Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
P.C., Edina, MN
"We loved visiting your store several years ago and were impressed by your delightful and skilled staff."
J.N., Silver Spring, MD
"Always been satisfied!"
C.J., San Mateo, CA
"This is the best site on the internet for those hard to find pieces that you can't live without!"
S.R., Lynn, MA
"Very easy to navigate your website."
L.T., New London, NC
"I have been a customer a long time. Love the store and customer service."
P.D., Bristol, RI
F.A.S., Takoma Park, MD
"Great company, great service!"
B.D., Raleigh, NC
"Very well organized. We are impressed!"
M.B., Mountain View, CA
"Thank you for maintaining this site."
G.M., Attleboro, MA
"I have been completely satisfied with all the pieces I have received from you."
C.K., Seattle, WA
"Important service you provide!"
K. P-B., Montgomery, AL
K.B., Molalla, OR
"I am a return customer, thank you for your great service."
S.J., Burlington, WA
"Thank you for outstanding service."
S.L., Sea Girt, NJ
"The plates I ordered were delivered promptly and packed impeccably. Thank you."
D.S., Palm Desert, CA
"About 3 years ago I had kept calling your company(8-10 times) about identifying which piece is which of my grandmother's Noritake Azalea collection. Each person I talked to was thoroughly knowledgeable and EXTREMELY patient with all of my many questions. They were never in a rush to be done with the call. I always hung up with a smile on my face. Your company really has great customer service, let alone having everything you possibly would want to find. Thanks for all you guys do!!!!"
R.M., St. Charles, IL
"Great selection, easy to use website. I found pieces of my crystal I didn't even know existed, not to mention the "hard-to-find" pieces that I now proudly own. Thanks Replacements!"
R.B., Phoenix, AZ
"Finally, a great source to find pieces that I thought were irreplaceable."
D.H., Poplar Bluff, MO
"I have been a customer of Replacements for going on 15 years and have never been disappointed. I have replaced, added to, and just plain started new collections with your company and plan on doing business with you. Thanks so much."
C.F., Modesto, CA
"I have known about Replacements.com for many years, and have recommended this site to many friends."
P.C., Dublin, OH
"Logging onto replacements.com is kind of like going to the library. It's loaded with information and just plain fun to look at different patterns of stoneware, fine china, etc. I know you have been around for a long time too because I discovered this website about 9 or 10 years ago when I was living in Texas. Thank you for your hard work and your dedication."
J.L., British Columbia, Canada
"Great site, well organized"
L.F., Anderson, SC
"I cannot say enough good comments about Replacements. They do the impossible and have helped me to complete china sets, as well as to complete my beloved late mother's silver flatware collection. Please, Replacements, do not ever go out of business! Thanks!"
P.B., Albemarle, NC
"I would like to tell you how much my husband and I enjoyed the tour. I had no idea how much you had and how organized it was!! Our tour guide was so very pleasant. And I especially want you to thank Janice for being so patient with me in choosing pieces in my pattern. I do look forward to shopping with you again."
W.C., Orlando, FL
D.W., Lemmon, SD
"The website is great!"
M.Y., Reading, PA
"Terrific company to request certain items. A company you can trust."
S.C., Titusville, FL
"You have the best informed employees!"
A.S., Charlottesville, VA
"Prompt and accurate. Always!"
H.S., Silvis, IL
"I have used your site many times and you never disappoint me."
D.G., Wichita Falls, TX
"Your site is amazing!"
C.T., Indianola, IA
J.C., Reno, NV
"Great internet site"
M.M., Castlebar, Ireland
L.M., Tucson, AZ
L.D., Rio Vista, CA
V.G., Little Rock, AR
"I love being able to search for things that I would like to add to my own items."
D.B., Hawera, New Zealand
"Sooo happy to find this site"
J.H., Raleigh, NC
"You are a serious company and you service your customers immediately and completely. I am continually amazed at the amount of inventory you have and how easy it is to use your web site. Thank you and keep up the good work."
A.J., Ontario, Canada
"I was very pleased with the service that I received and how fast my china was delivered. We were able to track it on line , in fact it became a bit of a game as to where it would be by hour. When I spoke to an operator from your company she was more than helpful and a pleasure to deal with. I am waiting for a chance to get a sugar bowl and lid now and have put my name on the list. It has been a pleasure to deal with your company and will continue to do so."
More Pages of Letters From Our Customers!