Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
C.E., Lorton, VA
"This was a great web site"
E.M., Webster, NY
"Thank you. Everything arrived in perfect shape yesterday."
C.B., North Charleston, SC
"I received my order in perfect condition. I had this pattern for over 40 years and only had service for 8. I got them through a promotion from my bank in the 1960's (a place setting for every deposit in the savings account) and never thought I would find additional pieces. My children are now grown and have children and have fond memories of Sunday and holiday dinners using these dishes, so it was a special find for me to be able to add another 4 additions to the china. Now hopefully my grandchildren will have the same memories. It arrived very well packed and in perfect condition. We will be using them for Easter dinner. I would recommend your business to anyone searching for replacements. I have already told several people about your site. Again, many thanks to you."
A.B., Lockport, NY
"What a wonderful service that you provide!!!! Just received the update of all my patterns. Only problem is that I just don't know which pattern to start replacing or adding to first!!!!! Thank you so much!"
S.B., Venice, Italy
"I'm very happy to say that my sugar bowl arrived yesterday. It is wonderful! Thanks for your politeness."
K.Q., Ontario, Canada
"Thank you for your excellent service - the shipping worked just fine - the bowls were packed wonderfully and arrived in perfect condition. I am thrilled. Many thanks"
J.T., Broomfield, CO
"I have ordered china from your site. I have been very pleased with the quality of your items. You take extreme care in mailing your packages. Thank you."
M.F., Jackson, MI
"I have always received good service from your site."
M.B., Sylacauga, AL
"Excellent site. The measurements of the pieces are an invaluable addition as some pieces are just about the same size. Lets see what happens with my first order."
J.A., Middleburg, FL
"I wanted to thank you for my order. I was very pleased with my fluted champagne stemware. I had no idea what the pattern was and was so happy to identify the pattern and now have a nice little set of 6. I purchased the other 12 pieces at a garage sale for 10.00, was not sure if they were the real thing and I was happy that they were. I will keep your website in mind when adding to pieces I may break. Have a blessed day.
M.B., Sammamish, WA
"This is amazing! Love this site!!"
D.S., Elk Grove, CA
"I am so happy I found your site. I was heart broken when I discovered that the store where I had purchased the set was no longer in business."
C.K., West Bridgewater, MA
"I like your site. It is easy to use."
B.L., Columbia, SC
"Love your website. Have been able to find some pieces of my patterns that I thought I would never see again. Thanks"
S.D., Yorba Linda, CA
"My home burned in a fire and I lost everything. I was able to find my dishes on your web site and will be forever grateful. At least I now have those. Thank you so much for what you do."
R.R., Delran, NJ
"So glad to find this website!!"
I.O., Antioch, CA
"Great site; looking for any Hermann Ohme green poppies pieces."
D.M., Genova, Italy
L.F., Warrenville, IL
"I love your site – thank you!"
G.S., Craigsville, VA
"Glad to find your website! This is a hard pattern to find."
F.R., Land O Lakes, FL
"Nice web site."
S.V., Lockridge, Australia
"Fantastic site. I have told many people already."
S.D., Saint James, NY
"I love your website!"
R.D., Kansas City, MO
"The order of Spode Peplow arrived in Kansas City safely. I just wanted to say thanks for the excellent service. It was prompt, well wrapped, arrived safely, and the quality was as stated and I am extremely pleased with your service. I will likely add some other pieces going forward as I fill out an old family set that should have been done long ago. You may wish to add me to your list for interest in this make and pattern."
O.P., Arlington, TX
"I wanted to thank you for such wonderful customer service with my recent transaction. I had placed some demitasse cups and saucers, as well as a small coffee pot in the Royal Albert Pacific Rose pattern, on layaway. I was pleased that you all had the pieces to offer and that you were willing to work with me via layaway to get these hard-to-find items. I am pleased to report that upon my making my last layaway payment, my pieces were promptly shipped to me and arrived speedily and in tip-top condition. Not one piece was broken! I plan to pass these pieces down to my children and my children's children as heirlooms. Thanks so much for making these pieces available and affordable. There are some other pieces in the pattern that you have that I will be purchasing soon!"
F.X., Athens, Greece
"I would like to thank you, confirming safe receipt of the package and to congratulate you for the excellent service of your company. I would like also to assure you that I will advertise your company informing all my friends from all over the world."
C.F., Ontario, Canada
"I just wanted to tell you my order arrived today safely and I am very pleased with each and every item...It was a birthday present from my husband and unfortunately he will not let me use the pieces until my birthday in 2 weeks! Many thanks"
P., Pawnee, OK
L.W., Corona, CA
"Your website was very easy to maneuver around. I am so glad that you have my pattern. I have been searching and no one else has my pattern."
L.W., Riverside, CA
"This is a great site for older china."
K.B., San Antonio, TX
"Great site! Hope you get my china in!"
G.D, Santa Cruz, CA
"Impressive website "
P.M., Thompsontown, PA
"Great site and good information."
L.W., San Marcos, CA
"Recently bought a Felicia dinner plate and bowl and I'm very pleased to have found your website."
E.R., New Bern, NC
S.B., Canfield, OH
"Love your site. Have added pieces to my china and glasses via your site. Keep up the excellent service."
J.K., Los Angeles, CA
"Love your site."
E.E., Orange Park, FL
"So happy to find your site."
R.A., Hillsboro, TX
"I wanted to thank you for your splendid service in our recent purchase of a soup tureen. It was shipped very promptly, was very well packaged, and was just as described. We had been looking for this item for years – probably 15-20 yrs. We had put it on the "find it for me" service a long while ago and was very surprised and happy to get the email that one was available. Your customer service rep took my call and courteously answered all my questions and I felt secure in dealing with you all on this fairly expensive purchase. It arrived on my wife's birthday and was ahead of schedule on shipping. I sincerely appreciate your handling my purchase in a very professional manner. I just wanted you to know that you have a very satisfied customer"
P.K., Lincoln, NE
"I've been using your web site for a long time and love it!!! Thank you."
More Pages of Letters From Our Customers!