Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
B.F.G., Oneonta, NY
"I am so thankful for your service. Not only have you helped me locate items that I had broken, and were missing; but you helped me realize so many more pieces that were available in both my china AND crystal patterns! So grateful for the service you provide and always with such great customer service as well!"
P.P., McDonald, PA
"You have helped me to keep memories and to add on to the ones that I have when an accident has happened to have a breakage or just to add to the service. Everything has always been priced at a reasonable price and been shipped in a safe manner."
J.B., Greenville, NC
"Great business idea - great service to others"
S.B., Duncan, OK
"I have loved for 20 years shopping on your website!"
M.H., Indianapolis, IN
"This site is invaluable for replacing pieces in my discontinued pattern. I have been exceptionally pleased with the quality of the purchases and the customer service. Ive enjoyed being your customer!"
C.G., Seattle, WA
"We have used you in the past and have always been pleased with results."
C.B., Boca Raton, FL
"Amazing inventory and service!!"
J.H., Milanville, PA
"What a great resource! Thanks for your help."
M.B., New Brunswick, Canada
"I have ordered from you before. Excellent service."
C.S., Prescott, AZ
"I've used your services many times and have always been very happy with my purchases. Ive been a satisfied customer for over 30 years and have recommended your company to many friends and relatives."
J.B., Westfield, IN
"Very polite telephone customer service"
K.O., Devil's Lake, ND
"The consultant at the main desk was especially personable, and extraordinarily knowledgeable about all types of antique, collectible or contemporary china, crystal and flatware. And whenever I call with a particular question or to order by phone, it always feels like I am talking to a friend who loves dishes as much as I do. Thank you for everything you do, and for doing it all so well! Keep up the great job!"
B.L., Marietta, GA
I.B., Lake City, MI
"Love this company"
M.D., Winter Haven, FL
"Every pattern of china I have ever needed to get a replacement for has been available through your company, even extremely hard to find patterns. Most recently we had a full set of China and during use one of the pieces became broken; immediately I knew where to look and had a good feeling I'd be able to locate the piece through you. Within minutes I had located that piece as well as several other pieces that my wife and I were unaware even existed for our set. Needless to say, I have always looked to Replacement, Ltd. for my replacement needs and I will continue to use your great service in the future."
N.N., Orlando, FL
"Excellent site for finding hard to find pieces of china."
J.L., Kitty Hawk, NC
"So glad I found a site with good prices and plenty of Fiestaware."
N.R., Wendell, NC
"A very dangerous place to shop unless kept under proper adult supervision...with someone else holding the cash or credit card!"
T.W., Enid, OK
"Everything we have purchased from you has been excellent! We hope you can find those pasta bowls to complete our Christmas china. Our entire dealings with Replacements, Ltd. has been truly professional and pleasant."
D.W., Lewisburg, TN
"Great web site"
P.D., Marlow, OK
"Lots of good service."
S.M., Myrtle Beach, SC
C.R., Joplin, MO
"I appreciate the availability to search for wanted pieces of dinnerware that may have been broken or expanding a pattern that may be difficult to find in local stores. I, as well as my Mom, have used your service several times."
W.H., Buena Park, CA
"You guys are the best - over many years I have purchased numerous items from you to add to crystal, silver, and china sets that I already own. I even had a sterling silver pitcher repaired. I have always been very happy with your service and everything I have purchased from you!!!"
J.P., Baton Rouge, LA
"Yours is a unique and irreplaceable enterprise."
D.F., Biloxi, MS
E.T., Springfield, IL
"A great service! I've been a follower for years!"
R.P., Waller, TX
J.B., Fairfax, VA
"I've appreciated your care in packing."
J.T., Seattle, WA
"Have used you with good results"
B.M., Franklin Park, IL
"Great site and replacement pieces."
E.P., Huntley, IL
"Very satisfied with my previous order."
J.S., Simpsonville, SC
"I have been very satisfied with your company."
A.L., Manitoba, Canada
"Great service and attitude!!"
R.H., Sandy, UT
"It was thrilling to find you since we have enjoyed our stone wear tremendously over the years and were sure we could not replace the broken items in our collection, luckily we found you !!!"
C.M., Rochester, NY
"I love your service! I am 75 years old, have been an avid dish collector from the age of 16, when my grandmother died, leaving me her collection of Fostoria, Fiesta and Limoges china, along with an abiding love for fine china, particularly Wedgwood, and Sterling silver. In a lifetime of trolling antique stores, Replacements has enabled me to complete many treasured sets."
B.S., Boynton Beach, FL
"Great source of reference!"
S.Y., Perkinsville, VT
"Wonderful reliable site"
L.S., Mundelein, IL
J.G., Seattle, WA
"Have been registered for years and love it!"
More Pages of Letters From Our Customers!