Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
M.W., Henderson, KY
"I have always been very pleased with your excellent service and with the purchases I made. The pieces of china I ordered were exactly like Replacements said they would be. Also, they were always carefully packed and in great condition when I received them."
M.L., Englewood, FL
"Very helpful and fast!"
T.G., Syracuse, NY
"I visited your store years ago and have never forgotten my visit. I was very impressed with your store and the vast inventory. I visit your web site often."
M.D., Westerly, RI
"We've always been pleased with our dealings with Replacements, Ltd. we also found a visit to your site in North Carolina to be very interesting."
D.G., Springville, TN
"Love your company and looking forward to hearing from you soon."
E.M., Belmont, MA
"This seems to be an excellent site."
T.B., Redondo Beach, CA
"Your site seems like a terrific resource."
V.C., Boyds, MD
"You have so much of everything!!!!"
L.A., Concord, NC
"Replacements.com is perfect not only for finding additional pieces to your china or everyday dining set but also to find unique gifts and items that you can not find anywhere else. I have used replacements.com numerous times when I was looking for something specific but end up spending hours trying to decide which item would make a great gift for someone special. I highly recommend it especially if you have a few hours to enjoy looking at the many items on the website."
M.W., Mount Victoria, Australia
"l found your site to be very informative, with an extensive range of known products. It is user friendly and easy to navigate. I found what l was looking for, and had fun looking! It was an easy process to register my requirements, and find instant information regarding the pieces availability. All said, a wonderful web site. Thank you!"
L.T., Yuma, AZ
"I have bought from you before. Your service is impeccable!"
M.G., Virginia Beach, VA
"You are a life saver!"
A.M., Big Bear City, CA
"You all do great work."
E.T., Anniston, AL
"It was good to find the piece I needed and at a reasonable price. Very happy with my experience."
F.C., Wasilla, AK
"I have used Replacements many times over the years and appreciate the great service and excellent products. Thanks."
S.T., Ontario, Canada
"I have loved everything I have ordered so far!"
P.C., Hawthorne, NJ
"I've ordered from your company before and never had a problem."
B.G., Islamorada, FL
"Great to know this service is available."
J.M., Shelby Township, MI
"A wonderful company to do business with-honest, trustworthy and efficient. I might add that you are well organized and make it easy to navigate through the thousands of items."
N.B., Huntsville, AL
"I have been pleased with past purchases."
B.D., Macon, GA
N.P., Joelton, TN
"Great company. Have purchased from you in the past with excellent results and response."
B.J., Greensboro, NC
"You are wonderful and I appreciate you!"
L.F., Toronto, Canada
"I have been delighted with the service and quality of the items sent to me. The persons I spoke with at Replacements were always knowledgeable, considerate, available and helpful. The items ordered, on two occasions, arrived in perfect order, carefully wrapped and on time. The quality of the items was excellent, and even those items marked down to imperfections were almost perfect. The dishes that I wanted were from a set that I had purchased in 1983, and were not from a well known company; so it was a bonus to me that I was able to continue this beautiful set. My daughter-in-law informed me that she had obtain items from your company ten years prior and her experience had been excellent."
S.P., Elkhart, IN
"Glad to find your site."
A.C., Easley, SC
"I love your website! Just found out about it and will be telling all my friends about it!!"
S.C., North Augusta, SC
"Thanks for your services, enjoy your website!"
D.G., Torrance, CA
"Love this site!"
K.V., Portage, MI
"This is my second time only, on your site. First time was yesterday! I love your quick response and the ability to call you immediately if you want. Your web site is so easy to navigate. What could have been complicated, you've made easy!"
M.S., Delray Beach, FL
"Love this website! So easy to navigate!"
C.H., Ontario, Canada
"I have purchased pieces from your business before and was very satisfied."
E.M., Laguna Beach, CA
"Great website...easy to navigate...liked the pictures and the search option...thanks!"
P.T., Clive, IA
"I love Replacements.com. I have used it to expand my daughter's flatware and my everyday dishes. If there are other companies like this one, I am not aware of them and it is great to be able to access special pieces in this way. I have found the service to be quick and dependable and I intend to use it over and over."
N.M., Raleigh, NC
"Just toured your facility and it was fabulous!!! All your employees were so helpful, professional, and friendly. When I returned home from touring Replacements, I registered the china and silver service I had inherited from my husbands grandfather, hoping you could assist me in identifying the patterns. You replied immediately. What a grand idea Bob Page had for a business: Preserving memories."
D.B., Sparks, NV
"I have been using your service very successfully for some time. I had been waiting for one particular piece to my Twelve Days of Christmas that had gotten broken and was thrilled when you notified me that it was available. Thanks so much."
S.R., Bath, NC
"We just visited your showroom for the first time on Thursday. We were quite impressed. Your staff is very friendly and helpful and the facility is quite amazing. We loved the displays and the merchandise selections were endless."
B.B., Shalimar, FL
"I have visited your store only once and love it! I hope to visit it again..what a wonderful service you provide!"
N.G., Lake Butler, FL
"Very nice site"
G.M., Hardinsburg, KY
"Love your site"
N.A., West Sussex, UK
"I imagined tracking down my missing crockery would be such a headache, how wrong could I be? What a fantastic site! User friendly and great customer service! Thanks so much."
More Pages of Letters From Our Customers!