Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
A.H., Carmel, IN
"I have ordered from you before and was quite happy."
J.C., Kalua Kona, HI
"Since 1994, I have relied upon your service to both purchase and keep up-to-date records and values for family china patterns. Your prompt responses, even to an obscure query far exceeded most standard customer service. I especially appreciate the respectful way I receive just the information I requested without being barraged by advertising. Very rare service indeed. Thank you."
P.B., Union City, CA
"Been your customer for years-keep up the good selections!"
S.R., Houston, TX
"Wonderful company. Found the missing salt and pepper shakers to my deceased mother's crystal. I cried when I opened them. She would have loved it. Thank you to everyone at Replacements Limited. You do a wonderful job. I would highly recommend to anyone looking at your services."
L.L., Quebec, Canada
"You are fantastic. Your employee was patient, took her time to answer all my questions (since I am a French speaking person) and gave me the price of all items I am looking for."
E.S., Gaysville, VT
"So happy to see there is a way to add to my collection and replace beloved old pieces."
J.F., New London, NH
"Always proper, professional, and perfect!!!!"
D.A., Brookhaven, NY
"Glad to find your site!"
S.P., Borger, TX
"Was very excited to find your site and then to find the pattern of my silverware. I would also like to add that you sent my order very quickly & that I will order again. Thank you so much."
E.K., Allentown, PA
"I love you guys!"
C.M., Hamilton, OH
"So very glad that you have this business! Now I won't be so upset if and when I break a piece!"
C.M., Smyma, DE
"I have ordered pieces in the past and appreciate your super service!"
M.Y., Boyle, MS
"Love your looking for me!"
M.S., New York, NY
"I have known about you for so long that I do not remember. Thanks for all your assistance over the years!"
M.N., Adelaide, South Africa
"This sounds like a really great service"
D.B., Baltimore, MD
"I've purchased from you the same items before and was very happy with the process. I look forward to additional purchases. thank you."
S.E., Gates Mills, OH
"What a great service you provide. Thanks!"
W.S., British Columbia, Canada
"The service is exceptional on the occasions I have used Replacements.com. Everything I have ever ordered from you has been received in tiptop condition and really very quickly too. I love dealing with such an efficient and helpful company - thank you once again."
M.N., Glenshaw, PA
"Looking forward to receiving my first purchase. You have an awesome inventory!"
N.W., Brooklyn, CT
"We love your service"
T.E., Chesapeake, VA
"Very good deal and fast service."
D.F., Union City, GA
"You guys are great!"
V.H., Westminster, CA
"I have been very happy with all the orders I have received."
E.O., Williamsport, OH
"Thank you for identifying my pattern for me. This was a wonderful service."
R.W., Eastham, MA
"Have been purchasing from you for over 25 years and have always been pleased. Thanks for your service!"
M.S., Wilmington, DE
"Great site, I have used before to find pieces"
D.S., Browns Valley, MN
"Have used your company before and been very satisfied."
K.B., Thornton, CO
"Love your stuff"
J.M., Columbus, WI
"Your company is the go-to company when looking for replacements. You had crystal replacements for my mother's 1940s era pattern, so I was able to get a complete set without flaws. A large nation-wide retailer recently suggested that I check with you about a current china pattern because a piece was discontinued. I am hopeful that you will have it."
S.N., Eden Prairie, MN
"I was amazed at the speed at which you got back with me regarding my crystal pattern. Thank you very much!! I look forward to finally completing my set."
L.B., Oklahoma City, CA
"I love your site!"
T.A., New York, NY
"You have a great site."
E.S., New Canaan, CT
"Your company has been very helpful with other patterns that I have had to replace."
J.C., Galeton, PA
"Friend had received good results in finding a pattern many years ago, and I have too. You do good!!"
B.B., Hartford, WI
"I absolutely love Replacements. They have helped me find some items that I thought were irreplaceable. The help is always so friendly and willing to help me find what I am looking for. The show room is fantastic, and a must for any dinnerware collector."
G.S., Charleston, SC
"Been in your store. Great place."
M.S., Sylvania, OH
"This is a great service you provide"
G.D., Glenbrook, Australia
"Very helpful and user friendly site"
M.G., Fountain Inn, SC
"I have been shopping your store for years. Thanks for providing this service!"
T.M., Los Angeles, CA
"I love your store. You have found almost all the pieces to my china set. Only a few pieces left. Keep up the good work."
More Pages of Letters From Our Customers!