Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
S.M., Toronto, Canada
"Replacements is a one of a kind service that allows family keepsakes to continue for generations to come!"
L.R., Irving, TX
R.E., Katy, TX
"Love your site!!!"
C.D., Gold River, CA
"We were happy to find what we were looking for at your site. Will be shopping here many more times. Thanks."
B.M., Atlanta, GA
"Great site! Will be back often!"
E.T., Winters, CA
"Love your site.. so responsive"
H.S., Ontario, Canada
"I've been following and using your website for many years and thoroughly enjoy it!"
R.B., Luck, WI
I love this site! With you hopefully one day I'll have a complete dining set!"
S.T., San Marcos, CA
"Great site. Just what I've been looking for!!'
A.B., East Burke, VT
L.B., Katy, TX
"Glad you have this site! I hope you get this pattern in soon! Thanks for saving me time."
F.M, Sandusky, OH
"I love your site, it is so informational"
C.R., Dallas, TX
C.H., Petersburg, OH
"Very informative site"
G.S., Alto, NM
"Easy to use site! Good job!!!"
G.C., Dallas, TX
"Received my last order in good shape. Packing was excellent. Great website!!"
H.E., Perth, Australia
"What a great site .. thanks"
L.H., Marthasville, MO
"You have a great webiste and a lot of choices"
D.D., Ontario, Canada
"Great website and service"
M.B., Wilton, CT
"You have a wonderful website!!"
D.B., Vancouver, BC Canada
"I just wanted to let you know that my order arrived today and I was very impressed with your safe packaging method! The plates are perfect - in fact too perfect as they put my remaining plates to shame as mine have faded over the years and the new ones are in such perfect condition! Your company is wonderful to deal with and the staff I speak to are always extremely polite and helpful. I never fail to let my friends know about your company if they are in the market for replacements."
C.C., Caldwell, OH
"Thanks so much for the wonderful newsletter...but I must thank you for the segment on all your employee pets! What a wonderful policy you have...I wish I worked in such a loving environment like yours, The assortment of all the different pets was truly a joy to read about....Thank you for sharing their stories with me...."
J.R., Machias, ME
L.L., Ontario, Canada
P.S., Phillipsburg, NJ
"Love the site"
L.R., Raleigh, NC
"What a joy to enter your website."
A.C., Las Vegas, NV
"Love your site!"
D.M., Nova Scotia, Canada
"Love the site"
D.T., Hatboro, PA
"Love your website"
B.M., Port Angeles, WA
"I'm always delighted! I know you are there when I want to order!"
J.M., Menomonee Falls, WI
"I recently found your web site and called regarding a pattern of flatware I had and needed to replace some lost forks. The person I talked with was extremely helpful and directed me as to what I should do. I e-mailed a picture of my pattern and the research dept. found it almost immediately. I was contacted by e-mail and sent pictures of my pattern along with order forms. This all happened within a matter of days! I just want to tell you how very pleased I am with your service. It is a pleasure to find a company where there were truly no hassles! I will definitely pass this along to others! Thank you!"
M.W., Macon, GA
"Best site for finding china I've found!"
K.F., Oak Park, IL
"Great site! I really hope you can find my china for me!"
D.A., Tyler, TX
"Your site is very helpful and easy to explore"
K.M, Quitman, GA
"I think it is a great site"
D.O., Ferndale, MI
L.F., Louisville, KY
"Great web site"
L.M., Papillion, NE
"I love this site. If I could afford it, I'd order much more. Thank you for the service."
M.G., Port Richey, FL
"Love your website!!!!"
M.S., Long Branch, NJ
"I really enjoy visiting your website."
More Pages of Letters From Our Customers!