Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
J.L., Arlington, VA
"I have ordered silver from Replacements, Ltd., always with excellent response, results and satisfaction."
D.M., Alberta, Canada
"Yours is a great company to deal with, good website, prompt service and superb packing."
J.J., Yarrawonga, Australia
"Great web site"
N.G., Saskatchewan, Canada
"Great website-easy to navigate with high-quality photos. Saving up so I can buy my replacement china pieces. Thanks!!"
L.D., Brooklyn, NY
"Thanks for a great site!"
J.R., Dawsonville, GA
"It is a comfort knowing you can replace our china if something gets broken. Love your website."
J.J., Portsmouth, RI
"Thank you for existing!"
D.N., Richmond, VA
"Sometimes when you are young, have other obligations and/or expenses, you do not have the money to finish a set of china or a sterling set. It is brilliant to know that the people at Replacements care enough to locate pieces for you. They will also tell you when your style has been discontinued so you have time to finish up that heirloom set to hand off to your loved ones. I have worked with them many times and each time I am satisfied beyond my expectations. Do not hesitate to use their services. You will not be disappointed!"
C.M., Rochester, NY
"I love your company! I have been an avid dish collector since the age of 16, nearly 60 years ago, when my grandmother left me her beautiful Fostoria and Limoges dishes. I especially love Wedgwood, and Replacements has completed many sets of dishes for me."
A.B., Victor Harbor, Australia
B.H., Galloway, OH
"Long-time customer and glad to know I can depend on Replacements."
J.W., Victoria, Australia
"Very happy with purchases!"
L.J., Grand Saline, TX
"Great website, friendly staff. I am delighted with my 1st order. In addition, I have browsed your website, and find it very interesting. It is very organized and user friendly. I am glad I found it and would definitely recommend it to others."
D.S., Goldsboro, NC
"I love your store and service!"
H.K., San Francisco, CA
"You provide a great service! Thanks!"
S.C., Harmony, NC
"I have been a huge fan of your store and products for several years now. Just love you guys!"
S.B., Lincoln, NE
"Thank you for your service."
B.B., Hartford, WI
"I love Replacements. They have helped me find the irreplaceable."
C.G., Papillion, NE
"We have bought before and are very happy with the outstanding quality of the dishes and flatware we were able to replace. We are able to keep enjoying the patterns we picked out when we got married. It means a lot to my wife and me. We are going to replace more in the near future. The staff was very pleasant and knowledgeable in answering our questions. Your services are greatly appreciated."
C.O., Piney Flats, TN
"I am so impressed with the replacements I have found here! Thank you so much!!"
D.L., Melrose, MA
M.B., Mesa, AZ
"Love your site!"
S.P., Scottsdale, AZ
Y.T., Tioga, LA
"Your merchandise has always been of the highest quality. My husband and I have ordered from you many times and have never been disappointed. We expect the highest quality when we purchase merchandise and have always found your merchandise to be of utmost quality & appearance. Thank you for your commitment to providing us with the very best."
S.R., Dayton, NV
"Happy with the china and the service."
G.C., Coralville, IA
"I am a long time customer and always pleased with the process and product."
J.R., Rocky Mount, NC
"Been a customer in the past for several patterns, always great service and help!"
G.M., East Lansing, MI
"Excellent source of rare finds"
C.M., Appollo Beach, FL
"I am so glad to find this website!!!"
T.C., Huntington Beach, CA
"Great site&I found another of my dishes here, too!"
K.V., Medford, OR
"So nice to find someone who may be able to track down my china. I received some for my wedding, then it was discontinued!"
R.C., Taylors, SC
"You are amazing!"
M.M., New Windsor, NY
"Thank you for a great service!"
P.D., Tuscaloosa, AL
"I love Replacements.com. Ever since I found your ad in Southern Living magazine, I have been ordering. I have passed along your website to many family and friends ever since!"
A.S., Altamonte Springs, FL
"Love you guys!! Great service. I always heartily recommend to you any friend who might benefit from your wonderful service. I've purchased dishes and things from you all for a number of years and have NEVER had a problem."
P.K., Austin, TX
"Wonderful web page"
L.D., Ambridge, PA
J.J., Glendale, AZ
"Because it was my first time ordering from Replacements.com website, I didn't know what to expect regarding the arrival date and if my order would be exactly what I had placed over the phone as there were so many pieces to select from on the site, which is such a blessing but can be a concern. I was very thankful when the order arrived earlier than anticipated and delighted that each piece was exactly what I had selected and placed an order for. As a satisfied customer, I will be placing an additional order to two. Thank you for the business you're in helping people find precious, needed pieces to complete sets."
M.G., Snohomish, WA
"I am already on your list for china and stainless. I have been pleased with everything I have purchased from your business and recommend it to others."
M.I., South Euclid, OH
"I love your website! You bring many happy memories back to me."
More Pages of Letters From Our Customers!