Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
L.R., Monument, CO
"I have worked with Replacements for years and have visited their showroom. I have completed sets of Waterford, Lenox and other sets of crystal and china. They are a fine company with a quality product. Just this past week in Charleston, I saw two pieces of sterling that would complete my set; however, I knew that Replacements would be more reasonable and would ensure that I was satisfied when I complete my set with them. They are trustworthy and work to find anything for their customers, no matter how rare. No one else provides the services that Replacements does--and no one could "replace" them (sorry:)"
C.M., Rochester, NY
"I am an inveterate dish collector, beginning at age 16 when I inherited some of my grandmother's Fostoria. Now, 55 years later, I still haunt antique stores. When I find a teapot I like, and two matching cups, I buy it, knowing that Replacements will be there to round out matching pieces. Thank you for always being there!"
S.Y., Woodstock, NH
"I have used Replacements, Ltd. for years and think your service is great."
B.H., Phoenix, AZ
"Impressed with your selections and service."
G.M., Wyoming, RI
"I have purchased some Corningware pieces and have been satisfied with working with you and your staff. Very helpful."
C.B., Alexandria, VA
"So happy you exist!"
M.F., Florence, AL
"Love your site and ease of use."
K.C., Kingsport, TN
"You have a one of a kind business that I know of, and I'm so glad someone thought of it!"
P.H., Raleigh, NC
"Always a wonderful experience with Replacements."
S.N., Dodgeville, WI
"Have used your service often: love it!"
S.G., Watertown, NY
"You guys are great!"
S.A., Hansboro, ND
"This is such a GREAT WEBSITE, that I have all of my friends using it to find what they have been looking for!!"
J.B., Grayson, GA
"I have experienced your outstanding customer service in your showroom location in Greensboro, NC and by phone and email. You are what retail is supposed to be....thoughtful, caring and willing to go the extra effort to assist a customer no matter the value of the purchase. You fill a unique niche and you are much needed. Much more could be said about your brand of customer service. Superb."
S.E., Melrose, FL
"One of the best companies that I've ever dealt with. Thank you!"
B.B., Hartford, WI
"I love your business. Thanks for finding some very hard to find items for me. I appreciate what you do!"
G.Z., Niles, MI
"Nice site, I had no idea how many items you have for both my silver set and my dinnerware. I will definitely keep you in mind when I order. The prices are very competitive too."
T.S., Martinez, GA
"Very useful site"
C.L., Erie, CO
"I have found Replacements.com very helpful, immediately responsive with information, and very educational about china and silver. I love this resource."
R.S., Havertown, PA
"It is a pleasure doing business with this company!"
S.R., Floral Park, NY
"I love this store. Every time I visit my cousin in Greensboro she takes me there and we spend hours shopping. It is fantastic."
S.C., Kansas City, MO
"This is a great source for my old patterns."
R.P., Brookyn, NY
"I love this company!"
L.E., Painesville, OH
"So happy to find a place to buy pieces of my 1903 Haviland set. After 4 generations a cup got broke in moving. Your web site has been very helpful and easy to use."
R.F., Coogee, Australia
"I have received my replacement crockery. I'm very impressed with the quality of the items - most of my pieces are a bit age-worn, these look brand new. And I'm also very pleased with the speed of processing and delivery. Many thanks!"
P.K., Ypsilanti, MI
"I have been a customer in the past and you always find what I needed."
S.H., Kokomo, IN
"Have bought from you before and visited the warehouse in North Carolina and was very impressed."
M.B., Katy, TX
"So pleased with all of the pieces I have acquired over the years through Replacements! Thanks for your superior service."
J.M., Atlanta, GA
"Good to know there's a place where replacement pieces can be found."
V.M., Paia, HI
"Thank you, I appreciate your service!"
M.H., Leesburg, FL
"Thanks for being so easy to find!"
K.M., Springfield, VA
"You guys are the best!!"
T.M.P., Hallandale Beach, FL
"You guys are lifesavers. You have saved me much time and heartache in trying to located my now discontinued china set, which I received as a wedding gift 15 yrs ago. Thank you!!!"
W.B., Indianapolis, IN
"Thanks, I would be lost without you!"
P.C., Orangevale, NV
"My parents died when I was very young. It has been 40 years since their deaths, and I have carried their partial set of Corning-ware dishes around all those years, stopping at every secondhand store I could find looking for the missing pieces. Though they're just a simple everyday set of the original Corning-ware dishes sold at Sears and Roebuck stores, their value is priceless to me. I never dreamed that I would be able to replace the pieces that were broken, and thanks to you, I am now able to do just that. Not only am I able to complete the set that my parents bought, but get the other pieces that they didn't purchase originally. Thank you so much for making a dream come true. I can now sit down to a Thanksgiving dinner and not worry about the missing pieces that I broke as a child. Thanks to Replacements.com, I can now pass on a complete set to my daughter. "
T.M., Las Vegas, NV
"Thank-you so much for the outstanding service, knowledge & professionalism that Replacements.com provides to myself and thousands of other collectors like me. Love ya Guys !"
C.M., Martinsville, VA
"Your store is a delight to visit. There is something for everyone's taste. No matter how full the store is, your staff is very polite and so helpful. All you have to do is ask for what you want. If you are unsure of what you are looking for the staff will research it and find it if possible. The displays are beautiful. This is a perfect place to buy Christmas gifts."
D.S., Okeechobee, FL
"Wow! I didn't think I would even find what I was looking for. You guys rock!"
J.B., Fortson, GA
"Have known of your business for many years and have watched family members use your services. Thank you for keeping our family's china and glassware services intact."
D.B., Branchville, NJ
"I love this company, I have purchased many replacement items in various patterns. My family members have been using this company for many years, and have referred many friends to Replacements, as well."
L.H., Warsaw, VA
"I really like this site!"
More Pages of Letters From Our Customers!