Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
J.J., Peebles, Scotland
"Wonderful site, Hope I'm Successful"
N.S., Cincinnati, OH
"You have a beautiful site"
M.P., Fort Polk, LA
"I do appreciate your site, it is very easy to navigate, and it has a plethora of information. Not only do I use your site to look for additions to my Mikasa Coffee set, I am exploring your site to find exactly what I want for a full China set. By going through your site, I do not have to deal with high pressure sales persons, and you have many more selections to look through, than any china or antique store could offer me. "
B.C., Houston, TX
"I am very excited to find your web site. additionally, I would like to add that your web site allowed me to find a precious replacement of china that is close to 100 years old. The replacement I found is to my grandmother's china. Thank you so much for your collection and service. It is priceless."
J.M., Brooklyn Park, MN
"This is a wonderful site. I've used it to complete patterns when I could not find pieces anywhere else. Items are mailed promptly when ordered and are very carefully packed"
L.R., San Francisco, CA
"Great site! Thanks for doing this."
R.S., San Francisco, CA
"The pattern I ordered arrived quickly and safely. Special thanks to your associatewho listened carefully and was very helpful in guiding me through the process. I hope to do more business with you in the future."
M.M., Victoria, Australia
"A most comprehensive, easy to use site."
V.C., Ontario, Canada
"this is a great website! I hope you can find this piece because it is for a friend whose plate I chipped. oops... :-)"
M.K., Carlsbad, CA
"Your site is much improved!"
L.W., Victoria, Australia
"The order was received recently in Australia in good order & condition. I am delighted.....thank you very much."
J.D., Eagle, WI
"What a great site! I tried e-bay and other internet searches a few years ago and couldn't find anything. I tried this on a whim. Yeah!!"
M.R., Pleasanton, TX
M.K., Istanbul, Turkey
"I would like to inform you that the glasses have arrived today in perfect condition. Please extend to your staff my sincere thanks for the excellent and prompt service. It is not easy to deliver these half way around the world so fast and in such excellent condition.Thank you again."
J.D., Bracken Ridge, Australia
D.J., Anaheim, CA
"Love your website. Thanks."
D.B., Prattville, AL
"This is an awesome website."
E.S., Saratoga, CA
"Love your site"
S.B., Yorkville, IL
"Just happy I found this sight"
K.C., Appling, GA
B.S., Churchville, NY
"I love how up to date your web site is and all the new features it has now."
P.D., Virginia Beach, VA
"Love your website"
K.S., Summerville, SC
"I love your showroom and website."
J.S., Buffalo, WY
"I love your site!"
J.G., Baton Rouge, LA
"I have fallen 'In Love' with your website! I had been looking for an Oneida pattern (Gay Adventurer) from the '50's and I found it on your site!!"
D.W., Chico, CA
W.A., Madison, TN
"Very informative site"
M.B., Whitewater, CO
"Love your site"
J.M., Livingston, TX
"Love this website. I Can Dream!"
S.T., Indianapolis, IN
"I'm glad I found your website."
R.C., West Plains, MO
"Love the website and love looking at my patterns."
D.H., Jones, AL
"This is the greatest website I have ever seen."
J.S., Wardensville, WV
"What a wonderful site. I only wish I had found you sooner."
G.S., Las Vegas, NV
"Love your site"
D.W., Wheeling, WV
"Just wanted to say how much I've enjoyed your 'Featured Pet (and Pet Owner)' link. I just discovered it -- what a nice, personal touch to your website and company. Kudos"
P.W., Durham, NC
"Love you and your website"
P.G., Gold Hill, OR
"I really appreciate the time and work that you put into publishing your very nice web-site, and giving the public the opportunity to find and replace our lost, missing, and broken pieces of MIKASA that we can't find elsewhere." Thanks again!
M.D., Westfield, NJ
"Thanks very much! The dishes are beautiful, the shipping and packing superb!"
J.S., San Antonio, TX
"First time - I love your site"
J.D., Poole Dorset, United Kingdom
"I have now received my order from you and am even more impressed! The service throughout has been fantastic - I phoned thru from the UK, had a very helpful assistant who took my order, the order arrived within seven days, beautifully packaged, not one glass broken and I am now the very proud owner of the wine glasses I thought I would never find! Please find me my champagne glasses and that would also be wonderful. I am recommending you to all my friends in the UK. Thank you again. Marvelous service. I wish we had such an efficient friendly service over here with the amazing choice of replacements."
More Pages of Letters From Our Customers!