Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
S.P., Borger, TX
"Was very excited to find your site and then to find the pattern of my silverware. I would also like to add that you sent my order very quickly & that I will order again. Thank you so much."
E.K., Allentown, PA
"I love you guys!"
C.M., Hamilton, OH
"So very glad that you have this business! Now I won't be so upset if and when I break a piece!"
C.M., Smyma, DE
"I have ordered pieces in the past and appreciate your super service!"
M.Y., Boyle, MS
"Love your looking for me!"
M.S., New York, NY
"I have known about you for so long that I do not remember. Thanks for all your assistance over the years!"
M.N., Adelaide, South Africa
"This sounds like a really great service"
D.B., Baltimore, MD
"I've purchased from you the same items before and was very happy with the process. I look forward to additional purchases. thank you."
S.E., Gates Mills, OH
"What a great service you provide. Thanks!"
W.S., British Columbia, Canada
"The service is exceptional on the occasions I have used Replacements.com. Everything I have ever ordered from you has been received in tiptop condition and really very quickly too. I love dealing with such an efficient and helpful company - thank you once again."
M.N., Glenshaw, PA
"Looking forward to receiving my first purchase. You have an awesome inventory!"
N.W., Brooklyn, CT
"We love your service"
T.E., Chesapeake, VA
"Very good deal and fast service."
D.F., Union City, GA
"You guys are great!"
V.H., Westminster, CA
"I have been very happy with all the orders I have received."
E.O., Williamsport, OH
"Thank you for identifying my pattern for me. This was a wonderful service."
R.W., Eastham, MA
"Have been purchasing from you for over 25 years and have always been pleased. Thanks for your service!"
M.S., Wilmington, DE
"Great site, I have used before to find pieces"
D.S., Browns Valley, MN
"Have used your company before and been very satisfied."
K.B., Thornton, CO
"Love your stuff"
J.M., Columbus, WI
"Your company is the go-to company when looking for replacements. You had crystal replacements for my mother's 1940s era pattern, so I was able to get a complete set without flaws. A large nation-wide retailer recently suggested that I check with you about a current china pattern because a piece was discontinued. I am hopeful that you will have it."
S.N., Eden Prairie, MN
"I was amazed at the speed at which you got back with me regarding my crystal pattern. Thank you very much!! I look forward to finally completing my set."
L.B., Oklahoma City, CA
"I love your site!"
T.A., New York, NY
"You have a great site."
E.S., New Canaan, CT
"Your company has been very helpful with other patterns that I have had to replace."
J.C., Galeton, PA
"Friend had received good results in finding a pattern many years ago, and I have too. You do good!!"
B.B., Hartford, WI
"I absolutely love Replacements. They have helped me find some items that I thought were irreplaceable. The help is always so friendly and willing to help me find what I am looking for. The show room is fantastic, and a must for any dinnerware collector."
G.S., Charleston, SC
"Been in your store. Great place."
M.S., Sylvania, OH
"This is a great service you provide"
G.D., Glenbrook, Australia
"Very helpful and user friendly site"
M.G., Fountain Inn, SC
"I have been shopping your store for years. Thanks for providing this service!"
T.M., Los Angeles, CA
"I love your store. You have found almost all the pieces to my china set. Only a few pieces left. Keep up the good work."
S.B., Ontario, Canada
"Very pretty products!"
J.R., Rocky Mount, NC
"It has been a wonderful experience shopping with Replacements.com. Am so thankful for your unique store that fills a very necessary niche. Have been able to add to my discontinued china, my daughter's new wedding china, my mother's china and my daughter in law's inherited china. I don't know of any other company in existence that does this but Replacements.com. My good fortune to find your advertisement in my Country Living Magazine years ago!"
L.B., San Carlos, CA
"So happy for your company!!!! Where else can one go to find your old discontinued china, crystal, whatever?? It is a godsend to have a company like this."
M.K., Brookline, MA
"Good site and easy to use"
K.B., Shirley, NY
"You have the best replacement listings on the web and your site is the easiest to navigate. This site is straight forward, organized, and very neat. There is no confusing trivia to wade through, or as my husband says, 'The facts, Ma'aam, just the facts!' I enjoy searching the patterns for items in stock and also identifying patterns I own that were a mystery to me. I wish you many years of success."
M.H., Dallas, TX
"I've had wonderful luck collecting an American crystal that is no longer being made. Thank you for your services!"
K.N., Georgetown, TX
"My replacement dish for our "good" china came yesterday. It was packaged so well and came in perfect condition. I am also registered for three other china patterns and am delighted to know that if and when I need to replace a broken or chipped piece, Replacements will be there for me! Thank you again for this service!"
M.S., Mullica Hill, NJ
"Replacements has always had a wide selection of items of interest to me, and were always exceptional in the service when I was attempting to find a certain object. The prices were fair and often below the real market places of the big urban centers. They have outstanding sales people who respect the caller. find the object(s) and help in the placement of the order. On top of this they pack the object well. I never have had anything that broke in the shipping. They show you how to return things with ease. I never have had to send anything back. GREAT WORK because REPLACEMENTS is a GREAT ENTERPRISE."
More Pages of Letters From Our Customers!