Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
W.M., Houston, TX
"I really like and appreciate the work that has gone into this unique website. I really appreciate the communication from your staff concerning the status of my purchase. I have received several e-mails that have kept me abreast of new information pertaining to my order. That takes the worry out of shopping online."
C.C., Ontario, Canada
"I just received my order today. It arrived in excellent condition. Thank you."
C.R., Devon, UK
"I have ordered from you before. Excellent service and I was amazed at the careful packaging of each item."
S.J., Ellsworth, MN
"I enjoy getting your emails and updates."
S.M., Santa Clarita, CA
"You do a great service to everyone."
A.G., Baldwinsville, NY
"I have been a satisfied customer for years!"
A.H., Fairfax, VA
"Delighted with your excellent service, prompt mailing, and sturdy packaging."
M.J., Idaho Falls, ID
"Your site is great!"
J.G., Fountain Valley, CA
"I have ordered from you before. Love your service!"
M.M., Seattle, WA
"I've been doing business with Replacements for years and it's always a pleasure."
M.G., White, PA
"I'm so excited to have found this site!"
D.G., Hemet, CA
"Love you guys! (Yes, and your little dogs, too!)"
D.P., Valparaiso, IN
"Love this site"
L.M., Coon Rapids, MN
"I love this website! I was able to replace my mom's china pieces that she had broken over the years. My dad purchased it for her during the Korean war while stationed in Japan. What a treasure&mom was thrilled! Thank you!!"
C.D., Winston Salem, NC
"GOOD JOB Prompt efficient service. Items well packed.! IMPRESSIVE BUSINESS! Huge and it is also like going through a museum full of all sorts of interesting, valuable items. BEAUTIFUL SHOWROOM!"
L.B., Burlington, NC
"I feel so blessed to live near this wonderful operation! I commend you on how well run your organization is and how wonderful your service has always been!"
S.F., Louisville, KY
"I love what your company does!!"
B.H., Centerville, UT
"Thanks for your service. I appreciate being able to add to my stoneware."
Y.M., Sydney, Australia
J.P., Burlington, IA
"Love you guys!!!"
D.B., Tulsa, OK
"Over the years, my family has replaced pieces or added pieces to our stoneware, crystal, and silverware. You always make it very easy to find what we are looking for and easy to order. Last night I put in a request for some pieces I am looking for to replace broken items for my daughter for Christmas. I had an email from you this morning that you already had one of the pieces and I was able to purchase it quickly when calling your office."
M.C., Miami, FL
"Great website to find replacements!!"
G.M., Denver, CO
"I love you guys!"
S.J., Cary, NC
"Love your place! And my friends love it when I bring them on tours!"
S.C., Columbia, TN
"The china purchase from your company was easy, fast, and the items were received in good order. I've recommended your website to numerous people."
S.W., San Francisco, CA
C.M., Arlington, TX
"I have recommended you to all my friends."
B.N., Clinton, TN
"I've been with you forever. Keep up the good work."
D.K., Mission Viejo, CA
"So many years I have searched on my own for a particular pattern of china or stemware, when I found only 1 or 2 pieces at a specialty shop or antique shop. Only to come up empty handed and quite frustrated by it. When I first heard of your service I couldn't believe that such a service existed. Only thrilled to know that when and if I find a pattern of china, stemware, etc. that I would love to have more pieces of...your service would, more than not, have exactly what I need. Thank you again. Hope 2011 is healthy and prosperous for you and yours!"
G.P., Phoenix, AZ
"I think your volume and diversity of inventory is amazing."
T.H., Walla Walla, WA
"Love this site!"
L.L., Houston, TX
"Great collection of china."
M.F., Nashville, TN
"Love Replacements! Great service!"
K.S., Savannah, GA
"Very user friendly website."
J.W., Scappoose, OR
"GREAT SERVICE! Your extensive selection is the best I've found and your site easy to navigate, even for an amateur computer user. Shipping is fast, accurate and the dishes I have ordered and received from you were in perfect condition. You have a first class, dependable business! "
M.G., Chicago, IL
"Separately, in past years I have made requests for both one of my daughter's china and flatware patterns as well as mine. Your company has always been extremely helpful! When I receive my order, I am always satisfied. If your company was not in existence, I am not certain where I turn to replace pieces of china and/or flatware that have been lost or damaged beyond use. Thank you for being there!"
E.M., North Bruswick, NJ
C.C., Fort Worth, TX
"Extremely impressed with your packing and delivery, and of course the merchandise."
A.C., Spring Branch, TX
"Received my recent order and must say I've never seen such a good job of packing so there was no breakage."
P.P., McDonald, PA
"I love this site and recommend it often to friends and family."
More Pages of Letters From Our Customers!