Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
B.H., Centerville, UT
"Thanks for your service. I appreciate being able to add to my stoneware."
Y.M., Sydney, Australia
J.P., Burlington, IA
"Love you guys!!!"
D.B., Tulsa, OK
"Over the years, my family has replaced pieces or added pieces to our stoneware, crystal, and silverware. You always make it very easy to find what we are looking for and easy to order. Last night I put in a request for some pieces I am looking for to replace broken items for my daughter for Christmas. I had an email from you this morning that you already had one of the pieces and I was able to purchase it quickly when calling your office."
M.C., Miami, FL
"Great website to find replacements!!"
G.M., Denver, CO
"I love you guys!"
S.J., Cary, NC
"Love your place! And my friends love it when I bring them on tours!"
S.C., Columbia, TN
"The china purchase from your company was easy, fast, and the items were received in good order. I've recommended your website to numerous people."
S.W., San Francisco, CA
C.M., Arlington, TX
"I have recommended you to all my friends."
B.N., Clinton, TN
"I've been with you forever. Keep up the good work."
D.K., Mission Viejo, CA
"So many years I have searched on my own for a particular pattern of china or stemware, when I found only 1 or 2 pieces at a specialty shop or antique shop. Only to come up empty handed and quite frustrated by it. When I first heard of your service I couldn't believe that such a service existed. Only thrilled to know that when and if I find a pattern of china, stemware, etc. that I would love to have more pieces of...your service would, more than not, have exactly what I need. Thank you again. Hope 2011 is healthy and prosperous for you and yours!"
G.P., Phoenix, AZ
"I think your volume and diversity of inventory is amazing."
T.H., Walla Walla, WA
"Love this site!"
L.L., Houston, TX
"Great collection of china."
M.F., Nashville, TN
"Love Replacements! Great service!"
K.S., Savannah, GA
"Very user friendly website."
J.W., Scappoose, OR
"GREAT SERVICE! Your extensive selection is the best I've found and your site easy to navigate, even for an amateur computer user. Shipping is fast, accurate and the dishes I have ordered and received from you were in perfect condition. You have a first class, dependable business! "
M.G., Chicago, IL
"Separately, in past years I have made requests for both one of my daughter's china and flatware patterns as well as mine. Your company has always been extremely helpful! When I receive my order, I am always satisfied. If your company was not in existence, I am not certain where I turn to replace pieces of china and/or flatware that have been lost or damaged beyond use. Thank you for being there!"
E.M., North Bruswick, NJ
C.C., Fort Worth, TX
"Extremely impressed with your packing and delivery, and of course the merchandise."
A.C., Spring Branch, TX
"Received my recent order and must say I've never seen such a good job of packing so there was no breakage."
P.P., McDonald, PA
"I love this site and recommend it often to friends and family."
"I have used your service in the past. Very pleased."
M.K., Redding, CT
"Have done business with you for years&you're great! Your packaging is a work of art. You have replaced my great, great grandmother's china pieces over the many years I've been frequenting your services."
C.M., Louisville, TN
"I love your site!"
J.G., Fullerton, CA
"Thanks for the great service!"
J.H., Greensboro, NC
"Great company! Thanks to your extensive collection, I no longer worry when using my discontinued English China or Waterford Crystal! I just visit Replacements whenever the need arises, or when I'm shopping for a special gift! It's wonderful to know that you can replace almost anything at Replacements. That's a great comfort when you're celebrating with small children!"
C.T., Humble, TX
"Your site is very user friendly! On my first visit to the site, I quickly and easily found my china pattern. Then I viewed the pieces you had, and selected the "find it for me" option for another piece. The "find it for me" is great because I don't have to keep checking the site, I am contacted when you have what I am looking for."
C.S., Sooke, BC
"Amazed at your huge database."
S.K., Moticello, AR
"I have been very pleased with the exceptional quality of Replacements, Ltd service over the several years I have dealt with them. Descriptions are clear and personnel are most willing to further clarify any questions I've had. Responses have been prompt, cordial and efficient. I am most impressed at the breadth of patterns and items that are available. The website is easy to use. Thank you for your consistent commitment to seeking out antique and collectible items. As most companies are cutting back on quality, service and breadth of variety, Replacements, Ltd has maintained their high standards to meeting diverse personal requests. Many thanks!"
L.M., Wolcott, CT
"My mother-in-law has been gradually replacing pieces to a collection owned by my husband's grandparents from the 1960's (Noritake Laureate) for me. Because of your service, I will have something that has some family heritage attached to it to pass down to my own daughters one day. The pieces are always packed securely and arrive in excellent condition. We will both continue to use Replacements for many years to come!"
D.F., Burr Ridge, IL
"Love your store"
J.G., Brooklyn, NY
"It's always a pleasure to do business with you. All my dealings with Replacements have been enjoyable and allowed me to feel confident with the order, whether being sent to me or as a gift. I also like that you keep me up to date on the patterns I'm interested in."
J.B., Landaff, NH
"Great store to visit. Something for everyone! And the sales people were so friendly. I realized I don't have everything in my pattern!"
G.P., Terre Haute, IN
"It is comforting to know that your company dedicates service to consumers who exact joy from beautiful matching dinnerware."
B.H., Sacramento, CA
"I have been very pleased with your service."
N.M., Wrightsville, PA
"Have used your business for years-great resource!"
L.C., Phoenix, AZ
"It makes me feel so wonderful to have a place like yours where I can go to purchase gifts that bring joy to my family. "
G.B., Lowell, IN
"We have done business before and I love your company."
More Pages of Letters From Our Customers!