Bob Page and Replacements, Ltd. proudly support a work environment that is fair, open, honest and safe. An environment where differences in people’s backgrounds, beliefs or personal characteristics are respected; one where opportunity and advancement are based on individual merit and performance; one where sexual orientation is not a pitfall to a career. If you would like to join a workforce of over 600 talented, caring individuals (including more than 100 gays and lesbians), who support non-discrimination, please contact us. Replacements, Ltd. is an Equal Opportunity Employer.

If you are interested in applying for any position listed below or inquiring about other employment opportunities, please call us for availability at 1-800-REPLACE (1-800-737-5223) or email us at employment@replacements.com.

All jobs offer competitive starting wages, company-provided training, medical and dental benefits, 401(k) plan, paid vacations/holidays, varying shifts to fit your schedule, up to a 50% employee discount, bring your dog to work, and more.

Join our team and learn how we “Replace the Irreplaceable” for thousands of satisfied customers everyday. Many advancement possibilities are available for those displaying true dedication and commitment.

Current Openings

Customer Service

Do you possess a strong background in customer service and skills working in a call center environment? We are seeking dedicated, hard-working, customer focused individuals to assist us in answering inbound calls and assisting customers with information and orders.

Responsibilities include: accurately answering customers' product and order inquiries efficiently, placing orders accurately, and updating customer files with correct and current contact information, as well as pattern and piece requests as required.

Positions available include 1pm-10pm Thursday-Monday, 1pm-10pm Saturday-Wednesday, and 9am-6pm Monday-Friday with alternate Saturdays.

Job Requirements:

The preferred candidate for this position must be detail oriented and quality conscious, with the ability to work in a high volume environment and handle high pressure situations. Good computer skills are required and you must pass an in-house data entry test. Must have excellent phone etiquette with solid communication skills in English. Customer Service experience preferred.

Graphic Artist

Replacements, Ltd. is seeking a full-time Graphic Artist to join our in-house Imaging Department.  The Graphic Artist assists with designing advertisements, forms, and publications produced by Replacements, Ltd. 

One of the first projects in this position would be to create line drawings of photographed or scanned crystal images using Photoshop or Illustrator. Drawings consist mainly of stemmed crystal pieces, including but not limited to water goblets, wine glasses, and champagne flutes.  The expectation of this project would be the creation of an average of 30 drawings per day.

The ideal candidate will have a superior drawing capability, high art aptitude with the ability to recognize and transfer proportion.  Qualified applicants will be tested for their aptitude in using Adobe Illustrator or Photoshop to create intricate line drawings of crystal stemware. The test will last 20 minutes and will be evaluated on the basis of speed and accuracy.

Job Requirements:

Excellent knowledge of Mac design software required; must have ability experience in Adobe Photoshop; experience in print design preferred; knowledge of Freehand, Illustrator, Quark, Pagemaker, and Acrobat is helpful; ability to work in a high-volume work environment and meet deadlines; occasional standing, walking, bending, and stooping required; ability to moderately lift or move up to 10 pounds and occasionally lift or move up to 25 pounds and occasionally push, pull, and climb a ladder.

Web Developer

We are looking for an experienced and creative Web Developer to assist the web administration team in maintaining and furthering the development of its award winning web site. The Web Developer, under the direction of the Web Site Administration Manager, will assist in the day to day activities of designing, coding, testing, and managing web content in addition to the ongoing development challenges presented by the demand of 1.5 million web visitors a month.

Job Requirements:

The preferred candidate will be detail oriented, with analytical, organizational, and problem-solving abilities. Must have an understanding of Web history and web architecture and its fundamentals. Must be familiar with the InterNIC domain naming schema and its fundamentals. Requires thorough knowledge of markup languages.

Must have thorough knowledge of internet-standard web browsers. Experience with cascading style sheets including syntax, functionality, inclusion options, and compatibility issues a must. Knowledge of forms including form elements, form design, and processing form data required. Requires experience with CGI, Java, JavaScript, VBScript, and ASP. DHTML or XML experience also a plus.

Requires experience with web development tools including both WYSIWYG and code-based development tools. Experience with Macromedia Dreamweaver required, experience with Macromedia HomeSite or Cold Fusion a plus. Must be able to perform front-end web site development using web site editing software and some hand-coded HTML as well. This front-end development includes creating and updating web pages, familiarity with web graphics optimization, and general web site design.

Requires web graphics processing experience including knowledge of image formats, image maps, static images, and experience with graphic design tools. Audio, video, and animation experience a plus. Requires experience of database connectivity including knowledge of data sources, ODBC, SQL, CGI, IDC, ASP.

Silversmith

We are seeking an experienced Silversmith who is capable of performing advanced repair services such as removing difficult dents from hollowware, soldering all types of metal, restoring hollowware, using a plating system, removing monograms, casting, carving pattern design, insulating or replacing the insulation in coffee or teapots, and replacing knife blades. The shift available is 8a-5p M-F. The salary for this position is open based on experience.

Job Requirements:

The preferred candidate for this position will have at least 2 years experience as a Silversmith, with fine attention to detail and a strong sense of customer service.

Directions

We are located 4 miles east of Greensboro, NC on Interstate 85/40. Our location puts us within convenient driving distance of Four Seasons Town Center, High Point, and Burlington, NC.

If you are traveling east on Interstate 85/40

• Take Interstate 85/40 east of Greensboro
• Exit 132 (Mt Hope Church Road)
• Turn left at top of ramp
• Travel across overpass, take first service road to the left (Knox Road, before Shell Station)
• Knox Road dead-ends into Replacements

If you are traveling west on Interstate 85/40

• Take Interstate 85/40 west of Burlington
• Exit 132 (Mt Hope Church Road)
• Turn right at top of ramp
• Take first service road to the left (Knox Road, before Shell Station)
• Knox Road dead-ends into Replacements