Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
C.H., Gainesville, FL
"Love this site!"
C.B., Midlothian, VA
"I received my order today and it is wonderful! Thank you for your careful packaging."
A.D., San Francisco, CA
"I got my Replacements order last week and just wanted to comment on a few things: 1) Loved the packaging! Talk about secure. It was really impressive and environmentally sensitive - not too much bubble wrap 2) Loved the ease of ordering and quickness of delivery 3) Impressed with customer service overall. I think you've got a great service – I've used it for my stemware as well as china and am a huge fan. It's a great business – one of those "why didn't I think of that" businesses."
Y.T., Cheyenne, WY
"Glad to have found your website"
R.F., North Augusta, GA
"My brilliant assistant knew of your website"
M.K., Sellersburg, IN
"GREAT SITE! Not only do you have a great website but also an excellent packing and shipping department. I received one of my orders today and it was beautifully packaged ... obviously done by folks who take pride in their work. Please tell them it was noticed and appreciated. Nice job!"
"Thank you for a complete, functional, and informative site. I was happy with the plethora of information, and the ease of use as well. I had no idea the number of "all too similar" pattern types that are available in my brand, let alone the sheer numbers of other manufacturers with virtually identical, (but different nonetheless), patterns. To create an easy to navigate site with such a vast diversity of product is an accomplishment which does disserve merit and appreciation."
D.S., Chesterland, OH
"I believe I am on your mailing list and love your site."
N.B., Homestead, FL
"Great service and what fun to search!"
D.A., West Babylon, NY
"Best site for replacements, easy to use and find info."
B.H., Orange, CA
"Hello! I just want to say thank you for being in business. I really didn't think I was going to be able to find replacements for the pieces that were carelessly lost but I decided to try anyway and there you were! Your site is so easy to use that I found and ordered my replacements very quickly. I'm looking forward to receiving them."
M.C., East Stroudsburg, PA
"Thank you soooo much for the e-mail and the picture of the Pebble Beach - Yellow Glass (Lemon Twist) by Fostoria. Yes, it is the glass I'm looking for. I just called your company and ordered the last six glasses you have left. I am thrilled!!!! Thank you so much for your swift attention, so I could place my order before the end of the day today.I really appreciated your help. Have a really great weekend."
L.R., Shreveport, LA
"Loved your site for many years."
K.N., Fircrest, WA
J.H., Winder, GA
"Great site. I have used it to complete two sets of dishes for my daughters. Now I am on a quest for myself!"
J.J., Peebles, Scotland
"Wonderful site, Hope I'm Successful"
N.S., Cincinnati, OH
"You have a beautiful site"
M.P., Fort Polk, LA
"I do appreciate your site, it is very easy to navigate, and it has a plethora of information. Not only do I use your site to look for additions to my Mikasa Coffee set, I am exploring your site to find exactly what I want for a full China set. By going through your site, I do not have to deal with high pressure sales persons, and you have many more selections to look through, than any china or antique store could offer me. "
B.C., Houston, TX
"I am very excited to find your web site. additionally, I would like to add that your web site allowed me to find a precious replacement of china that is close to 100 years old. The replacement I found is to my grandmother's china. Thank you so much for your collection and service. It is priceless."
J.M., Brooklyn Park, MN
"This is a wonderful site. I've used it to complete patterns when I could not find pieces anywhere else. Items are mailed promptly when ordered and are very carefully packed"
L.R., San Francisco, CA
"Great site! Thanks for doing this."
R.S., San Francisco, CA
"The pattern I ordered arrived quickly and safely. Special thanks to your associatewho listened carefully and was very helpful in guiding me through the process. I hope to do more business with you in the future."
M.M., Victoria, Australia
"A most comprehensive, easy to use site."
V.C., Ontario, Canada
"this is a great website! I hope you can find this piece because it is for a friend whose plate I chipped. oops... :-)"
M.K., Carlsbad, CA
"Your site is much improved!"
L.W., Victoria, Australia
"The order was received recently in Australia in good order & condition. I am delighted.....thank you very much."
J.D., Eagle, WI
"What a great site! I tried e-bay and other internet searches a few years ago and couldn't find anything. I tried this on a whim. Yeah!!"
M.R., Pleasanton, TX
M.K., Istanbul, Turkey
"I would like to inform you that the glasses have arrived today in perfect condition. Please extend to your staff my sincere thanks for the excellent and prompt service. It is not easy to deliver these half way around the world so fast and in such excellent condition.Thank you again."
J.D., Bracken Ridge, Australia
D.J., Anaheim, CA
"Love your website. Thanks."
D.B., Prattville, AL
"This is an awesome website."
E.S., Saratoga, CA
"Love your site"
S.B., Yorkville, IL
"Just happy I found this sight"
K.C., Appling, GA
B.S., Churchville, NY
"I love how up to date your web site is and all the new features it has now."
P.D., Virginia Beach, VA
"Love your website"
K.S., Summerville, SC
"I love your showroom and website."
J.S., Buffalo, WY
"I love your site!"
J.G., Baton Rouge, LA
"I have fallen 'In Love' with your website! I had been looking for an Oneida pattern (Gay Adventurer) from the '50's and I found it on your site!!"
More Pages of Letters From Our Customers!