Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
J.G., Houston, TX
08/04/2009
"Happy the site is available"
W.G., Ringwood, Hampshire UK
08/04/2009
"Best site I've seen for replacements"
S.R., Coarsegold, CA
08/04/2009
"I love this site."
F.S., Mermaid Beach, Australia
08/02/2009
"Fantastic site"
P.M., San Diego, CA
08/01/2009
"Just wanted to compliment your marketing expertise and tell you sending these "easy-response" messages really work! Case in point. Last night I chipped one of my oval vegetable bowls while doing the dishes. Drat! We use them for single serving salad bowls, so I have four. Isn't it amazing how the portion sizes have changed from the 1950's? Quite coincidentally I awoke to your e-mail, and it was so easy to click on my pattern and see if a replacement was available. Voila! Readily available for $27.99, so hardly worth hassling with an eBay auction. While in shopping mode, it was easy to take a peek at the photographs of other items, and I saw the fairly rare Open Carafe. Couldn't resist, even at $249.95. So, just thought you'd like to hear a real life scenario. Free marketing research feedback for you."
T.S., Sherman, TX
08/01/2009
Outstanding service. I have ordered cups for my pattern and they were available within a few months and they came in a shipment in good condition. I would like to recomend this site to anyone who is looking for additional pieces.
E.S., Newtown Square, PA
08/01/2009
"Thank you for having a website"
T.E., La Habra, CA
08/01/2009
"Great website"
L.S., Ontario, Canada
08/01/2009
"Great site!"
A.J., Clyde Hill, WA
07/29/2009
"Great service-have recommended to friends"
R.D., Seaford, NY
07/29/2009
"You guys are the best!"
P.F., Wichita, KS
07/29/2009
"Fun to browse your website. I found my mother's silverplate pattern easily! I would also like to state that my order from your company came quickly, with no problems. I am delighted with the service from your company and will continue doing business with you!"
M.H., Kellogg, IA
07/29/2009
"Good site - Easy to find items."
D.F., Mesa, AZ
07/29/2009
"We've used your site before to find replacements for my grandmother's china and was extremely pleased!"
C.G., Dubuque, IA
07/29/2009
"This is a fantastic site! Thank you so much."
C.F., Hereford, AZ
07/29/2009
"Awesome site, thanks for your help with my collections."
B.E., Omaha, AR
07/29/2009
"Your site is very helpful"
W.A., La Habra, CA
07/28/2009
"What a great site!!"
M.F., Bolton, CT
07/28/2009
"Wonderful service and selection."
C.M., Rochester, NY
07/28/2009
"I love your service!"
M.B., Jonesboro, AR
07/27/2009
"I have purchased items from you in the past and been very satisfied with the products and service."
C.K., Cresson, PA
07/27/2009
"I was thrilled to hear that you found my daughter's crystal pattern. I gave up looking for it years ago. The wine glasses you found completed her set. THANK YOU."
C.C., York, PA
07/27/2009
"Very helpful service"
J.B., Brookfield, CT
07/26/2009
"I am a satisfied return customer"
B.C., Primm Springs, TN
07/26/2009
"Thanks for having such valuable pieces that are hard to find at reasonable prices."
S.C., Gardendale, AL
07/25/2009
"I always love shopping when I come through town"
K.L., Madison, WI
07/25/2009
"We visited your facility...great!"
J.M., Keewatin, ON, Canada
07/25/2009
"Great site - Thanks for keeping old patterns alive!"
J.B., Palm Harbor, FL
07/25/2009
"Great service you offer"
D.B., Seattle, WA
07/25/2009
"Great service!"
C.B., San Diego, CA
07/25/2009
"I am thrilled to finally be able to identify my mother's crystal pattern from the pictures on your web site."
D.C., Louisville, KY
07/24/2009
"Thank you so much for your quick identification of my pattern that I emailed to you. I am ordering some today and will order more later."
C.A., Dennison, OH
07/24/2009
"Your phone employee's are friendly and helpful"
G.S., Denver, CO
07/21/2009
"Your website makes shopping so easy. Thank you!"
N.J., San Antonio, TX
07/20/2009
"I love this site"
B.S., West Hyannisport, MA
07/19/2009
"A great website...great find."
R.P., Suffolk, U.K.
07/19/2009
"Interesting site"
A.F., Hoboken, NJ
07/18/2009
"Love this site."
G.S., British Columbia, Canada
07/18/2009
"Love your site, always find what I want."
K.P., Ocala, FL
07/17/2009
"Great site! Was able to find info here I couldn't find anywhere else."
More Pages of Letters From Our Customers!
![Patterns from left to right [Tonquin-Ruby by Wedgwood, Indies-Blue by Johnson Brothers, Desert-Rose by Franciscan, Calico-Blue by Staffordshire, California Provincial by Metlox]](/images/plates2s.gif)
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