Replacements, Ltd. China, Crystal & Silver - Old & New -1-800-replace (1-800-737-5223) 9:00 am - 10:00 pm ET, 7 days!
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Replacements, Ltd.
Letters - (page 62)

Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.


P.Z., Chicago, IL
10/22/12

"Great to know that you are doing what you're doing."


N.P., Greenville, SC
10/21/12

"We have used you many times before and have always been happy."


W.S., West Point, VA
10/21/12

"Easy site to use"


S.R., Gallipolis, OH
10/21/12

"We have used your services. Excellent!"


L.G., San Juan Capistrano, CA
10/21/12

"I love your website. You have good customer service and it is so simple to order through your company. I also appreciate the fact that you treat people well! Also, I LOVE that I was able to see my china pieces of interest in the exact color that I wanted and in a size that was great for showing the pattern and the detail of Mary Pickens' work!"


F.T., Atlanta, GA
10/20/12

"I admire and respect your company"


D.H., Blythe, CA
10/20/12

"You always provide excellent service."


D.P., Moorhead, MN
10/20/12

"Was very happy to be able to add to my mother's silverware through your site."


B.H., Alexandria, VA
10/20/12

"Love your service!"


D.B., Madison Lake, MN
10/20/12

"I have ordered from you in the past and was absolutely thrilled when I saw the condition of the silverware. They looked like new!"


L.W., Yorkshire, England
10/19/12

"Fantastic site, great stock, can't wait to become a valued customer!"


D.W., Clearwater, FL
10/19/12

"I've used you before and was very pleased with your service! Thank you!"


C.Z., New York, NY
10/19/12

"I am on your list and have purchased from Replacements before. Excellent service!"


P.G., Hillsboro, OR
10/19/12

"So excited to find my pattern here!"


M.M., Nova Scotia, Canada
10/19/12

"Very good service"


E.F., Tulsa, OK
10/19/12

"Great website! This is the only place I could find this pattern!"


C.R., Framingham, MA
10/19/12

"Great service. Through Replacements I was able to complete the china that I valued but couldn't use because many of the pieces had been broken."


D.F., Queensland, Australia
10/18/12

"A great service!"


J.B., San Francisco, CA
10/18/12

"Love your website"


C.R., North Wales, PA
10/18/12

"I always enjoy using Replacements.com"


C.B., Queensland, Australia
10/18/12

"I was so happy to find your site online."


J.S., Houston, TX
10/17/12

"I just wanted to say that I just unpacked my order and couldn't be happier. I don't think I have ever seen such excellent packing. Everything arrived is perfect condition and the plates, that were labeled irregular, were just fine. I will definitely recommend you to others!"


J.H., Albuquerque, NM
10/17/12

"I love your site! Have referred many friends!"


D.M., Dallas, TX
10/17/12

"I have purchased from you before and appreciate your good customer service!"


T.H., Cupertino, CA
10/17/12

"I love your site and it is easy to use. My items were shipped promptly and packaged very well. I am also happy that less than perfect items are listed giving me an opportunity to buy for less if I choose. Great site and service"


J.S., Linden, NC
10/17/12

"I love you guys! You've got a great company run by a great person! Plus, Replacements.com has got some of the best customer service representatives out thereits just a great company all-around.


S.R., Alberta, Canada
10/17/12

"Great site and service"


J.M., Clayton, NC
10/16/12

"I enjoy visiting your showroom."


L.W., Peru, ME
10/16/12

"Your service is awesome!"


B.J., Armaill, France
10/16/12

"Always enjoy your regular updates."


P.G., Warrenton, GA
10/15/12

"If anybody can find it or get it, you can!! Thank you for being here for us!!"


B.B., New Iberia, LA
10/15/12

"Great web site, excellent products."


D.H., Florence, SC
10/15/12

"I have ordered china from Replacements, Ltd. and I was very pleased."


B.V.M., Spring, TX
10/15/12

"Appreciate your efficiency."


M.G., Portland, ME
10/15/12

"So glad to have found this site. I am pleased with the prompt and courteous service I have received-a customer representative actually called me directly to update me on my order moments after I submitted it on line! I feel very confident that I will be treated like a valued customer for the entirety of this order."


S.M., London, England
10/14/12

"Fantastic site, very detailed."


D.T., Melbourne, FL
10/13/12

"Very extensive listing."


P.Z., Trinity, FL
10/13/12

"Love doing business with you!"


L.N., Oakland, CA
10/13/12

"I LOVE YOUR COMPANY! I've used Replacements for decades, after discovering your service in a magazine article. This was long before computers but you had a 800 phone number. Your customer service folks are absolutely the best! I've been able to replace/add to my very old patterns and I've shared your site with many grateful friends. I always look forward to my deliveries. The pieces are perfectly packed and it's a fun process to open and inspect each piece. I believe there's been two instances over the years when I had to return a piece and it's actually quite painless. Your wait list & notification process is wonderful. I always look forward to ordering from you."


P.R., Richfield, MN
10/13/12

"I am impressed that you're able to find some of these pieces! Thanks!"

More Pages of Letters From Our Customers!

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