Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
A.L., Hampton, VA
"In 1984, while reading Southern Living, I remember seeing the advertisement for Replacements, Ltd. Wanting to complete my china, crystal and sterling to a service for 12, I began to purchase. Now that my service is complete, I am still coming to Replacements Ltd to purchase for my granddaughters. As an avid glass collector, I trust Replacements, LTD. They put their customers first!"
D.K., Kewanee, IL
"Very satisfied customer"
C.M., Sugar Hill, GA
"Such a great business concept!"
T.S., Seminole, OK
"I love this site!!! Finally, the easiest way to find most any pattern by pic alone even if you haven't yet turned the piece over & read the back info."
L.B., Nottingham, MD
"I have done business with you before and have been happy with the results."
C.C., Fairfield, CT
"What a great site!"
J.B., Newport, RI
"I have previously ordered and received replacement pieces and have been very pleased."
L.A., Arden Hills, MN
"Thanks for your hard work."
T.P., Santa Rosa Beach, FL
"Love this website!"
P.M., Pantego, TX
"I do love knowing that when I buy a set of china that is not complete, I can buy the missing pieces from you. You deliver fast and all the pieces have been in perfect condition. I tell all my antique loving friends to use your company."
B.B., Victoria, Australia
"Amazing service, recommend you to everyone."
L.M., McGregor, TX
"I really enjoy the family and pet profiles, and I especially appreciate the emails you send with notifications of discounts on my china and crystal pattern pieces! "
F.S., Rockport, TX
"Have visited your store. Impressive."
M.P., Seattle, WA
"Thank you-great reference for china, silverware, glassware, and other collectibles."
M.A., Sedona, AZ
"I have ordered from you before and love your service!"
V.M., Anchorage, AK
"Replacements, Ltd. is a great company to deal with, especially considering I am located so far away in Alaska. Few companies are as easy to work with or as accommodating along with carrying such great and hard to find products. Thank you so much."
S.M., Sherman Oaks, CA
"Nice site! Very organized and user friendly"
D.P., Jefferson City, MO
A.P., Boardman, OH
"Thanks for being the only place where I can find replacements for my treasured set!"
J.S., Kingsport, TN
"So glad I found this website!"
S.R., Maple Shade, NJ
"Soooo glad I found you!!!!"
R.M., El Paso, TX
I love you!"
A.B., Plano, TX
"I am so happy to have found your website. I've been searching for pieces from this pattern everywhere."
D.B., Ledgewood, NJ
"Great service. Used before."
N.C., Clinton, TN
"Love Replacements, just haven't needed to replace anything lately! You are the only place on the net where I've found the Nancy Rose pattern. I had looked before and didn't find it!"
V.W., Melbourne, Australia
A.A., Somerset, Singapore
"I wanted to say thank you for the very efficient way in which my order was handled - this was my first experience with Replacements.com and was really a delight. I live in Singapore and placed my order for 10 Wedgewood (Runnymede design) plates on Sunday, Oct 10 and received exactly what I had wanted and ordered only 5 days later - on Friday, Oct 15 !! The plates were very well packed and in perfect condition. I hope I don't have to order replacements for any of my crockery again, but if I do then I would surely come back to Replacements.com."
J.L., University Place, WA
"I love this service. I've purchased some of my china from England and my family occasionally makes purchases for me."
B.D., Honolulu, HI
"Great service. You are a godsend."
J.S., Webb City, MO
"Thanks for this website"
B.R., McMurray, PA
"Great website. I will refer this website to others."
K.D., Raleigh, NC
"Your showroom is beautiful and the sales personnel are very helpful."
T.S., Elkhart, IN
"I'm very happy with everything I've received and the packaging was amazing!! Everything has always gotten here in perfect condition."
C.I., Monterey, CA
"Imagine my surprise that after more than 20 years of my original purchase for our wedding, I was able to add to my collection. Just received my first order and was so pleased with the customer service, the beautiful pieces of silverware and opportunity to add serving pieces, I placed a second order!"
K.M., Florissant, MO
"I was delighted to find your website. I bought my set of Corelle dishes at a resale shop. and, of course, some pieces were missing. It is very refreshing to know that I can obtain missing pieces! Thanks!"
M.C., Sylmar, CA
"Wonderful collection and reasonable prices."
L.H., Louisville, KY
"Thank heavens for your company!"
J.F., Hagerstown, MD
"You offer a fabulous selection with great info and photos."
M.H., Commerce City, CO
Surprised to find the pattern so fast!"
J.M., Hernando, FL
"Love you guys"
More Pages of Letters From Our Customers!