Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
K.C., Kingsport, TN
"You have a one of a kind business that I know of, and I'm so glad someone thought of it!"
P.H., Raleigh, NC
"Always a wonderful experience with Replacements."
S.N., Dodgeville, WI
"Have used your service often: love it!"
S.G., Watertown, NY
"You guys are great!"
S.A., Hansboro, ND
"This is such a GREAT WEBSITE, that I have all of my friends using it to find what they have been looking for!!"
J.B., Grayson, GA
"I have experienced your outstanding customer service in your showroom location in Greensboro, NC and by phone and email. You are what retail is supposed to be....thoughtful, caring and willing to go the extra effort to assist a customer no matter the value of the purchase. You fill a unique niche and you are much needed. Much more could be said about your brand of customer service. Superb."
S.E., Melrose, FL
"One of the best companies that I've ever dealt with. Thank you!"
B.B., Hartford, WI
"I love your business. Thanks for finding some very hard to find items for me. I appreciate what you do!"
G.Z., Niles, MI
"Nice site, I had no idea how many items you have for both my silver set and my dinnerware. I will definitely keep you in mind when I order. The prices are very competitive too."
T.S., Martinez, GA
"Very useful site"
C.L., Erie, CO
"I have found Replacements.com very helpful, immediately responsive with information, and very educational about china and silver. I love this resource."
R.S., Havertown, PA
"It is a pleasure doing business with this company!"
S.R., Floral Park, NY
"I love this store. Every time I visit my cousin in Greensboro she takes me there and we spend hours shopping. It is fantastic."
S.C., Kansas City, MO
"This is a great source for my old patterns."
R.P., Brookyn, NY
"I love this company!"
L.E., Painesville, OH
"So happy to find a place to buy pieces of my 1903 Haviland set. After 4 generations a cup got broke in moving. Your web site has been very helpful and easy to use."
R.F., Coogee, Australia
"I have received my replacement crockery. I'm very impressed with the quality of the items - most of my pieces are a bit age-worn, these look brand new. And I'm also very pleased with the speed of processing and delivery. Many thanks!"
P.K., Ypsilanti, MI
"I have been a customer in the past and you always find what I needed."
S.H., Kokomo, IN
"Have bought from you before and visited the warehouse in North Carolina and was very impressed."
M.B., Katy, TX
"So pleased with all of the pieces I have acquired over the years through Replacements! Thanks for your superior service."
J.M., Atlanta, GA
"Good to know there's a place where replacement pieces can be found."
V.M., Paia, HI
"Thank you, I appreciate your service!"
M.H., Leesburg, FL
"Thanks for being so easy to find!"
K.M., Springfield, VA
"You guys are the best!!"
T.M.P., Hallandale Beach, FL
"You guys are lifesavers. You have saved me much time and heartache in trying to located my now discontinued china set, which I received as a wedding gift 15 yrs ago. Thank you!!!"
W.B., Indianapolis, IN
"Thanks, I would be lost without you!"
P.C., Orangevale, NV
"My parents died when I was very young. It has been 40 years since their deaths, and I have carried their partial set of Corning-ware dishes around all those years, stopping at every secondhand store I could find looking for the missing pieces. Though they're just a simple everyday set of the original Corning-ware dishes sold at Sears and Roebuck stores, their value is priceless to me. I never dreamed that I would be able to replace the pieces that were broken, and thanks to you, I am now able to do just that. Not only am I able to complete the set that my parents bought, but get the other pieces that they didn't purchase originally. Thank you so much for making a dream come true. I can now sit down to a Thanksgiving dinner and not worry about the missing pieces that I broke as a child. Thanks to Replacements.com, I can now pass on a complete set to my daughter. "
T.M., Las Vegas, NV
"Thank-you so much for the outstanding service, knowledge & professionalism that Replacements.com provides to myself and thousands of other collectors like me. Love ya Guys !"
C.M., Martinsville, VA
"Your store is a delight to visit. There is something for everyone's taste. No matter how full the store is, your staff is very polite and so helpful. All you have to do is ask for what you want. If you are unsure of what you are looking for the staff will research it and find it if possible. The displays are beautiful. This is a perfect place to buy Christmas gifts."
D.S., Okeechobee, FL
"Wow! I didn't think I would even find what I was looking for. You guys rock!"
J.B., Fortson, GA
"Have known of your business for many years and have watched family members use your services. Thank you for keeping our family's china and glassware services intact."
D.B., Branchville, NJ
"I love this company, I have purchased many replacement items in various patterns. My family members have been using this company for many years, and have referred many friends to Replacements, as well."
L.H., Warsaw, VA
"I really like this site!"
H.P.R., Franklinton, NC
"Your replacement site has been most helpful. It is very user-friendly and extremely organized. I look forward to purchasing replacement pieces for my existing china set. Again, thank you."
R.P., North Bethesda, MD
"This is awesome! I thought I'd never be able to replace the missing pieces."
K.E., Salisbury, NC
"Wow! Thanks for your site!"
E.W., Cantonment, FL
"I have always been pleased with my purchases from you."
R.B., Georgetown, TX
"Thanks for supplying this service. Before the internet, it was impossible to replace missing pieces. my flatware and stoneware is from the 1970's and thanks to you, I have complete services again, and actually expanded them. Even if I decide not to use them someday, I will be able to pass along complete sets to my loved ones, along with your web address, just in case!"
T.C., Smith's Creek, MI
"Thank you for your efficient service and keeping me informed of my order. It has been a pleasure doing business with your company. My wares have arrived safely and my wife was very pleased. Just to let you know, I would not hesitate doing business again."
D.A., Crossville, TN
"Love your website, love the photos!"
More Pages of Letters From Our Customers!