Replacements, Ltd. China, Crystal & Silver - Old & New -1-800-replace (1-800-737-5223) 9:00 am - 10:00 pm ET, 7 days!
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Replacements, Ltd.
Online Tour (page 24) - Customer Service

Through attention to detail and pre-emptive quality control points, every effort is made to eliminate any type of order problem for our valued customers. Nevertheless, if a problem does occur, we provide friendly and efficient follow up service. If more research is needed after a customer contacts us regarding an order problem, our goal is to contact the customer with a status update within an hour. Additionally, we have a 30-day, "no questions asked" return policy, to ensure the satisfaction of any customer in the unlikely event that there is an order problem.

Customer Service

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