All Replacements, Ltd. merchandise (whether previously owned or new) is guaranteed to be in excellent condition - free of chips, cracks, or excessive wear. All merchandise has been thoroughly inspected for quality. If you are not completely satisfied with the quality of any merchandise you receive, we will gladly refund your payment in full, less handling charges, for those pieces returned within 30 days. We stamp each piece prior to shipping; this ink stamp must be intact for a refund.

If you do not see your pattern listed, click here or please call us at 1-800-REPLACE (1-800-737-5223) seven days a week, 8:00 am to 10:00 pm ET (our average answer speed is 8 seconds!). One of our representatives will be happy to assist you.