Other Services

Pattern Identification

To help our customers who are unsure of the actual name of their patterns, Replacements offers a Free Pattern Identification Service with a staff of full-time researchers to assist you in identifying your pattern(s).

Restoration & Repair

Our Restoration Department brings back to life the special look and feel of elegant silver and crystal. We are able to clean, polish, repair, and restore many types of silver and crystal.

Email Request Program

This program is designed to inform you via email when specifically requested out-of-stock pieces in your pattern become available. If you participate, we will let you know when your pieces are available before we send out notification to others on file for the pattern. Please call us at (800) REPLACE or register online.

Layaway Program

If you wish to place an in-stock item on layaway, simply let us know and with a non-refundable deposit of 25% of your total order amount, we will gladly hold your merchandise up to 3 months. Call us at (800) REPLACE for more details.

Sell to us

Interested in selling? We buy items from thousands of individuals each year. Our expert staff will let you know if we are currently purchasing pieces or sets in your pattern(s).

Gift Registry

If you want a unique option for your gift registry, look no further. We are a great one-stop shopping Gift Registry choice for both discontinued and current tableware & accessories.