Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
J.B., The Woodlands, TX
"I've been a customer for a long time. Love what you do!"
D.B., Brevard, NC
"All my business with Replacements has been pleasant. This is a company that exemplifies quality customer service."
I.R., Gastonia, NC
"I LOVE REPLACEMENTS!! Shopping in the showroom or on the Internet makes me feel like I am a little girl in a baby doll store at Christmas time! I have many treasures purchased from Replacements. My passion for fine china and especially fine crystal increases with age! Now, is this a compliment to Replacements or a personal confession? I have no shame! The decorator pieces are wonderful as well!"
B.F., Lakeland, FL
"Love your company. Have used Replacements for years, always fair price, excellent quality. Incredible selection."
S.B., Port Angeles, WA
"Love this site"
C.C., Reno, NV
"Amazing find discovering your website."
N.P., Fountain Valley, CA
"This is a great site."
C.P., Lynnwood, WA
"Love your site. Thank you!"
C.C., Harrodsburg, KY
"I have known and used Replacements for 20 years."
P.K., Las Vegas, NV
"You have provided me with dishes in the past and your service was excellent-prompt and in perfect condition."
E.H., Charlotte, NC
"I've used your services before and I am thankful you're there."
M.A., Monterey, CA
"Whenever I'm looking for china, silverware, etc. your company has it. No matter how old or new. I always refer my friends. You're the best!"
T.M., Napa, CA
"Very easy site to get around. Bravo!"
D.J., Brooklyn, NY
"You are the Sherlock Holmes of lost dinnerware."
L.R., Atlanta, GA
W.A., Cape Town, South Africa
"Very comprehensive site"
S.C., Alston, UK
"Great site! I've been trying to locate items in this range in UK and Europe for five years and had no luck. I discovered you guys and have found lots of lovely pieces!!"
J.E., Matthews, NC
"I visit your showroom every time I travel near Greensboro. It's like visiting a Modern Museum of Beautiful Things! Your staff is always knowledgeable and willing to help find that one piece I'm looking for! Now I enjoy shopping online with you as well. The photos are excellent and the site is user-friendly. I've actually used your site as a reference while antiques shopping. And last but not least, every piece I've ordered online arrived on-time as promised and was obviously handled and shipped with great care. This is why I am a repeat customer!"
J.K., Jamestown, NC
"Love your store and the complete china set we purchased. You have a wonderful staff. During our last trip your employee even walked us out to the car with our purchases."
M.V., Buffalo, NY
"You have so much knowledge about old china and your prices are reasonable too."
C.S., Baltimore, MD
"You guys rock! My orders arrive so beautifully packed. Love your service."
J.R., Delray Beach, FL
"Terrific place to visit and do business with."
P.B., Erin, TN
"I just wish I was rich because I love your store."
C.S., Springfield, IL
"I am very glad I found this site."
M.O., Spokane, WA
"Thanks for your great service!"
S.E., Livonia, MI
"I have ordered in the past and am very satisfied."
N.J., Mooresville, NC
"I've been using Replacements, Ltd. for years to replace or add to my china, etc. I really appreciate you finding the pieces you do. Ive always been very pleased with the pieces Ive gotten. Theyre like brand new!"
L.R., Carmel, IN
B.W., Vacaville, CA
"Love your web site, helped me a lot."
B.A., Florence, AL
"Been shopping with you for years, keep up the good work."
J.G., New Bern, NC
G.F., Arlington, VA
"I just wanted you to know that I received my replacement plate for a set of dishes that isn't expensive or fancy, but that was fully intact until I broke one dinner plate. I have shared the experience with my friends on Facebook. Thanks for your prompt and efficient service."
R.J., Ontario, Canada
"The website is easy to navigate through, the search function is fantastic, the pictures were easy to see so you can make sure you are buying the correct pattern. The shipping information was clear and easy to understand. I'm Canadian and often websites have no information on shipping to Canada. I'm impressed that the shipping includes duty and taxes! Finally a website that has clearly written shipping charges."
K.J., Blaine, MN
"You have a well-run company and a thoughtful, useful web-site."
M.S., Mullica Hill, NJ
"Your company has helped me with my collection for many years. You are informed about your products, have fair prices, and just know how to package and mail them out. I have never received a broken or damaged item. "
N.S., Parsons, KS
D.L., Powell, OH
"I've been a customer for years. Love your site!"
D.W., Minnetonka, MN
"We had a wonderful time at your business. Thank you!"
A.G., Laredo, TX
"Always great service! Great deals and great prices, too! Best place to shop for your missing pieces."
More Pages of Letters From Our Customers!