Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
S.M., Johnstown, NY
"I have happily used your site before. You describe your pieces very accurately. Thanks for a great company to shop at over the years!"
F.A., Audubon, NJ
"Bought from you before and am always satisfied."
J.M., Watson, LA
"Have visited your showroom and was very thrilled to have been there. It is so beautiful with all the sparkle and well organized system of displaying, storing and information. I was able to locate items in your store that I had not been able to find anywhere else and the prices were very good. Some of those items were the depression glass pieces that I enjoy collecting and we even located a sort of rare "green Wedgwood" plate that our niece was looking for to add to her collection. Everyone was so happy to serve us."
D.C., Victoria, Australia
"I found this site fantastic. I found what I wanted and the method of ordering was easy to follow. Good job, thanks."
M.H., Jesup, GA
"Very helpful; excellent service. I wish everyone knew how many nice home items can be found at Replacements; if more folks would buy "green" we could all save some money and enjoy the patterns and designs create in years past....if new brides only knew what is available, they would not fret over the new stuff and probably much more for the same amount of money!!!!!"
C.A., Alpharetta, GA
"Love your site!"
K.W., Raleigh, NC
"This site helped me find my china pieces"
D.D., Mill Hall, PA
"Prior dealings have been first rate!"
L.J., Cape Coral, FL
"Replacements is a great reference when trying to identify makers and patterns of china and crystal."
J.G., Gettysburg, PA
S.H., Choctaw, MS
"I have always been pleased with any piece that I have received through Replacements.com."
B.H., Grand Blanc, MI
"I have been pleased with the things I have ordered and the amount of time for delivery."
N.C., Granada Hills, CA
"Your site is awesome!!!"
M.M., Athens, GA
"Your service is outstanding. I appreciate the accuracy and speed of your orders. The items are always in excellent condition. Thank you."
J.H., Palm Beach Gardens, FL
"Great past experience with this company!"
K.C., Killen, AL
"Wonderful website, thank you!"
R.R., Brisbane, Australia
"There are so many pieces I can keep adding to my list. I think you are a great company. I have never been let down , everything always comes in pristine condition and your company is 100 percent reliable."
A.C., Bakersfield, CA
"I love your website!"
J.R., Port St. Lucie, FL
"Love the way you pack your items!"
M.C., Alexandria, VA
"I love Replacements! Customer service and inventory are both excellent. Thank you!"
D.A., Jasper, GA
"This is a wonderful site. Your site gives people hope on replacing what might have been broken or lost. It give them hope that all is not lost. "
A.B., San Antonio, TX
"I used to live in Germany and this is the only website that I have been able to find the collectibles I bought while I was there at a reasonable price. I had some of my things get broken during my move and I thought I would never be able to replace them until I found your website. For this I thank you."
P.R., Lexington, KY
"After a house fire, I was devastated that pieces of my china were broken and the pattern was discontinued. When I found your website and could see the pictures of my pattern I was elated. The pieces needed were shipped promptly and packed so carefully there was no way they could break. I've added pieces of my pattern since then and have always had the same experience. You guys are the greatest!!!"
F.L., New Brunswick, Canada
"Love, love, love you guys."
K.M., Pleasant Garden, NC
"I've been to your store numerous times, every visit is just as fun and interesting as my first. I've taken many people with me on my visits and their reactions have all been so very positive, please continue your life's work."
G.B., Tampa, FL
"I am so thankful I found you. Now, I can add the pieces I am missing to my collection at my own pace, when I have I have a few extra dollars to spend. There is a wonderful sense of reassurance just knowing you are there. I am excited by the idea that you have the ability to find pieces from all over the country. Your service makes this luxury available to me...and as I said, for this I am so thankful I found you."
K.C., New York, NY
"Your company is fantastic! I received my order quickly and when I told you one of the bowls in my shipment was broken, you said you would immediately send out a replacement. It is always a pleasant surprise to find a company with such excellent customer service. I'm telling my friends about you. Thanks!"
D.B., Red House, WV
"Wonderful service reps"
J.H., Torrance, CA
"I just wanted to send a comment to you all. Thank you, thank you, thank you!!!! I am sooooo very pleased with my purchase of your Belleek Daisy pattern biscuit barrel. It is just what I have wanted for over 3 years !! It will be my mom's new home. She passed away 2 1/2 years ago and she loved daisies and being 1/2 Irish I saw this as the perfect resting place for her ashes. Nothing could compare to it at all!! Thank you for finding one for me and letting me know you had it in stock. I will forever be grateful to your company !! You have brought me my finale closer in answering my mom's wishes. This is the cherry on top. Or the foam on a pint, LOL. Thank you again, so very much. God bless you all !!
C.C, Memphis, TN
S.B., Minneapolis, MN
"Love the selection and education I can get just searching your site!"
P.E., Dunwoody, GA
"I love adding to my collections for myself and family through your service. Thank you. Replacements Ltd. has helped me to add additional crystal and china pieces as our family has grown. We now have sixteen grandchildren and soon to be two great grandchildren. They can enjoy having Thanksgiving and Christmas dinner using the same lovely china and crystal that has graced our table for these 48 years of our familys life together. Our family celebrations are enhanced by our beautiful table thanks to Replacements Ltd."
D.C., Summerville, SC
"Always pleased with your service!"
S.D., Mount Morris, MI
"Love your service"
M.B., Hutchinson, KS
P.B., Clayton, NC
"Glad you are in business. I appreciate the updates and services you provide and have a very informative staff that was so kind to help me in finding out some information on a particular pattern I had questions about. I will continue looking at your website in the future for pieces that I would like to find."
B.S., Sydney, Australia
"Since purchasing from you some time ago have managed to keep our dinner set complete, many thanks for your prompt and efficient service and business."
D.H., Kirkland, WA
"All of the items I have ordered from your company have been just what I wanted and everything was handled very well. Thank you."
S.M., Clarksville, TN
"WHAT A GREAT SITE! It is good to know that there are possible replacements (or additions) for precious treasures that may get broken or lost. I really appreciate the effort and the site is very user-friendly as well. I will share with my friends."
H.D., Apex, NC
"I have done business with you previously and was very pleased with the experience. I received what I considered a very fair price for the 2 dish sets that I brought in, and the transaction was handled quickly and efficiently. Thank you."
More Pages of Letters From Our Customers!