Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
W.H., Pasadena, CA
"Your website is excellently organized"
S.R., via Twitter
"Thx to you guys, I have rebuild my mom's everyday china, and old pyrex bowls, thought lost forever. You rock!"
R.G., Nashville, TN
C.R., Lake Havasu City, Az
"I have used this site before.. and like it"
N.J., Sewaren, NJ
Your service is excellent -- fast & accurate. I couldn't be more pleased. I'm very happy to recommend you to my friends!
C.F., Canyon Country, CA
"I am very impressed by your company and have told all my friends. I received my order on time for Thanksgiving even though I waited until the last minute to order. They all came in excellent condition and the table looked wonderful. I will definitely check out the web site again."
H.R., Milton, MA
"Great website, will come back"
D.F., Rockford, IL
"Thank you so much for this site. I hope to visit in person one day-but until then this is wonderful."
C.C., Jeffersonville, PA
"Merchandise is always what is shown. Never any problems with customer service, shipped in a timely manner, very helpful."
D.R., Harmony, PA
"This is an awesome way to find items that will make someone so surprised when that missing piece is replaced as an unexpected gift!!!"
S.N, Clovis, CA
"Thank you very much for the pieces I ordered from you. I was delighted to find a source to complete this set. I've looked for many years and simply could not afford to replace the missing pieces (broken before the set came to me). Now, at last, it's all here."
C.G., Beebe, AR
"Love your website"
D.M.T., Portland, OR
"Excellent Website! I'm very glad It exists as it helped me find exactly what I was looking for!"
T.H., Chesapeake, VA
"Great site! Great service!"
C.B., Manitoba, Canada
"Great informative site!!"
L.P., New Port Richey, FL
S.P., British Columbia, Canada
"Hi - I just wanted to say thank you so much for my order which I received today. I had purchased part of this set for a Christmas present for my just born great niece and the store in Ft. Langley, British Columbia Canada did not have any of the mugs or cups and saucers. I was so happy to find your company on Google and to be able to complete the Portmeirion - Twas the Night Before Christmas set for her. The funny thing is that she and her parents live in High Point N.C. so I will have to send everything back there for Christmas, but am happy in the knowledge that I will be sending a complete set for her to have in years to come to eat her holiday meals on and to put out her cocoa and cookies for Santa. You have made this new great aunt very happy and I am sure this little girl. A new Christmas holiday tradition for a brand new family. Thanks again. Merry Christmas to you all."
J.C., Lakeland, FL
"Just wanted you to know that we received our replacement pieces in PERFECT condition. Everything matched perfectly and your service was great."
D.S.C, Red Oak, IA
M.B., Brooklyn, NY
"Great site! Glad to have found you!"
J.S., United Kingdom
"Very useful site"
"The package was delivered yesterday. We are amazed at how fast the delivery was. Thanks very much"
M.N., Stow, OH
"I received my order from your company.. Just to let you know I'm so pleased.. Thanks for being available for me to add to my dishes."
H.R., Cocoa, FL
"I love this site!!!!!!!!!!!!!!!!"
D.E., Juniata, NE
R.H., British Columbia, Canada
"Your site is very extensive and helpful"
J.P., Floresville, TX
"Just discovered your site -- I'm so pleased your site is easy to use and informative, as well as designed to keep download times short for those of us on dial-up. Thank you."
M.E., Bradenton, FL
"Wonderful to be able to get such a variety of good things on one website"
H.R., Cocoa, FL
I love this site!!!!!!!!!!!!!!!!
D.S., Houston, TX
S.B., Alberta, Canada
J.M., Acme, MI
N.K., Brecksville, OH
"Thank you for your good service. The plates arrived yesterday as promised. They are just great. And you were so kind when I was struggling to decide what I needed and what I needed to cancel!! Once again, it has been a pleasure to work with you and one of these days I may need something else. Have a wonderful holiday season. "
"Excellent packing and service"
V.B., South Africa
"Love your site!"
L.A., Coupeville, WA
"Unbelievable ! ! ! Please give my thanks to your excellent shipping department. My shipment was delivered to my front door but between then and my arrival we had several hours of 70 mph wind. The package was blown off my protected porch and tossed down the stairs, across the patio, over the ditch, and down the gravel road into the woods before my neighbors noticed it. The carton reflected its adventures. I unpacked cautiously expecting broken pieces but ... Unbelievable ! ! !... not one item was damaged in any way."
"The goods have arrived in good condition. Thanks for the prompt and professional handling."
"Love this site!"
N.A.O., Miami Beach, FL
"I wrote about you all when I was a consumer columnist. I am still a happy customer!"
P.H., Jefferson, OH
"I love the internet! It was so easy to find your website, pattern of china, and how to check out what replacement pieces might be available."
More Pages of Letters From Our Customers!