Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
S.C., Phoenix, AZ
"I just received my lastest order from Replacements, Ltd and absolutely could not be happier, with the product, your service and the promptness of your processing!!! I have been looking for a replacement piece of Belleek (after my cleaning ladies dropped and broke my original piece) for over three years. It was a limited piece and I went to every web site I could imagine would have it for sale, and lo and behold...I decided to just enter Belleek on your website and I actually accidently came across it while I was scrolling down to window-shop". I was so excited, the price was actually not too much more than I originally paid (many years ago!) I was sure it probably had some minor damage. It arrived in less than a week and it is PERFECT!!! I could not be more pleased! Your service is amazing!!! I NEVER give testimonials, but I will never forget to tell people to check out your site!"
S.N., Algonquin, IL
G.B., Milledgeville, GA
"You have helped me complete this set for which I am so grateful. I can't buy everything at once and you let me buy at my own pace. Thanks a lot!"
M.S., Sebring, FL
"Great site! User friendly!"
G.M., Cookeville, TN
"Been ordering for years. Never had a problem."
C.A., Spring Hope, NC
"Love your store."
E.H., Elizabethtown, KY
"Now I know why my mother loved you! My mother had a "thing" for dishes/china! She was very particular about what she wanted, and thoroughly enjoyed "the hunt", adding to and completing patterns. Her collection was huge at the time of her death in 1989. Consequently, my 3 sisters and I share her fanaticism - we very often agree with each other's choices and still "love" my mother's dishes. She would call Replacements and get pieces that she couldn't find at antique stores and/or auctions. I too have more dishes than any woman ever needs, but it's not about need, is it? It's about appreciation of an art form! Thank you for being there!"
G.G., Taylor Mill, KY
"I have always been very pleased with the service and products I have received from Replacements, Ltd!"
M.A., Yorktowne, VA
F.B., Palatine, IL
"Excellent research capability!!!!"
C.B., Tucson, AZ
"YOUR SITE...SO EASY TO USE! It's great that you keep track of our patterns so we can find exactly what we're looking for whenever needed."
V.A., Brighton, MA
"Keep up the good job of finding everything that brings a smile to my face."
J.H., Thormlands, Australia
"Purchased from you and we were very impressed"
I.G., Seymour, TN
"Thank you so much for your quick response to my email!! I'm impressed with ease I have had with navigating your site."
T.T., Friday Harbor, WA
"It has always been a pleasure to do business with you!"
D.M., Henderson, TX
"Good people to do business with."
B.R., San Antonio, TX
"I love your company!"
B.P., Albany, OR
"I enjoy your site very much. I have made a few small purchases and have been happy with the service. I do have a great big wish list and have recommended you to other friends and neighbors."
S.K., Lawrence, KS
"This service has allowed me to find pieces of my favorite pattern that I would otherwise never be able to afford. Thanks again for the wonderful service."
K.N., Ontario, Canada
"I really like your site. Found my pattern easily!!!! Thank you."
M.B.B, Dillsburg, PA
"I love your service. I have found many pieces that I've looked for for years!"
V.VH., Naperville, IL
"Replacements Ltd. has been wonderful with the searches, selection, ease of shipping and packing, and PRICES. Thanks ever so much!"
A.F., Celina, TX
"I can't believe I have found a place to buy my missing pieces."
M.W., Rocky Mount, NC
"I went to the doll show and have always wanted to visit your showroom. I was very impressed. Your facility and staff at the front desk were great!"
J.Mc., Arlington, TX
"I have been satisfied with all my orders from Replacements.com. Everything was packed well, and in good condition. I have never had anything broken upon receipt. I would recommend Replacements.com especially for finding your pattern, and promptly responding to you. I feel sure that if I ordered anything they offer, I would get the same good service. Thank you for your help."
M.H., Plant City, FL
"I am so glad you are here to help find these treasures."
K.D., Auckland, New Zealand
S.S., Stafford, VA
"I've ordered from you before and your service and products are impeccable!"
J.H., Spokane, WA
"I have ordered from you in the past and have been pleased with your wonderful service!"
K.C., Stirlingshire, UK
"Wonderful service and perfect items! I must say the variety and quality are superb. I was especially impressed with your Christmas glass ornament selection, we don't seem to have the same variety in the UK. It's ironic that I had to come to America for a Union Jack glass ornament . Many thanks."
B.B., Murrumbateman, Australia
"Delighted to find someone who is able to replace individual pieces."
C.D., Erwin, NC
"Thank you Bob Page-china beautifies our tables and enriches our lives!"
D.G., Milford, CT
"I have ordered before and have always been pleased with my purchase."
W.P., Bowling Green, KY
"Your past service has been great. The product I received was exactly what I wanted, the price was very good and the quality was excellent."
J.F., Littleton, NC
"Have bought from you before. A+++"
S.C., Niles, IL
"What foresight -- so happy you founded this company. I've recommended you to several people."
L.C., Charlotte, NC
"I love your store&.I have found things that I never thought I would be able to do. Thank you!!!!!!!!!"
P.C.H., Welches, OR
"I appreciate your formats and organization. It was so easy to find just what I needed."
B.W., Hiltons, VA
"I travel to Raleigh area often. One of the highlights of my trip is stopping at your store. I don't have to have anything special. I love browsing the store and I always find something that I can't live without. Everyone is so friendly and helpful. Everyone I have taken there loves it also. Now they know what I was talking about. When I leave I am already making plans for my next trip."
K.F., Nova Scotia, Canada
"I was excited to find a site where I can get more pieces of this dinnerware pattern. I do not have enough pieces to make a full setting and now I can change that!"
More Pages of Letters From Our Customers!