Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
S.D., Worchestershire, United Kingdom
"Just to let you know that my order arrived safely without any mishaps, thanks to your excellent packing. I am very happy with my purchase. Best wishes."
B.P., Clinton Township, MI
"I received the glasses yesterday, all in great shape. Wrapped very well. Thank you very much."
P.W., Ridgefield, CT
A.G., Dunnellon, FL
"So glad that I found this site. I couldn't find any information on our new acquistion of this fine china. Thank you."
C.W., Dunbar, WV
"I love this site and can never get enough! If I ever complete my service for 8, I want to add to have service for 12! Then I will start to purchase the extras, like the handled server, etc. Thanks for offering such wonderful products!"
G.S., Chatsworth, CA
"My order came to day – in quick time and excellent shape. My compliments to you and your company. Also my compliments to whoever designed the packing. Bravo all around."
P.S., West Sand Lake, NY
"Love your company and site."
S.M., Saskatchewan, Canada
"Just to let you know that I have received my replacement pieces and they all arrived in great condition. Thanks a million."
C.P., Devon, United Kingdom
"Many thanks for the last order, which we received. Thank you for the excellent service. Your Packing Was Super!"
M.F., Bishop's Bridge, Australia
"Absolutely marvelous site. I always find a missing piece. Thank you for your continued professionalism and customer service."
L.H., Pekin, IL
R.B., Manassas, VA
M.D. Lafayette, LA
"I love browsing your site! I have found my mother's hard to find crystal pattern and already have bought a few stems."
R.K., Victoria, Australia
"The goods arrived yesterday in perfect order and I thank you for fast and efficient service."
L.G., Belmont, CA
J.R., Springfield, OR
"Love This Site!"
C.L., Marietta, GA
"Thank goodness for your site. You're website is a blessing to those of us who have had patterns for several years and cannot find the same pattern in the store originally bought from. Thank you for being there."
C.C., Torrance, CA
"Thank you for your efficiency. I am really glad to have found your company."
C.A., Ontario, Canada
"Wonderful site and fantastic service!"
A.S., White Cloud, MI
"Great site & easy to find what I wanted"
T.R., Smithtown, NY
"I just received my replacement pieces and I must remark on how pleased I was with the whole experience! My pieces were shipped in absolutely ingenious packaging that kept them safe and secure, so they arrived in perfect condition. The flat shipping rate can't be beat, and it arrived in a very timely manner! Your operation is very professional and well-stocked. I will be using your services again! Thank you so much!"
D.U., Glenolden, PA
"I like doing business with you and have told several friends about your site."
S.H., Loveland, OH
"This is a unique and helpful website."
L.B., Jackson, MS
"Wonderful site. I will now be able to complete my set to pass it on to my daughter."
J.L., Fort Smith, AR
"Love your site. I have used it in the past."
J.H., Marshfield, MA
"Still collecting after all these years! Your site is great!"
S.M., Ontario, Canada
" I just wanted to tell you, that though I haven't completed any purchases with you, I have spread the word about you for people who are looking for replacement pieces for their patterns. One fellow, up in Northern Ontario, finally found some serving pieces for his mothers old set that she wanted, even though she was unable to make fancy dinners anymore. But, she was delighted, and that is all that matters. I thoroughly enjoy receiving your emails and, when I finally quit paying for 2 mortgages on a single income (long story about dishonest people) I will purchase a vase that I look at every time I am on your site. And, each time I receive your email, I choose another section to read and find new things. Thank you for your emails and updates."
M.P., Antioch, CA
"Love your website!! It's beautiful."
M.K., Palo Alto, CA
"Great site. My mother told me about your company over 30 years ago. I have been using it ever since to fill in my grandmother's china and silver settings. It is always great fun to see your new additions."
C.S., Nutley, NJ
C.H., Colorado Springs, CO
"Enjoy your site - very helpful. I have been able to find missing pieces to dish sets and silverware sets, so easily through your site. I have also told others of how easy it is to do searches and the information is very helpful. thank you for providing these services."
L.G., Chevy Chase, MD
"I just wanted to let you know how delighted I am with your service! I ordered online on April 2 and received the beautiful glass plates on the morning of April 8 -- very carefully packaged, and in perfect condition. I also appreciated your email confirmations along the way. This has been a great experience. I'm sure I will be back soon, and will highly recommend your services to others!"
"Thank you and I have received the ordered products in pristine condition."
C.T., Dallas, TX
"Received my order today - they all look very nice. Thank you very much."
C.E., Lorton, VA
"This was a great web site"
E.M., Webster, NY
"Thank you. Everything arrived in perfect shape yesterday."
C.B., North Charleston, SC
"I received my order in perfect condition. I had this pattern for over 40 years and only had service for 8. I got them through a promotion from my bank in the 1960's (a place setting for every deposit in the savings account) and never thought I would find additional pieces. My children are now grown and have children and have fond memories of Sunday and holiday dinners using these dishes, so it was a special find for me to be able to add another 4 additions to the china. Now hopefully my grandchildren will have the same memories. It arrived very well packed and in perfect condition. We will be using them for Easter dinner. I would recommend your business to anyone searching for replacements. I have already told several people about your site. Again, many thanks to you."
A.B., Lockport, NY
"What a wonderful service that you provide!!!! Just received the update of all my patterns. Only problem is that I just don't know which pattern to start replacing or adding to first!!!!! Thank you so much!"
S.B., Venice, Italy
"I'm very happy to say that my sugar bowl arrived yesterday. It is wonderful! Thanks for your politeness."
K.Q., Ontario, Canada
"Thank you for your excellent service - the shipping worked just fine - the bowls were packed wonderfully and arrived in perfect condition. I am thrilled. Many thanks"
More Pages of Letters From Our Customers!