Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
R.H., Pittsfield, MA
"Have been doing business with you for quite a while. You're terrific. Love the animal stories!"
P.L., Lutherville Timonium, MD
"Glad you are in business, thanks."
D.S., Albion, NY
"Love your site! I have found many of my patterns and the value of the piece on your web site. Thank you!!"
A.F., Barrington, IL
"Happy to find replacements for silverware on this site. It made a nice surprise gift for my husband. Good service. Will order from Replacements.com again."
S.S., Savannah, GA
"Gloriously happy to find pieces!"
J.P., Seattle, WA
"You're great! The variety of dishes that you have is amazing. I have found dishes that I remember from childhood. I have been able to replace dishes to complete a partial set. When the dishes come they are always in great condition. It is fun to eat off of beautiful plates especially when they also bring back good memories."
K.B., Napa, CA
"You did a GREAT job on my last order. Thanks."
L.M., Madison, SD
"I was so thrilled when I got my dinner plate replacement in my mom's china pattern. She passed away in 1981 and dad gave me her china when I got married in 1984. You helped me out and I will always appreciate your excellent company! Thanks!"
E.L., Beaufort, SC
"Y'all are the best!"
M.A., Henderson, NV
"Glad there is a website for old patterns"
B.H., Northridge, CA
"Thanks so much for the quick shipment of my order. It arrived yesterday in good order. I will definitely order again in the future."
M.P., Durham, NC
"We have always found visiting Replacements a pleasurable experience. The wide selection of fine merchandise is wonderful. And the staff are always helpful and pleasant to work with."
K.J., Ontario, Canada
K.G., Glen Elleyn, IL
"I received my order today. Expertly wrapped! Fast service. I even acquired a new matching piece I didn't even know was made. All impeccable as promised. Thanks! "
D.D., Roswell, GA
L.M., Conyers, GA
"Your company provides a wonderful service! I'd recommend this site to any one wishing to replace/complete a favorite pattern. Thank you!"
S.H., Baltimore, MD
"Of any web site I've ever researched Replacements.com is the most thorough-it is also simple to find what you are looking for -which is amazing in relation to the amount of items the site covers-extremely well done!"
F.V.D., Jefferson, GA
"Fabulous idea and site. Thank you."
D.O., Carrollton, TX
"Thank you for being here!"
J.L., Gold Coast, Australia
"Cannot believe your site!"
J.T., Canton, TX
"Your site was easy to navigate and you had the item I was searching for. I did place an order and found that very easy. My order was placed in seconds and given an exact total to expect on my credit card including the shipping. One of the things I really enjoyed about the site, it gave me some valuable information on the china I am collecting. This information has helped me greatly. I can assure you I will be ordering more pieces in the near future. "
I.A., Fuquay-Varina, NC
"We just love your shop and your website."
L.P., Plano, TX
"I'm so glad to know you, I had business with you before and you are so efficient in your business, congratulations."
E.M., Longview, WA
"You do a good service."
C.L., Sumner, WA
"Love your site!"
R.O., Spokane, WA
"Just received my replacement bread and butter plate today! It's perfect! I'm so pleased to have a complete china set, which was handed down to me by my Grandmother. She purchased the original set back in 1945 and one bread and butter plate had been broken. Never thought I'd find a replacement, but you had it in stock and shipped quickly, arrived in perfect condition! Thank you!"
V.M., Sandyville, OH
"You are great. I think this company is the best place I have ever found to replace pieces for my collection of tea cups and saucers. Many times I'll find a piece at a flea market or yard sale and I'm pretty sure that I'll be able to match it at Replacements.com."
P.S., Colorado Springs, CO
"Used you for years. Love your service. Your company has helped me many times to find dishes and other items to match sets. I also use it to identify patterns and pieces. Ordering is easy and shipping is fast. and your search is incredible. It is like having the world at your fingertips. Keep up the great work you do. I find it invaluable."
L.K., Denver, CO
"Thanks for the great service! I am so happy to finally have a complete set of dinner ware again."
S.L., Anchorage, AK
"Love your site and services!"
C.G., Woodland Hills, CA
"Repeat customer. Love it!"
D.M., Dartmouth, Canada
"Love your site"
S.R., Columbia, MD
"I love you all. You completed my mother's china and now that she is gone these cups and saucers mean a great deal to me! Thank you."
M.P., New York, NY
"Very excited to discover this website"
H.F., Lacey, WA
"Just want to take this opportunity to thank you for your splendid service to us in providing bread & butter plate replacements for our Madeira pattern Franciscan ware. I was thrilled to find your company on the internet. Your prices are reasonable, and your service impeccable. The package arrived nine days from the date of order. The packaging was excellent. The plates pristine. I imagine you have few, if any, complaints of "broken in transit". Again, thank you."
K.G., Crescent City, CA
"I do not have enough words to say thank you for all of the memories you have given me&"
K.M., Romeoville, IL
"So glad I found your website. I didn't know I could get replacement pieces for the china pattern I inherited. Then I saw the code of the manufacturer and pattern on the back on my plate and started researching. I found your site that way and am thrilled!"
S.T., Hayden, ID
"I have always been amazed at how carefully all of my purchases have been packaged. Nothing has ever been damaged."
S.F., Huntingtown, MD
"Great alternative source to fulfill collections of dishes, flatware, etc."
P.D., Edmonton, Canada
"Wanted to add my thanks for constantly shipping out my orders quickly, extremely well packed and exactly what I ordered. I am aware of all the things that could go wrong! This time, when my new gravy boat arrived, I discovered that you have switched to even more innovative packing, loosing those non-recyclable Styrofoam peanuts and using a unique plastic sheeting. I'm grateful that the majority of my shipping container is recyclable. Keep up the good work and thank you."
More Pages of Letters From Our Customers!