Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
D.H., Sleepy Hollow, IL
"Received my prior stemware order promptly and safely. Have always recommended Replacements to my china customers - and new brides too!"
C.V., Perth, Australia
"Absolutely brilliant idea and setup!"
F.L., Savannah, GA
"Your company is courteous and pleasant to deal with."
M.S., Suffield, CT
"Have been to your store and have dealt with you for many years and been very satisfied."
M.L., Edmond, OK
"It is so helpful to have a place where almost every pattern, and picture of it is available all in one place. No more searching website to website. Plus, great deals and prices. So grateful for this company."
P.B., Boaz, AL
"I have always loved your site!! AAA+"
J.H., Shoreview, MN
N.P., Bonita Springs, FL
"I have shopped with you before. It was a wonderful experience. I have been happy with everything I have received from you."
M.H., Glenwood, AR
"If it wasn't for your business, I would not have a clue as to where to locate any pieces of my china that I might need."
D.W., Saint Joseph, MO
"Great website. Easy to locate crystal when I did not know the name of the pattern."
N.B., Greenwood, SC
"Enjoy your website and have had excellent response when checking on items and ordering."
C.B., Baltimore, MD
"I love the pieces I have gotten, and hope to get more as they become available!"
C.K., Mableton, GA
"Great site. I have ordered items before."
S.G., Duncan, OK
"Thank you so much! I love your website and love the emails!"
W.H., Newington, CT
"Your service and courtesy are outstanding. You are a pleasure with which to do business."
A.T., Tampa, FL
"What a terrific site. So helpful!"
N.D., Shippenville, PA
"What a great website!"
P.C., Wasilla, AK
"Great company! Wonderful to be able to replace pieces of a set. There are very few companies, that I know of, who are concerned enough to make sure they are giving the best customer service. I appreciate the customer care I have received."
M.G., Alberta, Canada
"Your service has been superb! Many thanks!"
L.S., Salt Lake City, UT
"I am very pleased with the excellent service I received in the past, and currently in ordering a new china pattern. I'm always treated like a valued customer, and response to my questions has been timely. Replacements always seems to come through for me, and their shipped, packed parcels always arrive when promised and in excellent condition. I trust them and love to use their service."
P.E., Laguna Beach, CA
"Thank you for being in this business. You save hours of time for me searching for additions and replacements to my china and silver. I can always guarantee the quality and condition to be exactly what you describe it to be!!"
G.Y., American Fork, UT
"I always feel confident buying from replacements.com. The merchandise is always top notch and packaged carefully."
I.L., Saint Helena, CA
"Love the work you all do."
E.V., New York, NY
"Everything is always packed so carefully and neatly and comes on time. It is easy to use the website. It is striking to see how many different pieces you make available of hard-to-find things. My kitchen is a garden of Royal Albert cups and plates. It is a luxurious product, but you've made it affordable."
R.K., Cottonwood, AZ
H.S., Sikeston, MO
"Great site!! I would recommend this site to anyone who is looking for hard to find dinnerware or to fill out a set that has been broken. Keep it up."
C.V., Vienna, VA
"I have bought from you before and was very pleased."
S.M., Eagon, MN
"Love your work!!"
R.P., Houston, TX
"Always a pleasure doing business with you!"
C.G., San Antonio, TX
"I've ordered replacements from your store before and was delighted with the service!!!"
J.W., Apache Junction, AZ
"I have been very satisfied with everything that I have purchased from Replacements and I am looking forward to my wish list being fulfilled. A very satisfied customer."
J.O., Dandridge, TN
"Love your service and quality!!"
C.J., Santa Barbara, CA
"I have purchased from you before and love the results!"
A.L., Jefferson City, MO
"I have utilized you previously and have been very happy with the results."
K.C., Woodridge, IL
"Great and very easy to do business with!"
R.R., Boca Raton, FL
"Have used you before with great success."
J.T., Nokomis, FL
"We love your company. Great service and packing."
M.S., Yadkinville, NC
"Thanks for making the process so easy!"
E.M., Germantown, TN
"Love your service! When 2 of my stainless salad forks I had had for 35 years were accidentally thrown away with no hope of retrieval, I was thrilled to get them replaced through Replacements.com. When a stem of our long-discontinued crystal was broken, no tears here, as Replacements.com had exactly what I needed! Thank goodness for Replacements.com!"
T.G., Kansas City, MO
"Love you guys! When I have purchased items, they have been carefully wrapped and I have never had a piece damaged or in less than perfect condition."
More Pages of Letters From Our Customers!