Replacements, Ltd.

(page 130)

Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.

C.S., Levittown, PA

"I just received my order (3/17/11) and I am thrilled!! The Naomi pattern by Haviland is an old one and was my mother's. Mother and I will be giving it to my daughter at her bridal shower, and I am so happy that I could add the missing pieces- which came in perfect condition- to make a set of six place settings. Thank you so much for all the care that is taken in packing. I added to my set several years ago and have always been pleased with your service."

F.W., Ft. Myers, FL

"Your website is easily traveled, the response quick and accurate, the delivery prompt and the product beyond expectations."

P.B., London, England

"Excellent site"

R.R., Shelby, NC

"My package just came. You are wonderful. What a treat when I received my order so quickly. Thank you so much. I do appreciate everything you do."

E.O., Greeley, CO

"Thank you for this great service!"

M.P., Webster, NY

"Great site. It has really helped in finding replacement to a 16 place setting collection."

F.D., Cocoa, FL

"My order arrived today. I could not get over how well they were packed. The cups are exactly what I needed. Thank you so much."

S.B., Powell, TN

"Our order arrived today, shipped via FedEx SmartPost and delivered to us by the US Postal Service. It was beautifully wrapped, packaged, and delivered...thanks so much. We immediately opened it and checked it to make sure that everything was OK. It was!"

M.S., Tanilba Bay, Australia

"It's a great service"

J.L., Barrington, IL

"I've been dealing with you for a very long time and have always been satisfied."

H.S., Claremont, CA

"We've been very pleased with purchases made through your service."

J.F., Mill Valley, CA

"Fabulous site!"

J.L., Wetumpka, AL

"I have shopped here for years and love it. We pass the store on the way to Raleigh and I always try to stop in. We took the tour years ago and were overwhelmed at your inventory and all the things you do. We appreciate the fact that it was one man's initiative to start a business and it is great to see hard work evolve into such an enterprising endeavor."

R.W., Indianapolis, IN

"I like your company and service."

A.M., Cedar Grove, NJ

"A great service"

N.R., Morley, MI

"Your service is great-I love everything that I have purchased. So far I have felt that your price listings are fair and right for the average customer and I will continue to look at the website for all the special deals. Thanks!"

R.P., Louisville, KY

"I love!!! I have ordered from for several years, and I continue to refer them to others. In my 20 or so orders, I've never been disappointed."

A.B., Marquette, MI

"Thanks for being here!!!"

G.D., Ontario, Canada

"Love your site!"

E.A., Fayetteville, NY

"I have bought several pieces from your website, both for a set of china for me and a pattern for my sister-in-law. I am never disappointed with the quality of the pieces and how extensive your collections are. Thank you for creating a website that not only has everything but helps you find it if you're not quite sure what you're looking for."

Y.I., Varna, Bulgaria

"It's great I found your website and I can replace broken parts of my set!"

H.E., Fresno, CA

"I love looking through your site!!"

T.E., Columbus, OH

"Thanks for your great website"

C.H., Pink Hill, NC

"Awesome website! Very impressive."

B.C., Staunton, VA

"We have bought and sold with you and are very pleased with your service. We always recommended your company to customers who were looking for discontinued items. Never had anyone come back with a negative remark."

R.H., Las Cruces, NM

"In addition to an excellent web page, the recent order I placed was courteous, professional and handled with ease. I look forward to receiving my order in a few days now."

C.B., Modesto, CA

"I love your store, found lots of dishes for family and friends."

A.V., Lees Summit, MO

"Great site!"

L.A., Plano, TX

"Been a customer for years and always appreciate your assistance!"

F.C., Middlebury, IN

"I wanted to give my set of china to my granddaughter in a completed state and through you organization I was able to complete the set and pass them on to her. She was very pleased to receive them because we had Sunday dinners for the family using them from the time she was small and they were a good memory for her. Thanks so much."

L.B., Lisle, IL

"Thank you for this service. I am looking forward to many years of purchasing with your company."

L.A., Boca Raton, FL

"I love this website, it is very handy!"

G.C., Asheville, NC

"I am loving my luncheon plates that I bought from you on my last trip home from Raleigh. I have been able to locate and add to other china and silverware patterns that I have and could find nowhere else."

D.R., Bartlett, IL

"I wish to thank you for my recent order, everything is beautiful and arrived in great shape!!! really "ROCKS"!!!"

K.H., Petaluma, CA

"This looks like a very useful site!"

J.E., Frederick, MD

"I have used your company in the past and was very pleased."

J.H., El Paso, TX

"LOVE YOU GUYS! You always have what I'm looking for, odd old Japanese and English patterns. Keep up the great work!"

C.C., Mayford, UK

"I first used you about 5 years ago, when I was trying to buy a Royal Doulton "Darjeeling" Dinner Service, not realizing it had gone out of production some years before. After I purchased the first few pieces I was unable to get any more in the big London shops, but managed to find some on Ebay. However, it was a very tedious business, so I decided to look further afield. There are similar china replacement services in the UK but they were unable to be of much help as this particular pattern had been very popular and they had mostly sold out, so imagine how pleased I was to discover your website in the USA, and was able to get English-made china which had been exported to America, then beautifully packed up by your firm and flown back to me in England! My dinner service is now mostly complete with just a very few pieces outstanding. Thanks again for your wonderful, world-class service."

L.K., Cliffside Park, NJ

"You're an amazing service!"

J.C., Nine Mile Falls, WA

"I have inherited 2 china sets from my great-grandmothers..which they received sometime in the early 1900's. Both times I've had to replace a piece you amazingly have had it! You have made my sentimental heart so happy! Thank You! There is a certain satisfaction in having a complete set."

More Pages of Letters From Our Customers!

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