Replacements, Ltd.

(page 181)

Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.

S.D., Lake Forest, CA

"I love your website. I have used it numerous times."

C.M, Tampla, FL

"Looking for more pieces to complete my set if possible. This is a great site!"

J.T., Ft. Lauderdale, FL

"Great website and customer service!"

B.R., Whitesboro, TX

"Best site on the net for all of us who love our tableware!"

J.R., Saint Louis, MO

"This site is awesome! Thank you so much for doing this!"

H.L, Livingston, NJ

"Always love to browse this site as it is very helpful to me."

R.G., North Haven, CT

"This web site is a great find."

D.S., Warrior, AL

"I was very pleased to find your web site."

K.G., Tacoma, WA

"Great site."

S.J., Newport News, VA

"You and your staff are absolutely incredible! I am so excited - my dishes are here and in the dishwasher! This afternoon, having just arrived from a doctor visit and side trip to grocery, the phone rang just as it started to rain and it was my across the street neighbor who asked if we knew that there were three large boxes on the front porch? Of course you can only imagine my delighted surprise to find your shipments already here!!! Everything is in perfect order and I can hardly wait for the dishwasher to finish so I can set the sunporch table with these delightfully whimsical dishes! Thank you so much! You have "made my day"!!!!"

J.H., Roseburg, OR

"I love your site and welcome your mailings."

K.P., Miami, FL

"A big company with a small company feel. That is a good thing! I really enjoy using your site and buying from you. Thanks!"

R.M., North Bellmore, NY

"This is absolutely the best website I have ever used!!"

M.P., Pembroke Pines, FL

"Wow - Really enjoyed that spot on YouTube! Got to "meet" the owner, see the incredible facility, see the people that make it happen. What an inventory."

C.M., Johannesburg, South Africa

"May I take this opportunity to inform you that I received my sauce boat in the Isabella design on Friday the 5th (via very speedy delivery) in tip top condition. I am so impressed and happy with my new piece, thank you again for such a wonderful service."

A.J., University Place, WA

"Thanks for checking on receipt of two similar orders from me. I didn't think the Web order was complete because I didn't include a method of payment. So I called. Your representative offered to complete my order and gave instructions for sending the payment. I appreciate your efficiency in preventing the double order and probable delay it might have caused. Sorry for my error and am pleased that you were so quick to correct it."

C.S., Louisville, KY

"Nice site."

C.F., Boise, ID

"Love your site!"

I.L., West Jefferson, NC

"Your site is great!!!"

R.E., Webber, KS

"WOW!, the package came yesterday and I could not believe how beautiful a cup and saucer would be, considering how old the china has to be. It was wonderful, I am almost now at the point of having the complete set of 12 of my grandmothers china. Just need the creamer and 2 flat soup bowls. Thanks again for such great service. I really appreciate it."

J.W., Queensland, Australia

"I am writing to say a big thank you. The china we ordered has arrived safely in one piece and we are very satisfied with the service that you have provided. It just goes to show how global our enterprise systems have become thanks to the internet and air-transit of goods. Through the internet we were able to match the china that we required, and though we searched in Australia, we found all but four pieces of what we required through your service. Hopefully you will be able to source the four missing pieces also through your service. Kindest regards to all those of you who helped meet our needs, your service exceeded our expectations. Well done!"

J.F., Oveido, FL

"This is a great site. I really like that I can enter an item I need and you will notify if you get any. Thank you."

K.S., Port St. Lucie, FL

"Love your site, very helpful. Thanks!"

L.G, New Bern, NC

"I love this site and recommend it to everyone I know who is searching for a collectible."

W.M., Dallas, TX

"Great site and terrific service."

R.W., Houston, TX

"The salad plate arrived yesterday! Thanks to Replacements' excellent packing, it survived the toss over my 8 ft gate by the postal worker. It landed on a concrete porch. My heart sank when I arrived home and found the box. I was amazed that the plate was in perfect condition! Thank for your great service."

J.C., Lucan, Ontario

"A most welcome web site."

V.M., Orange Beach, AL

"Realy like the website and the image page."

C.F., Fort Myers, FL

"Love your site!!"

E.W., Aliso Viejo, CA

"We love your website&keep up the great work!"

C.L., Phillipsburg, NJ

"I love this site and if I'm ever down that way I will be sure to drop in."

R.H., Jacksonville, FL

"You have a great web site!!!"

G.C., Nashua, NH

"Your website is great."

G.F., Jackson, KY

"I was able to complete my mom's china pattern and I absolutely love this site."

S.G., Quebec, Canada

"I had to drop you an email to let you know how much I enjoy your newsletters and notifications. The professionalism and courtesy of your emails are by far the best that I have seen. I am so envious of your employees - Replacements sounds like a simply wonderful place to work. I especially enjoy the Featured Pet. I am often moved to tears when reading the accompanying article. In today's cut-throat world, it is heart-warming to see that a company really cares about its employees and vice-versa - not to mention all the animal children that have such happy homes."

D.M, Inverness, Scotland U.K.

"Great to find this site. Hope you can help with a replacement item."

B.H., Lithia, FL

"Love your website! Has helped me replace lots of things!"

R.C., Sydney, Australia

"Thank you very much for organizing the delivery of my china. It arrived today absolutely in perfect order."

C. B., University Park, FL

"I was so excited to find your website!!"

L.A., Fort Myers, FL

"I am a customer and wanted to thank you for the kind service that you provided to me by sending the cheese foot hardware to replace the gold one. This one is beautiful with my other pieces. It is a pleasure to do business with you."

More Pages of Letters From Our Customers!

 1  2  3  4  5  6  7  8  9  10  11  12  13  14  15 
 16  17  18  19  20  21  22  23  24  25  26  27  28  29  30 
 31  32  33  34  35  36  37  38  39  40  41  42  43  44  45 
 46  47  48  49  50  51  52  53  54  55  56  57  58  59  60 
 61  62  63  64  65  66  67  68  69  70  71  72  73  74  75 
 76  77  78  79  80  81  82  83  84  85  86  87  88  89  90 
 91  92  93  94  95  96  97  98  99  100  101  102  103  104  105 
 106  107  108  109  110  111  112  113  114  115  116  117  118  119  120 
 121  122  123  124  125  126  127  128  129  130  131  132  133  134  135 
 136  137  138  139  140  141  142  143  144  145  146  147  148  149  150 
 151  152  153  154  155  156  157  158  159  160  161  162  163  164  165 
 166  167  168  169  170  171  172  173  174  175  176  177  178  179  180 
 181  182  183  184  185  186  187  188  189  190  191  192  193  194  195 
 196  197  198  199  200  201  202  203  204  205  206  207  208  209  210 
 211  212  213  214  215  216