Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
L.W., Victoria, Australia
"The order was received recently in Australia in good order & condition. I am delighted.....thank you very much."
J.D., Eagle, WI
"What a great site! I tried e-bay and other internet searches a few years ago and couldn't find anything. I tried this on a whim. Yeah!!"
M.R., Pleasanton, TX
M.K., Istanbul, Turkey
"I would like to inform you that the glasses have arrived today in perfect condition. Please extend to your staff my sincere thanks for the excellent and prompt service. It is not easy to deliver these half way around the world so fast and in such excellent condition.Thank you again."
J.D., Bracken Ridge, Australia
D.J., Anaheim, CA
"Love your website. Thanks."
D.B., Prattville, AL
"This is an awesome website."
E.S., Saratoga, CA
"Love your site"
S.B., Yorkville, IL
"Just happy I found this sight"
K.C., Appling, GA
B.S., Churchville, NY
"I love how up to date your web site is and all the new features it has now."
P.D., Virginia Beach, VA
"Love your website"
K.S., Summerville, SC
"I love your showroom and website."
J.S., Buffalo, WY
"I love your site!"
J.G., Baton Rouge, LA
"I have fallen 'In Love' with your website! I had been looking for an Oneida pattern (Gay Adventurer) from the '50's and I found it on your site!!"
D.W., Chico, CA
W.A., Madison, TN
"Very informative site"
M.B., Whitewater, CO
"Love your site"
J.M., Livingston, TX
"Love this website. I Can Dream!"
S.T., Indianapolis, IN
"I'm glad I found your website."
R.C., West Plains, MO
"Love the website and love looking at my patterns."
D.H., Jones, AL
"This is the greatest website I have ever seen."
J.S., Wardensville, WV
"What a wonderful site. I only wish I had found you sooner."
G.S., Las Vegas, NV
"Love your site"
D.W., Wheeling, WV
"Just wanted to say how much I've enjoyed your 'Featured Pet (and Pet Owner)' link. I just discovered it -- what a nice, personal touch to your website and company. Kudos"
P.W., Durham, NC
"Love you and your website"
P.G., Gold Hill, OR
"I really appreciate the time and work that you put into publishing your very nice web-site, and giving the public the opportunity to find and replace our lost, missing, and broken pieces of MIKASA that we can't find elsewhere." Thanks again!
M.D., Westfield, NJ
"Thanks very much! The dishes are beautiful, the shipping and packing superb!"
J.S., San Antonio, TX
"First time - I love your site"
J.D., Poole Dorset, United Kingdom
"I have now received my order from you and am even more impressed! The service throughout has been fantastic - I phoned thru from the UK, had a very helpful assistant who took my order, the order arrived within seven days, beautifully packaged, not one glass broken and I am now the very proud owner of the wine glasses I thought I would never find! Please find me my champagne glasses and that would also be wonderful. I am recommending you to all my friends in the UK. Thank you again. Marvelous service. I wish we had such an efficient friendly service over here with the amazing choice of replacements."
B.K., South Whitley, IN
"I have been looking for this pattern for 3 yrs. hope you can help me. your site is very nice"
S.D., Houston, TX
"I just want to thank you for being so fast in processing my order. I visited your operation about 4 years ago and I was very impressed. I have searched estate sales and other outlets and never saw my pattern. I purchased it in Jamaica in 1974 and fell in love with it. This has made me a very happy camper. May God bless you and your super staff."
C.H., Binghamton, NY
"Awesome site! I cannot say enough about your site! it is so user friendly, and I find that the prices are so reasonable! the best prices on the web!"
J.B., Hampshire, IL
"I love this site!"
T.G., Charlotte, NC
"Love this site"
S.G., Bartlesville, OK
"Wanted to tell you what an amazing job you did packing and getting my dishes to me! Thank you so much - I had ordered some of these dishes last year, not from you folks - and when they arrived all but one was broken! Needless to say I returned them - The box that was delivered today could not have been more perfectly packed ! Thank You Again"
L.W., Nags Head, NC
"Love Your Store and Website"
L.F., Baldwin, MD
"Thank you so much. My order arrived so promptly that I was shocked. Everything was wrapped meticulously and arrived in perfect condition. I am so glad to have found you. I will recommend your service to my friends."
K.L., Piedmont, CA
"Thank you so much for expediting my order! Not only did your staff pull 5 different items to read me the writing on the back (this was a present for a very important person) to make sure it would match the set my friend is collecting, they educated me on the differences to expect according to which year it was made. I actually received my bowl a day early which was a big help in my being on time delivering the present, so thank you again for going the extra distance in making sure I got just what I was expecting."
J.K., Sumerset, CA
More Pages of Letters From Our Customers!