Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
R.C., Sunland, CA
"You are offering a wonderful service."
M.L., Kissimmee, FL
"Impressive web site"
J.W., Ontario, Canada
"Good extensive collection!"
C.Z., Victoria, TX
"Your customer service reps are extremely helpful!!!!"
V.C., Magnolia, TX
"Very happy with my replacements!"
C.A., Chattanooga, TN
"Delivery service has always been prompt and accurate."
B.F., Riverside, CA
"I like your site and how it is organized."
S.S., Winnipeg, Canada
"Nice Website. Very easy to navigate and find what you are looking for. And if it is not there, the "find this for me" feature has an automatic fill in for the piece you are looking for. Very Intuitive."
M.T., Highland, CA
"You've been instrumental in assisting me in locating various pieces of my mother's antique Noritake china set, as well as other items. It's a nice feeling to know I've registered items that I need with Replacements.com, and that you will, eventually, locate the pieces I need. Thank you for your wonderful service, and excellent customer service."
M.S., New Carlisle, IN
"Have used you for a long time. Love ya"
T.M., Luray, VA
"My Johnson Bros. Friendly Village pitcher arrived this morning. It's beautiful, and I am quite pleased. Thanks for wrapping it well, and for shipping so promptly."
J.G., Roswell, GA
"Love you guys!!"
J.S., Linden, NC
"YOU GUYS ARE THE BEST! I am consistently impressed with the friendliness and professionalism of your customer service staff. The products that I order arrive in a timely manner and in great shape-and they're reasonably priced. I very much appreciate that you provide the service of finding hard-to-find pieces, and that you undertake your customer service and order fulfillment with such professionalism and care. I highly recommend you to all my friends."
E.S., Seekonk, MA
"I have used your service before and have been very pleased."
S.D., Amherst, MA
"This is a great service"
G.W., Wilton, NH
"Love your company"
J.B., Greensboro, NC
"I've been registered with you for awhile. Fantastic place-always like to take out of town guests to tour your facility!"
B.P., Walnutport, PA
D.W., Prairie Village, KS
"We have been so very pleased with all of our contacts with you. Thanks for your careful attention to serving your customers."
W.M., Houston, TX
"I really like and appreciate the work that has gone into this unique website. I really appreciate the communication from your staff concerning the status of my purchase. I have received several e-mails that have kept me abreast of new information pertaining to my order. That takes the worry out of shopping online."
C.C., Ontario, Canada
"I just received my order today. It arrived in excellent condition. Thank you."
C.R., Devon, UK
"I have ordered from you before. Excellent service and I was amazed at the careful packaging of each item."
S.J., Ellsworth, MN
"I enjoy getting your emails and updates."
S.M., Santa Clarita, CA
"You do a great service to everyone."
A.G., Baldwinsville, NY
"I have been a satisfied customer for years!"
A.H., Fairfax, VA
"Delighted with your excellent service, prompt mailing, and sturdy packaging."
M.J., Idaho Falls, ID
"Your site is great!"
J.G., Fountain Valley, CA
"I have ordered from you before. Love your service!"
M.M., Seattle, WA
"I've been doing business with Replacements for years and it's always a pleasure."
M.G., White, PA
"I'm so excited to have found this site!"
D.G., Hemet, CA
"Love you guys! (Yes, and your little dogs, too!)"
D.P., Valparaiso, IN
"Love this site"
L.M., Coon Rapids, MN
"I love this website! I was able to replace my mom's china pieces that she had broken over the years. My dad purchased it for her during the Korean war while stationed in Japan. What a treasure&mom was thrilled! Thank you!!"
C.D., Winston Salem, NC
"GOOD JOB Prompt efficient service. Items well packed.! IMPRESSIVE BUSINESS! Huge and it is also like going through a museum full of all sorts of interesting, valuable items. BEAUTIFUL SHOWROOM!"
L.B., Burlington, NC
"I feel so blessed to live near this wonderful operation! I commend you on how well run your organization is and how wonderful your service has always been!"
S.F., Louisville, KY
"I love what your company does!!"
B.H., Centerville, UT
"Thanks for your service. I appreciate being able to add to my stoneware."
Y.M., Sydney, Australia
J.P., Burlington, IA
"Love you guys!!!"
D.B., Tulsa, OK
"Over the years, my family has replaced pieces or added pieces to our stoneware, crystal, and silverware. You always make it very easy to find what we are looking for and easy to order. Last night I put in a request for some pieces I am looking for to replace broken items for my daughter for Christmas. I had an email from you this morning that you already had one of the pieces and I was able to purchase it quickly when calling your office."
More Pages of Letters From Our Customers!