Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
M.F., Bolton, CT
"Wonderful service and selection."
C.M., Rochester, NY
"I love your service!"
M.B., Jonesboro, AR
"I have purchased items from you in the past and been very satisfied with the products and service."
C.K., Cresson, PA
"I was thrilled to hear that you found my daughter's crystal pattern. I gave up looking for it years ago. The wine glasses you found completed her set. THANK YOU."
C.C., York, PA
"Very helpful service"
J.B., Brookfield, CT
"I am a satisfied return customer"
B.C., Primm Springs, TN
"Thanks for having such valuable pieces that are hard to find at reasonable prices."
S.C., Gardendale, AL
"I always love shopping when I come through town"
K.L., Madison, WI
"We visited your facility...great!"
J.M., Keewatin, ON, Canada
"Great site - Thanks for keeping old patterns alive!"
J.B., Palm Harbor, FL
"Great service you offer"
D.B., Seattle, WA
C.B., San Diego, CA
"I am thrilled to finally be able to identify my mother's crystal pattern from the pictures on your web site."
D.C., Louisville, KY
"Thank you so much for your quick identification of my pattern that I emailed to you. I am ordering some today and will order more later."
C.A., Dennison, OH
"Your phone employee's are friendly and helpful"
G.S., Denver, CO
"Your website makes shopping so easy. Thank you!"
N.J., San Antonio, TX
"I love this site"
B.S., West Hyannisport, MA
"A great website...great find."
R.P., Suffolk, U.K.
A.F., Hoboken, NJ
"Love this site."
G.S., British Columbia, Canada
"Love your site, always find what I want."
K.P., Ocala, FL
"Great site! Was able to find info here I couldn't find anywhere else."
K.M., Alabaster, AL
"This is a great site. I have broken pieces that I need to replace but couldn't find them and have wanted extra pieces that I could not find. Now all I have to do is figure out what I want and purchase it."
F.B., Ontario, Canada
"What a great site!!! This company really knows what excellent service is!"
S.K., Ellicott City, MD
"I'm very excited to find your site!!!"
K.M., Jefferson, TX
"I am so glad I found this website. I just wish it had been sooner. This is great."
C.Y., Glen Burnie, MD
"Thanks for doing this website!"
P.M., Alberta, Canada
M.B., Worthington, OH
"Wonderful service and site!"
A.T., Union, KY
"I love your website!"
E.C., Alberta, Canada
"This is a wonderful service you provide for all those of us with 'pieces missing.' Your inventory is astounding and your website is well-organized and easy to negotiate. Thanks!"
L.W., Vista, CA
V.M., Centreville, VA
"Using this site was delightfully easy!"
M.K, Clinton, MA
"Thanks for having this website!"
C.S., El Paso, TX
"I just love this site, I just placed another order and gave out the site to a friend."
J.J., New Port Richey, FL
S.S., Redwood City, CA
"Great, useful site"
A.H., Philadelphia, PA
"This is one of the coolest sites I've ever found - very convenient for when you lose a piece of your collection! Thanks!"
J.Z., Three Rivers. MA
"Thank You Very Much!! My order arrived quickly, and in excellent condition! I am very pleased and will purchase again through Replacements, Ltd.! My first experience was also an excellent one! My orders have come quickly after placing them, are exactly what I ordered, and the items are wrapped extremely well, arriving in perfect condition! I am very pleased with the selection and service Replacements, Ltd. offers!"
J.G., Bradenton, FL
"My daughter received her shipment of china the other day. I wanted to thank you for taking such good care of my order, and for your confirmation information! I have never done anything like this before and was a little nervous. Thank you for your EXCELLENT service!"
More Pages of Letters From Our Customers!