Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
A.L., Manitoba, Canada
"Great service and attitude!!"
R.H., Sandy, UT
"It was thrilling to find you since we have enjoyed our stone wear tremendously over the years and were sure we could not replace the broken items in our collection, luckily we found you !!!"
C.M., Rochester, NY
"I love your service! I am 75 years old, have been an avid dish collector from the age of 16, when my grandmother died, leaving me her collection of Fostoria, Fiesta and Limoges china, along with an abiding love for fine china, particularly Wedgwood, and Sterling silver. In a lifetime of trolling antique stores, Replacements has enabled me to complete many treasured sets."
B.S., Boynton Beach, FL
"Great source of reference!"
S.Y., Perkinsville, VT
"Wonderful reliable site"
L.S., Mundelein, IL
J.G., Seattle, WA
"Have been registered for years and love it!"
R.M., Manitoba, Canada
"Thank you for the great service finding previous discontinued china, silverware, and crystal."
J.T., Northport, AL
"You have a really good selection of dinnerware replacement pieces. Should be more of your type businesses that are so knowledgeable."
S.P., Street, MD
"Love your site!"
P.R., Gainesville, FL
"Thanks for being an excellent service."
D.B., Denver, CO
"Thanks for being there."
C.B., Jeanerette, LA
"My relatives and I have bought many pieces of this set from your company and have been extremely satisfied."
C.B., Greensboro, NC
"Love what you all do!"
V.W., Southport, NC
C.M., Williamsburg, VA
"Thank you for past services."
E.H., Houston, TX
"Last order was perfect. Like new."
A.S., Thomasville, GA
"Fabulous user-friendly site."
B.K., Myrtle Beach, SC
"Love this company"
J.J., Fort Lauderdale, FL
"What an awesome site this is! This site is just what people need - help, finding that one piece that you need or want for your pattern or collection. Finding a piece is as easy as a search, if they have it simply add it to your cart, if the piece isn't available immediately just click "find this for me!" and they go to work to do just that and notify you when it's done. What could be easier? Great job from a great site! Thanks."
D.R., Brooklyn, NY
"You do a fine job, very professional."
J.P., Orinda, CA
"I always get great support from your folks! Awhile back, I found a lovely European-style floral plate at the thrift shop where I volunteer, and since I give several English tea parties every year, I wanted the cup and saucer to match. But I could not read the symbols on the back of the plate, so I e-mailed you with the details of the design, and what could it possibly be! Of course, the reply was to photocopy the plate and send it to you. I did that, with the help of a towel over my copier (not a great copy, however!) and like 3 days later, in my e-mail box is a response, with the picture of the pattern, the name, and the list of items available! I was amazed! So I ordered the cup and saucer, and tell everyone I know about how clever your people are!"
C.S., Boynton Beach, FL
B.K., Maryville, TN
"What you've sent so far is great!"
S.M., Martinsville, VA
"I love this store! It beats driving hundreds of miles to flea markets and antique stores!"
J.C., Oakdale, NY
"I have used your service before and have been very happy."
L.M., Merced, CA
"Good web site. Very user-friendly."
J.S., Ewing, KY
"Not only are you courteous, personable, knowledgeable, you handle each question or concern as if I were the only customer. Your printed material that highlights your products is well written and documented. You truly are an asset to the collector."
L.D., Union Mills, NC
"You guys are wonderful!!!!"
M.W., San Gabriel, CA
"Many purchases over the years, all arrived in perfect condition."
K.M., Port Washington, NY
"Your site is very helpful."
R.T., Marietta, OK
"I love doing business with you!"
P.H., Blountville, TN
"What a great company---super and easy way to find the items you need and a helpful group to work with. Keep up the good work."
R.W., Canton, OH
"Love Replacements, Ltd."
E.P., Burke, VA
"Have used your service before with great success!"
P.F., Bridlington, UK
"I am an avid collector of Royal Crown Derby tea/side plates and I have a great many. With your site I have been able to identify several patterns that were unknown to me. I hope to be able to purchase some of the patterns that were made just for the American market in the near future as your site has opened up a whole new selection."
J.C., Battle Ground, WA
"Your web site is great very easy to navigate. I added you to my favorites and will recommend the site to others looking for discontinued china, flatware, and crystal."
L.M., Little Ferry, NJ
"Have ordered previously for another china pattern and have been very satisfied with your service."
R.G., Bellingham, MA
"I have bought a lot from Replacements through the years and have been very happy with my purchases."
J.E., Dallas, TX
"Great to be able to order items no longer available locally."
More Pages of Letters From Our Customers!