Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
V.W., Melbourne, Australia
A.A., Somerset, Singapore
"I wanted to say thank you for the very efficient way in which my order was handled - this was my first experience with Replacements.com and was really a delight. I live in Singapore and placed my order for 10 Wedgewood (Runnymede design) plates on Sunday, Oct 10 and received exactly what I had wanted and ordered only 5 days later - on Friday, Oct 15 !! The plates were very well packed and in perfect condition. I hope I don't have to order replacements for any of my crockery again, but if I do then I would surely come back to Replacements.com."
J.L., University Place, WA
"I love this service. I've purchased some of my china from England and my family occasionally makes purchases for me."
B.D., Honolulu, HI
"Great service. You are a godsend."
J.S., Webb City, MO
"Thanks for this website"
B.R., McMurray, PA
"Great website. I will refer this website to others."
K.D., Raleigh, NC
"Your showroom is beautiful and the sales personnel are very helpful."
T.S., Elkhart, IN
"I'm very happy with everything I've received and the packaging was amazing!! Everything has always gotten here in perfect condition."
C.I., Monterey, CA
"Imagine my surprise that after more than 20 years of my original purchase for our wedding, I was able to add to my collection. Just received my first order and was so pleased with the customer service, the beautiful pieces of silverware and opportunity to add serving pieces, I placed a second order!"
K.M., Florissant, MO
"I was delighted to find your website. I bought my set of Corelle dishes at a resale shop. and, of course, some pieces were missing. It is very refreshing to know that I can obtain missing pieces! Thanks!"
M.C., Sylmar, CA
"Wonderful collection and reasonable prices."
L.H., Louisville, KY
"Thank heavens for your company!"
J.F., Hagerstown, MD
"You offer a fabulous selection with great info and photos."
M.H., Commerce City, CO
Surprised to find the pattern so fast!"
J.M., Hernando, FL
"Love you guys"
K.D., Sherwood, AR
"Thank you for this service.'
L.D., Tulsa, OK
"Used you for years and anyone with a love of dishes who ends up within a few hours of your store would be making a big mistake not coming to your store for a tour."
P.M., New Bern, NC
"Love your store
M.J., Charlotte, NC
"Shopped with you from your beginnings, big fan!"
J.A., Columbia, SC
"Wonderful service. I recommend you often."
S.M., Brentwood, TN
C.O., Trophy Club, TX
"Thank you for doing a fantastic job packaging my order!"
W.G., Big Bear Lake, CA
"Love your site! You have been a great source for us during a time of need and I recommend you to anyone looking for old china and silver patterns. I love just looking too."
D.M., Elizabeth City, NC
"I just want to thank you for the great service I received in ordering two replacements bowls for my son's Caf ware . He has a service for 8 but had broken 2 of the cereal bowls that I found replacements for on your web site. He called to say they had arrived and was very impressed with your packaging and speed in service. Thanks so much for your excellent service."
V.J., San Anselmo, CA
"Thank God for your company. I have sent many friends and family to your site, including my daughters. We use Replacements for our Maui condo. When you rent to guests, things get broken or disappear. You have made it possible for us to keep using a set of dishes we love. "
P.D., Milford, OH
"Thank you for your business."
N.M., Mobile, AL
"What a great service you offer!"
J.D., Glenview, IL
"You make an impossible task easier!"
S.M., Charlestown, MA
"Awesome! I have been looking for this pattern for additions and replacements for years!"
R.H., Pittsfield, MA
"Have been doing business with you for quite a while. You're terrific. Love the animal stories!"
P.L., Lutherville Timonium, MD
"Glad you are in business, thanks."
D.S., Albion, NY
"Love your site! I have found many of my patterns and the value of the piece on your web site. Thank you!!"
A.F., Barrington, IL
"Happy to find replacements for silverware on this site. It made a nice surprise gift for my husband. Good service. Will order from Replacements.com again."
S.S., Savannah, GA
"Gloriously happy to find pieces!"
J.P., Seattle, WA
"You're great! The variety of dishes that you have is amazing. I have found dishes that I remember from childhood. I have been able to replace dishes to complete a partial set. When the dishes come they are always in great condition. It is fun to eat off of beautiful plates especially when they also bring back good memories."
K.B., Napa, CA
"You did a GREAT job on my last order. Thanks."
L.M., Madison, SD
"I was so thrilled when I got my dinner plate replacement in my mom's china pattern. She passed away in 1981 and dad gave me her china when I got married in 1984. You helped me out and I will always appreciate your excellent company! Thanks!"
E.L., Beaufort, SC
"Y'all are the best!"
M.A., Henderson, NV
"Glad there is a website for old patterns"
B.H., Northridge, CA
"Thanks so much for the quick shipment of my order. It arrived yesterday in good order. I will definitely order again in the future."
More Pages of Letters From Our Customers!