Replacements, Ltd. China, Crystal & Silver - Old & New -1-800-replace (1-800-737-5223) 9:00 am - 10:00 pm ET, 7 days!
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Replacements, Ltd.
Letters - (page 174)

Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.


A.T., Union, KY
07/09/2009

"I love your website!"


E.C., Alberta, Canada
07/07/2009

"This is a wonderful service you provide for all those of us with 'pieces missing.' Your inventory is astounding and your website is well-organized and easy to negotiate. Thanks!"


L.W., Vista, CA
07/07/2009

"Great site"


V.M., Centreville, VA
07/07/2009

"Using this site was delightfully easy!"


M.K, Clinton, MA
07/07/2009

"Thanks for having this website!"


C.S., El Paso, TX
07/06/2009

"I just love this site, I just placed another order and gave out the site to a friend."


J.J., New Port Richey, FL
07/06/2009

"Great website!"


S.S., Redwood City, CA
07/06/2009

"Great, useful site"


A.H., Philadelphia, PA
07/06/2009

"This is one of the coolest sites I've ever found - very convenient for when you lose a piece of your collection! Thanks!"


J.Z., Three Rivers. MA
07/06/2009

"Thank You Very Much!! My order arrived quickly, and in excellent condition! I am very pleased and will purchase again through Replacements, Ltd.! My first experience was also an excellent one! My orders have come quickly after placing them, are exactly what I ordered, and the items are wrapped extremely well, arriving in perfect condition! I am very pleased with the selection and service Replacements, Ltd. offers!"


J.G., Bradenton, FL
07/05/2009

"My daughter received her shipment of china the other day. I wanted to thank you for taking such good care of my order, and for your confirmation information! I have never done anything like this before and was a little nervous. Thank you for your EXCELLENT service!"


M.B., Scott Depot, WV
07/05/2009

"I love this website especially to research the pattern pieces I have inherited."


J.A., Henderson, NV
07/05/2009

"I love Replacements.com"


M.H., Irvine, CA
07/05/2009

"Great site-been able to locate missing pieces of discontinued patterns"


E.R., Newport, UK
07/04/2009

"Great web site."


S.S., Anderson, SC
07/03/2009

"I received my order yesterday and the entire shipment (4 boxes) came in perfect condition. I love my new dinnerware. Thanks for a wonderful job!"


K.L., Reston, VA
07/03/2009

"I would like you to know that I had superior customer service. I can't remember who assisted me on the phone. I tried to find my plate online, but the picture showed one thing and I wanted another. I almost didn't call, but it seemed odd that you would post 2 pictures of the same item. The woman called me later to say one of the pictures was incorrect and she had the plate I wanted in her hand. After she found it, I ordered other items, too. Please let her know that her customer service would bring me back as a consumer. THANKS. I received my items today."


B.G., Mountain City, TN
07/02/2009

"Sorry, the duplicate order was a mistake. Thanks for letting me know! I want only one order of 3 of the rimmed soup bowls by Mikasa (Silk Flowers). Thank you so much for alerting me about this. You have the most wonderful customer service of any company with whom I interact... the best!"


A.G., Sydney, Australia
07/02/2009

"Just wanted to let you know I received my order today in perfect condition. Thank you for your prompt delivery and service."


J.B., Fort Worth, TX
07/02/2009

"Love your site - will only purchase dishes, etc. from this site. Very pleased with the lamp I received. Quick response time as well. Like the weekly newsletter as well."


K.N., Kamiah, ID
07/02/2009

"Great site"


C.A., Lincoln, NE
07/02/2009

"Yout site is the most extensive I've found and I love it."


J.R., Irvington, NY
07/01/2009

"Love your website!"


J.B., Canfield, OH
07/01/2009

"Love your website!"


D.B., Trumball, CT
07/01/2009

"Easy to navigate website"


S.W., Zephyrhills, FL
07/01/2009

"Website easy to use"


L.M. Prescott, AZ
06/30/2009

"Love your site. Very easy to get around"


S.M., Lititz, PA
06/30/2009

"I love this site and have been using it for years!"


R.Z., Ontario, Canada
06/30/2009

"Absolutely wonderful site."


M.W., Alberta, Canada
06/29/2009

"Great site!"


R.S, Queensland, Australia
06/29/2009

"I have found some very useful information and use this site regularly. Thank you!"


C,C, Manilla, Philippines
06/29/2009

"Very helpful site for tracking patterns"


P.B., Knoxville, TN
06/28/2009

"Very informative website"


L.C., Helotes, TX
06/28/2009

"Great website!!!"


N.O., Commack, NY
06/25/2009

"Love your site"


J.H., Dixon, IL
06/24/2009

"I am so excited to have found this site!"


V.C, Dusseldorf, Germany
06/21/2009

"Super website!!!"


M.A., La Conner, WA
06/21/2009

"I am so happy to find your website! So many things I need to look up that I have inherited and need one or two more!"


R.C., Sandhill, MS
06/21/2009

"Wonderful site!! Thanks so much! May I also add that Replacements.com is my friend!! Not only for the information and availability of china, silver, and glassware, but also for Collectibles, basic information and informative articles. I have referred many to your site and have you listed under My Favorites on my computer."


B.S., International Falls, MN
06/20/2009

"Great site – I have been looking for my Royal Albert for a long time."

More Pages of Letters From Our Customers!

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