Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
S.M., San Marcos, TX
"My 3 new coffee cups and saucers have arrived. My husband picked them up at the post office this morning. Thank you so very much. We are expecting company for both Thanksgiving and Christmas and we want to be able to use the china that we have had for over 40 years."
T.E., Bloomington, IN
"You have a great shipping department. Very impressive packing - all 53 pieces arrived in good shape!"
M.H., Beaver, AR
"Love your company"
C.M., Independence, MO
"Very helpful in identifying value of my collectibles. Thanks a bunch!"
C.S., Midland, TX
"I have used Replacements, Ltd. for over 20 years. They have never failed to satisfy my order or locate a beloved lost pattern. Their website and replacement service is terrific. I would recommend them to anyone."
J.S., Fresno, CA
"I have been very pleased with the prompt shipping and excellent quality of the items I ordered."
C.D., Bayport, NY
"I'm a past customer who has been very satisfied with your company! One of the times I ordered from your company was for a friend's wedding. She had inherited a lovely set of china which had several pieces missing. Through Replacements.com I was able to replace the missing cups and saucers as well as give her a lovely serving bowl. She was thrilled."
P.B., Houston, TX
"Wonderful service, thank you!"
C.H., Valley, AL
"I have been pleased when you have replaced china pieces before. Thank you."
K.C., Olympia, WA
"Your site is wonderful! I could find everything!"
J.D., New London, CT
"I have ordered from you before-you are the only place I can find my Franciscan Madeira dinnerware."
G.H., Louisville, KY
"The service your company provides is so exciting. Your company has helped me many a times locate and identify my cherished finds. I have shared your site with many friends and have had only glowing remarks about your service."
S.M., Tucson, AZ
"I have used you before for china pieces with excellent results. Your website has a layout that makes it the easiest site to access the maker, pattern, and availability of pieces I wish to locate."
J.R., Venice, FL
D.D., Queensland, Australia
"I found your site very easy to use to find out what I needed to know."
T.F., Naubinway, MI
"Thank you for what you do."
B.B., Hartford, WI
"I love Replacements. They have located items for me from my past that I thought were irreplaceable. Thanks for your wonderful efforts to keep your customers satisfied!"
E.C., Wyndmoor, PA
"Great web site"
C.S., Patchogue, NY
"Past service was excellent."
B.B., Ventura, CA
"What a fantastic showroom"
P.S., Wichita, KS
"A wonderful source. I have relied upon Replacements for years for numerous pottery, china, and silverware. They have yet to let me down. Thanks for the great service!"
B.H., Montgomery, AL
"Been a customer for over 10 years. Wonderful company to deal with."
M.W., Henderson, KY
"I have always been very pleased with your excellent service and with the purchases I made. The pieces of china I ordered were exactly like Replacements said they would be. Also, they were always carefully packed and in great condition when I received them."
M.L., Englewood, FL
"Very helpful and fast!"
T.G., Syracuse, NY
"I visited your store years ago and have never forgotten my visit. I was very impressed with your store and the vast inventory. I visit your web site often."
M.D., Westerly, RI
"We've always been pleased with our dealings with Replacements, Ltd. we also found a visit to your site in North Carolina to be very interesting."
D.G., Springville, TN
"Love your company and looking forward to hearing from you soon."
E.M., Belmont, MA
"This seems to be an excellent site."
T.B., Redondo Beach, CA
"Your site seems like a terrific resource."
V.C., Boyds, MD
"You have so much of everything!!!!"
L.A., Concord, NC
"Replacements.com is perfect not only for finding additional pieces to your china or everyday dining set but also to find unique gifts and items that you can not find anywhere else. I have used replacements.com numerous times when I was looking for something specific but end up spending hours trying to decide which item would make a great gift for someone special. I highly recommend it especially if you have a few hours to enjoy looking at the many items on the website."
M.W., Mount Victoria, Australia
"l found your site to be very informative, with an extensive range of known products. It is user friendly and easy to navigate. I found what l was looking for, and had fun looking! It was an easy process to register my requirements, and find instant information regarding the pieces availability. All said, a wonderful web site. Thank you!"
L.T., Yuma, AZ
"I have bought from you before. Your service is impeccable!"
M.G., Virginia Beach, VA
"You are a life saver!"
A.M., Big Bear City, CA
"You all do great work."
E.T., Anniston, AL
"It was good to find the piece I needed and at a reasonable price. Very happy with my experience."
F.C., Wasilla, AK
"I have used Replacements many times over the years and appreciate the great service and excellent products. Thanks."
S.T., Ontario, Canada
"I have loved everything I have ordered so far!"
P.C., Hawthorne, NJ
"I've ordered from your company before and never had a problem."
B.G., Islamorada, FL
"Great to know this service is available."
More Pages of Letters From Our Customers!