Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
M.D., Quebec, Canada
S.G., Morrilton, AR
"I received my shipment of china this weekend. All the pieces were beautiful. I am so happy that replacements.com was able to help me complete my grandmother's china. I've always been very happy with your service. I used replacements.com to complete my own china and crystal pattern. I learned the hard way to watch what you buy on eBay, but with replacements.com....every piece has been exactly what I expected. Thank you so much for having such a wonderful service."
D.V., Knoxville, TN
"I have been a customer for many years and have always been pleased with your service. Visited your facility many years ago and was amazed at it's size."
A.B., Salem, IL
"This is so cool! It didn't take me very long at all to find my pattern!"
R.G., Hudson, MA
"A few years ago we were given my husband's grandmother's silverware when she passed away. Unfortunately it was split up and we received service for 4. It was made in the 1930's and I never thought I'd be able to add to the set, much less complete it. Through Replacements we were able to have service for 12 plus serving pieces. I was thrilled when we could use it for the first time that Christmas, and look forward to passing the complete set on to my children. Words cannot express how happy Replacements made me."
V.R., Montague, MI
"My mother died and left me her Blue Willow dishware, which is a favorite pattern of mine from childhood. Finding pieces to complete the dishes was very difficult until I found your company online. Thank you!"
M.K., Palm Beach Gardens, FL
"Great company with great service"
B.F., Delphi, IN
"Great job guys! Easiest site to maneuver on the web. Great photos and I love that you offer this service."
B.G., Victoria, Australia
"Brilliant: both service and packaging"
J.D., Saint Paul, MN
"Love this website"
E.R., Cheektowaga, NY
"I had never heard of this site till I was surfing the web. I found items on here in a color I could not find anywhere. I placed an order and received it in a timely fashion. To top it off I was extremely pleased with what I ordered. I will always come to this site first when I am looking for something. I was100% pleased and would recommend Replacements.com to anyone. Thank You."
C.M., Huntington, WV
"You are a reliable resource."
M.M., Munhall, PA
"I have replaced other dish patterns through your service and have been quite satisfied!"
K.N., Sturgeon Bay, WI
"You're a delight to work with. Thank you for all your assistance."
R.H., Akron, OH
"I just received an order and am very happy with product and condition."
P.K., Saskatchewan, Canada
"We have been registered with Replacements.com for some time, we have purchased items for my pattern from the 1950's. Your selection is wonderful and the quality of the pieces we have purchased has been unsurpassed and of the highest quality. There are no other places with this high standard of customer satisfaction. With Replacements.com you can be assured of only the best condition and quality china available today. Thank you and we will continue to purchase from you."
G.S., Shingletown, CA
"I inherited a wonderful set of china from a relative and wanted to complete the set, a few pieces missing. I searched around and after MANY antique stores and multiple online sales arenas I found Replacements Ltd. I was able to complete my service for a greatly reduced price, and ALL the pieces I bought were actually BETTER than that of which I already had! I look forward to many more dealings and also refer your company whenever given the chance! Great work and wonderful selection."
W.D., Woodville, TX
"So glad to know about your site. I see beautiful china in incomplete sets, and wonderful to know that I can find the missing pieces with such great courtesy and quick response. Love you!!!"
N.T., Augusta, KS
"Great service and plan to keep your website handy! Good service is hard to find."
P.M., Strafford, NH
"Love your company!"
S.B., Garden Grove, CA
"Love your website!! You have it all! I am always happy to pass on information about your company to others!"
L.D., Mill Valley, CA
"What I was most impressed with, was the easy to search for a pattern within such a large inventory. Well designed web site, very intuitive to navigate."
L.Y., Greensboro, NC
"I have shopped Replacements since their opening many years ago. It is a wonderful place to visit and browse as well as make purchases. I have been able to add to china patters, replace missing or broken pieces of china and silver. Recently while remodeling my kitchen, Replacements was able to find the discontinued pieces of Vietri that I wanted to hang on the wall as decoration. I have just sent a request for two additional pieces. Thanks for your wonderful customer service. You are the best!!"
S.W., Falmouth, MA
"YOU GUYS ARE GREAT! I think the time and attention you give your customers is a delightful surprise in this day of "invisible" customer service. And you do good business."
S.T., Silverton, OR
S.A., Oro Valley, AZ
"Thank you! This site is easy to use."
R.N., Birmingham, AL
"Great customer service"
D.S., Sierra Vista, AZ
"Terrific convenience and service!"
A.K., Milwaukee, WI
"I really appreciate your service."
C.C., Aurora, CO
"I love your business. I just took an inventory this morning and realized there were several pieces I needed, so thank you for all your hard work!"
L.B., Canonsburg, PA
"Love your company"
S.M., Ontario, Canada
"Thanks for providing this service. It's been over 20 years since I've purchased my china and flatware, and, until now, I thought I'd never be able to replace the missing pieces."
M.B., Georgetown, TX
"I have had nothing but good experiences with Replacements."
J.H., Irvine, CA
"This is a fun and great website. Thanks"
J.P.M., Apache Junction, AZ
"I've recommended you to several friends and relatives. You do a good job and I'm very satisfied with your business!!"
R.G., Irvine, CA
"This is a terrific company"
L.B., Nashua, NH
"Very useful and affordable product selection. Have used your company to purchase various patterns of dinnerware listed on bridal registry lists at other stores and have paid half the price through your company."
E.M., Maxwell, IA
"You give excellent service!"
S.M., Terrell, NC
"Thank you for always being so helpful!!!"
A.M., Baltimore, MD
"Wish you continued success"
More Pages of Letters From Our Customers!