Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
T.M., Auckland, New Zealand
"It's so nice to have a well laid out site, easy to use with straightforward layout. Well done you guys!"
L.D., Union Mills, NC
"You guys are wonderful! Always so courteous and helpful. Packaging of merchandise is top-notch, and you constantly keep me updated via email about my patterns."
C.M., Thousand Oaks, CA
"Outstanding for years!"
M.E., Winters, TX
"Thank you for searching for these pieces. I would never be able to add to my set without you!"
J.L., Pittsburgh, PA
"You are a great source!"
J.B., Ontario, Canada
D.S., Edina, MN
"The customer service her is wonderful!"
S.W., New Brunswick, Canada
"I have visited your showroom in September 2010 and was blown away by the service and atmosphere!!! Fantastic!"
B.C., Carefree, AZ
"I've used you for years and your prices are great."
D.T., Washougal, WA
T.B., La Plata, MD
"Great company to do business with!"
M.C., Greenville, SC
"I have bought from you before and had a very good experience."
E.R., Katy, TX
"A wonderful way to replace broken items or add to your collection."
B.H., Nokomis, FL
"I really appreciate this site to order what we need now or in the future."
S.M., San Marcos, TX
"My 3 new coffee cups and saucers have arrived. My husband picked them up at the post office this morning. Thank you so very much. We are expecting company for both Thanksgiving and Christmas and we want to be able to use the china that we have had for over 40 years."
T.E., Bloomington, IN
"You have a great shipping department. Very impressive packing - all 53 pieces arrived in good shape!"
M.H., Beaver, AR
"Love your company"
C.M., Independence, MO
"Very helpful in identifying value of my collectibles. Thanks a bunch!"
C.S., Midland, TX
"I have used Replacements, Ltd. for over 20 years. They have never failed to satisfy my order or locate a beloved lost pattern. Their website and replacement service is terrific. I would recommend them to anyone."
J.S., Fresno, CA
"I have been very pleased with the prompt shipping and excellent quality of the items I ordered."
C.D., Bayport, NY
"I'm a past customer who has been very satisfied with your company! One of the times I ordered from your company was for a friend's wedding. She had inherited a lovely set of china which had several pieces missing. Through Replacements.com I was able to replace the missing cups and saucers as well as give her a lovely serving bowl. She was thrilled."
P.B., Houston, TX
"Wonderful service, thank you!"
C.H., Valley, AL
"I have been pleased when you have replaced china pieces before. Thank you."
K.C., Olympia, WA
"Your site is wonderful! I could find everything!"
J.D., New London, CT
"I have ordered from you before-you are the only place I can find my Franciscan Madeira dinnerware."
G.H., Louisville, KY
"The service your company provides is so exciting. Your company has helped me many a times locate and identify my cherished finds. I have shared your site with many friends and have had only glowing remarks about your service."
S.M., Tucson, AZ
"I have used you before for china pieces with excellent results. Your website has a layout that makes it the easiest site to access the maker, pattern, and availability of pieces I wish to locate."
J.R., Venice, FL
D.D., Queensland, Australia
"I found your site very easy to use to find out what I needed to know."
T.F., Naubinway, MI
"Thank you for what you do."
B.B., Hartford, WI
"I love Replacements. They have located items for me from my past that I thought were irreplaceable. Thanks for your wonderful efforts to keep your customers satisfied!"
E.C., Wyndmoor, PA
"Great web site"
C.S., Patchogue, NY
"Past service was excellent."
B.B., Ventura, CA
"What a fantastic showroom"
P.S., Wichita, KS
"A wonderful source. I have relied upon Replacements for years for numerous pottery, china, and silverware. They have yet to let me down. Thanks for the great service!"
B.H., Montgomery, AL
"Been a customer for over 10 years. Wonderful company to deal with."
M.W., Henderson, KY
"I have always been very pleased with your excellent service and with the purchases I made. The pieces of china I ordered were exactly like Replacements said they would be. Also, they were always carefully packed and in great condition when I received them."
M.L., Englewood, FL
"Very helpful and fast!"
T.G., Syracuse, NY
"I visited your store years ago and have never forgotten my visit. I was very impressed with your store and the vast inventory. I visit your web site often."
M.D., Westerly, RI
"We've always been pleased with our dealings with Replacements, Ltd. we also found a visit to your site in North Carolina to be very interesting."
More Pages of Letters From Our Customers!