Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
H.S., Wyandotte, MI
"I've been very satisfied with the items I have already purchased."
L.S., LaFayette, LA
"Enjoyed the tour and shopping experience. Have ordered from Replacements in the past and recently was able to visit again, all personnel were very friendly and helpful on the telephone and in the store! Will definitely visit again and will highly recommend Replacements just as I have in the past. A wonderful place!!!!"
T.H., Bluffton, SC
"Love your site"
J.R., Knoxville, TN
"Love this company and employees."
J.M., Chaleston, WV
"Your representatives are always very helpful and friendly when I call to place an order. The merchandise that I order has always been exactly what I expected it to be when I placed the order. I have also visited your retail location in Greensboro and have always been treated like a valued customer."
E.R., Rochelle, IL
"Every time I have called in to your company, your representatives have been extremely courteous and have always helped me. I have been very very satisfied with your company. You should be proud of your employees!"
K.L., Spring, TX
D.H., Entiat, WA
"So much easier than using the many different sellers on eBay! Thank you!"
B.N., Irving, TX
"Love your site!!"
L.G., Aurora, CO
"The customer service rep sent me a list of all the pieces available in my pattern and told me your company would let me know if and when more pieces became available. I very much appreciate that. Thank you for your wonderful service."
J.L., Charlottesville, VA
"I was extremely pleased with the service I received on placing my order. The man I spoke to was very pleasant and efficient and the process was quite simple. I also received my order sooner than expected which was a nice surprise. It arrived safely with no damage. I look forward to doing more business with Replacements Ltd. in the future. Thank you for a great shopping experience."
B.C., Lynchburg, VA
"I always enjoy my visits to Replacements. Thanks so much for such a wonderful experience!"
A.B., Apo, AE
"Great service! Thanks so much."
H.W., Gautier, MS
"Love your site!"
F.W., Canyon Lake, TX
"Great job in matching a 40 year old silverware pattern. My wife is ecstatic. Thanks to all."
G.S., Rochester, NY
"I was very happy with your customer service and my plates. I would recommend you to my friends and certainly use your company again should the need arise."
J.M., Northbrook, IL
"Keep up the great work!"
T.W., Selma, CA
"Have been very pleased with all my previous orders."
K.R., Sunderland, MA
"I loved the place when I visited and purchased 2 of my dinner plates."
C.S., Raleigh, NC
"I love Replacements. Awesome!"
F.A., Ontario, Canada
L.W., Fayetteville, AR
"I have shopped with you 3 times now and am certain to shop with you again. Im glad I found you on the internet. The Dansk BLT dishware was the first dish I purchased when I move away from home. I am replacing them again, its some forty years later now. They are as handsome today as they were when I first bought them. I also replaced lost and broken pieces from the Noritake Colorwave-Graphite collection. Thank you for your website."
C.M., Hubert NC
"Have been doing business with you for years, and am never disappointed with purchases and customer services. Thank you!"
C.C., Murfreesboro, TN
"This service is wonderful. I can add to china, crystal and silver even though all my patterns are 50 to 80 years old."
S.E., Bellaire, TX
"I have always had excellent service from friendly staff at Replacements, and I often recommend your company."
P.R., Cedar Rapids, IA
"Very pleased with purchases over many years."
G.D., Adelaide, South Australia
"We think you're terrific."
J.R., Pontiac, IL
"Wouldnt think of shopping anywhere else! Looking forward to adding to my collection soon."
M.F., Austin, TX
"Your selection amazes me. I love Replacements website. It is the definitive source for china, crystal and flatware."
J.H., Austin, TX
"Your web site is easy to navigate and to use. Thank you."
S.E., Castle Rock, WA
"Replacements is the best resource out there. Thank you."
J.M., Flint, MI
"I love that there is a place like yours that know how to find the 'almost impossible' stuff."
J.T., North Myrtle Beach, SC
"Love your company! Have bought several patterns over the years. Keep up the good work!"
C.E., Littleton, CO
"Love, love, love what you do! Thanks!"
J.L., Ocean Springs, MS
"A great web site for finding almost any pattern and piece!"
K.D., Ashland. OR
"Love your site!"
K.H., Valencia, CA
"I have ordered from you before and loved your service."
J.T., New York, NY
"This is a great accommodation to us, thank you."
J.M., Medford, NY
"I love your company and its respect for fine china, crystal, and silver that can be passed on to future generations!"
L.D., Saint Martinville, LA
"Longtime customer, I love this website."
More Pages of Letters From Our Customers!