Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
L.G., Aurora, CO
"The customer service rep sent me a list of all the pieces available in my pattern and told me your company would let me know if and when more pieces became available. I very much appreciate that. Thank you for your wonderful service."
J.L., Charlottesville, VA
"I was extremely pleased with the service I received on placing my order. The man I spoke to was very pleasant and efficient and the process was quite simple. I also received my order sooner than expected which was a nice surprise. It arrived safely with no damage. I look forward to doing more business with Replacements Ltd. in the future. Thank you for a great shopping experience."
B.C., Lynchburg, VA
"I always enjoy my visits to Replacements. Thanks so much for such a wonderful experience!"
A.B., Apo, AE
"Great service! Thanks so much."
H.W., Gautier, MS
"Love your site!"
F.W., Canyon Lake, TX
"Great job in matching a 40 year old silverware pattern. My wife is ecstatic. Thanks to all."
G.S., Rochester, NY
"I was very happy with your customer service and my plates. I would recommend you to my friends and certainly use your company again should the need arise."
J.M., Northbrook, IL
"Keep up the great work!"
T.W., Selma, CA
"Have been very pleased with all my previous orders."
K.R., Sunderland, MA
"I loved the place when I visited and purchased 2 of my dinner plates."
C.S., Raleigh, NC
"I love Replacements. Awesome!"
F.A., Ontario, Canada
L.W., Fayetteville, AR
"I have shopped with you 3 times now and am certain to shop with you again. Im glad I found you on the internet. The Dansk BLT dishware was the first dish I purchased when I move away from home. I am replacing them again, its some forty years later now. They are as handsome today as they were when I first bought them. I also replaced lost and broken pieces from the Noritake Colorwave-Graphite collection. Thank you for your website."
C.M., Hubert NC
"Have been doing business with you for years, and am never disappointed with purchases and customer services. Thank you!"
C.C., Murfreesboro, TN
"This service is wonderful. I can add to china, crystal and silver even though all my patterns are 50 to 80 years old."
S.E., Bellaire, TX
"I have always had excellent service from friendly staff at Replacements, and I often recommend your company."
P.R., Cedar Rapids, IA
"Very pleased with purchases over many years."
G.D., Adelaide, South Australia
"We think you're terrific."
J.R., Pontiac, IL
"Wouldnt think of shopping anywhere else! Looking forward to adding to my collection soon."
M.F., Austin, TX
"Your selection amazes me. I love Replacements website. It is the definitive source for china, crystal and flatware."
J.H., Austin, TX
"Your web site is easy to navigate and to use. Thank you."
S.E., Castle Rock, WA
"Replacements is the best resource out there. Thank you."
J.M., Flint, MI
"I love that there is a place like yours that know how to find the 'almost impossible' stuff."
J.T., North Myrtle Beach, SC
"Love your company! Have bought several patterns over the years. Keep up the good work!"
C.E., Littleton, CO
"Love, love, love what you do! Thanks!"
J.L., Ocean Springs, MS
"A great web site for finding almost any pattern and piece!"
K.D., Ashland. OR
"Love your site!"
K.H., Valencia, CA
"I have ordered from you before and loved your service."
J.T., New York, NY
"This is a great accommodation to us, thank you."
J.M., Medford, NY
"I love your company and its respect for fine china, crystal, and silver that can be passed on to future generations!"
L.D., Saint Martinville, LA
"Longtime customer, I love this website."
N.J., Miami, FL
"Bought from you before! Very satisfied!"
N.T., Bristol IN
"Great service! Long time customers in family."
D.W., Yarmouth, ME
"I am already listed with your company and have always received excellent service with conditions of china and silver as described."
L.K., Riverside, CA
"I love the way you organized such a big quantity of pieces its amazing."
R.B., Brisbane, Australia
"Excellent result from previous purchase. Great package and delivery service."
M.E., Aurora, IL
"Every time I have received something from Replacements, it has always been carefully packed. I feel that your company shows great pride in their customer service and makes sure that whatever is sent has been packed with the utmost care. I appreciate your careful wrapping of my items and have always received my orders in perfect condition. Your attention to detail and careful packaging is one of the many reasons that I am a repeat customer!"
K.H., Colorado Springs, CO
"I love your company. I have bought many pieces from you through the years."
G.M., Macon, GA
"Love this place."
S.K., Glen Allen, VA
"I have been registered with your website for several years. When on a trip to North Carolina this past weekend, I wanted to take the opportunity to get some replacements for my china pattern without having to pay for the shipping and handling. Service was excellent. Quick, efficient and your service representatives were very knowledgeable about the stock. A great experience at the retail store. I am convinced if there is a china pattern out there, you have it or you will find it."
More Pages of Letters From Our Customers!