Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
K.M., Sacramento, CA
"Love your business! I am so happy that you exist. I've been able to replace broken pieces of my sets and add to discontinued sets rather than having to 'start over', replace broken crystal and find silver from family heirlooms from the 1800's. Thank you! I hope you are always there!"
E.S., League City, TX
" Delighted to know about you!"
D.S., Media, PA
"This site is amazing!"
C.H., Portland, CT
"Your web site is the most informational site I've been to!"
P.S., Gloverville, SC
"I'm so glad I found you. I would really like to replace and add to my set."
N.N., Brooklyn, NY
"This is great!"
M.W., Winterville, NC
M.M., Hamilton Hill, Australia
"Great site look forward to you finding the items for me."
B.B., Sun City, AZ
"Just love getting your packages!"
S.C., Palm Beach Gardens, FL
"You are the best I have found."
P.C., Newburyport, MA
"Love your web site!"
M.K., Virginia Beach, VA
"Thanks for your help!"
M.H., Stamford, CT
"Have loved you guys for years!"
L.H., Warren, NJ
"Thank you for contacting me. I just dried my tears after breaking my salad plate!"
J.W., Elgin, IL
"I have used your company many times and have been very satisfied."
J.L., Weaverville, NC
"You are amazing!"
J.H., Lancaster, NY
"I just ordered replacements for a set of china I purchased at a garage sale and they came in perfect condition and it was very easy."
B.N., Durham NC
"Great service always--Thank You!"
A.K., Riverhead, NY
"Bought pieces from our wedding china from you that I didn't even know existed. You are a wonderful resource!"
A.F., Snohomish, WA
"Your company has not disappointed us in our 25 year business history together."
R.P., Bedminster, NJ
"Ordered different pattern long time ago and was Very satisfied."
P.B., Tampa, FL
"Just love this – thank you for making looking for replacement items fun and easy!"
K.F. Leonardtown, MD
"I’ve had great success with your company in the past helping me to find my wedding ‘everyday’ dishes from 25 years ago. Let’s see if you can do it again!"
L.H., Hudson, WI
"Excited to receive sugar & creamer tray!"
J.M., Simpsonville, SC
"I love this website. I have a couple of different china sets that I don’t know anything about. I have tried to find out about them on many different sites and this one is the best."
C.P., Frankston, TX
"I truly appreciate all the help your company has given me over the past 11 years."
C.G., Leawood, KS
"Have used your company several times and appreciate your services!"
D.Z., Sound Beach, NY
"You guys are great at finding the things that are impossible to find."
B.W., Bluffton, SC
"Love visiting - I look and learn so much!"
B.B., Saskatoon, Canada
W.E., West Chester, OH
"Love what I’ve gotten. Love the service."
W.M., Scotland, United Kingdom
Excellent site – look forward to dealing with you!
R.G., Dallas, TX
I visited your store 10 years ago and was very impressed!
J.R., Stillwater, OK
"I have been very please with all pieces that I have ordered."
G.F., Fox Island, WA
"You are terrific! Thank you!"
C.M., Bluff City, TN
"I have dealt with your company for many years. I have never been disappointed as I feel your service is outstanding."
R.M, Fresno, CA
"Good web site."
B.A., Coalinga, CA
"Great site!! Now I know the pattern name!"
K.K., Indiana, PA
"Very user friendly website! I inherited a set of Schumann china and tragically four pieces broke in shipping. Having no idea what the pattern was I found your website and in minutes had the number!"
R.D., Baden, PA
"Love your site!"
More Pages of Letters From Our Customers!