Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
L.R., Laguna Niguel, CA
"ENJOYING THE SITE VERY MUCH ! It is a pleasure to browse a site that's well-designed and easy to use. Nothing is nearly as good as being in an antique shop, scouring the display cases for "that perfect item" but entering your "virtual shop" is almost as good -- precisely because the chance for success is so excellent! I have placed my very first order and am on my way to completing my grandmother's silver plate set. I've finally gotten "old enough" to admire her selection and the way she so lovingly kept care of her 1911 purchase. By the time my father was born in 1917, her tableware was already the house's pride and joy. Thank you for being available with such a wide variety of the pattern. Where else could I have possible gone, living in Southern California and so far away from that age & era of appreciation? I look forward to our continued relationship!"
S.W., Raleigh, NC
"Amazed at your great selection!"
M.C., Lauderdale, MN
"Ordered in the past. Very pleased customer!"
Y.F., Midland, MI
"Thank you! I love my pattern and have not been able to find it anywhere!"
C.Y., Boone, NC
"I've ordered before, got stuff really fast!!"
E.R., Lincoln, CA
"I have used your service before to replace crystal and am very satisfied with the results!"
N.W., East Meadow, NY
"I am excited to find this site. I have other patterns I will be looking for as well!"
K.J., Franklin, TN
"Thanks for the great service!!"
J.V., La Selva Beach, CA
"Love your services"
R.B., Elmhurst, IL
"I love your company. It is the greatest idea. I visited in person once. I was impressed. You deserve all the success you have had. I hope my grandchildren get to use your wonderful service."
B.H., Wall Township, NJ
"I have already bought items from you and they have been great."
P.S., Smyrna, GA
"YOUR SERVICES ARE WONDERFUL! We received timely delivery, obviously extreme care was taken in handling, before the shipping. All the pieces came in excellent condition. We have appreciated the convenience of getting more pieces to our china and crystal."
B.W., Chappell Hill, TX
"Love your site! Smorgasbord for the vintage ceramic lover."
B.W., Lincoln, CA
"I bought some Christmas dishes from you last year or so and I'm very happy with them!"
M.O., Garland, TX
R.R., Pennsauken, NJ
G.H., Cary, NC
"You're a great source because I can go to one spot to find the pieces of silverware, parts of china sets, etc., without having to look all over the internet, let alone get into my car and drive around (especially with gas prices nowadays!) My mom "turned me on" to your site years ago when she replaced a dinner plate from my good (but discontinued) china."
G.B., Round Rock, TX
"Great website. The site is very detailed, yet easy to navigate. I found exactly what I was looking for very quickly. Thanks for making it easy and quick for users."
D.P., Mason City, IA
"Love your website!!!"
J.S., Edna, TX
"You are very efficient in finding the dishes that I had looked for before in my china. Thank you for your e-mail informing me that you have some of the dishes I am looking for in my Christmas pattern."
C.L., Ada, MI
"I've been a customer for many years and never had to return a single item. I really enjoy shopping your site. It has saved me a lot of time and money. I hope your folks can find the item on my "wish list"."
L.L., Sugar Land, TX
"Used this company before, and was very pleased."
C.U., Goldthwaite, TX
"I'm always pleased with your service."
D.F., Ashland City, TX
"I have ordered previously & was very satisfied with my purchases. I also find that your site is very helpful in identifying patterns and has a wealth of information that I access on a regular basis. Thank you!"
C.T., Apple Valley, CA
"I just received my order!! Thank you so much, I am thrilled to complete my basic set. Everything was beautifully packaged and nothing was broken. Gorgeous pattern. Thanks again!!"
M.L., Yonkers, NY
"This is the best company ever! I've used you often and have never been disappointed."
B.H., Mount Vernon, IN
"You are a great resource for all those missing pieces."
S.B., Victoria, Australia
"Have bought many pieces from you before and have been very pleased."
J.P., Melrose Park, IL
"You have a wonderful great website to find the lost items you think you will never find again, when all else fails Replacements prevail. Keep up with your wonderful site. Mid century addicts need you."
M.M., Charlotte, NC
"I ordered Grateful Dead Christmas ornaments that I was happy to find at Replacements Ltd. The 4 ornaments I purchased were sent quickly and were packaged impressively well!! I don't think I've ever seen anything that fragile packed that carefully. I really appreciated the time they took to individually wrap and box each ornament."
S.K., Austin, TX
"I've used you several times-wonderful!"
C.S., Elgin, OK
"Have always been happy doing business with you in the past."
R.N., Forest Hills, NY
"Bought from you in the past. Excellent service. Thank you."
C.M., Roswell, GA
"Your company is unique, and your website is amazing - I never dreamed I'd be able to rebuild my mom's old dinner set. Thanks!!"
C.R., Riverside, CA
"I have used your company more than once and have been more than satisfied with fast, courteous and informative service. That is totally the reason why I returned when I needed more. Trust and dependability is a good insurance for the consumer. Thanks again."
K.T., Andreas, PA
"I have been ordering from the company for years and depend on Replacements not only for myself but my family also. I have ordered pieces to add to collections as gifts. I would also like to say that everything I have ever ordered from Replacements has been packaged and shipped so carefully and received in excellent condition. Your customer service is also so friendly, courteous and very helpful."
C.B., Johnstown, PA
"Return customer-love working with you-my replacements have always arrived beautifully packaged and perfect! I'm looking forward to my next order!"
D.J., Brookville, OH
"Looking through you listings, I am amazed at how much stuff you have listed. My friend told me about you when I mentioned that I needed the above-listed items for my wife. Thanks much for your help."
C.G., Surprise, AZ
"Very nicely designed website!"
S.M., Miami, FL
"I have been a satisfied customer for nearly a decade."
More Pages of Letters From Our Customers!