Our top priority is to provide our customers with the highest level of service available anywhere! The following is
a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
K.S., Los Angeles, CA
"You provide a very useful service. Both my silverware pattern and my stainless are discontinued. The silver is "Chapel Bells" and my grandmother bought it in the 1940's. I am so happy that I can continue this set that I inherited. My stainless is Dansk's "Thistle" and I am forever losing teaspoons, so I would have a pretty sorry table setting without Replacements, Ltd."
K.Z., Avila Beach, CA
"I do love your company! You have what I need, or find it, and you do so with efficiency and alacrity. Thanks!"
F.B., Cordova, TN
"Like the site, made a call, most helpful info, thanks!"
J.L., Baltimore, MD
"Love your site"
K.A., Eatontown, NJ
"You are a fantastic company! Thanks for being in business!!"
M.M., Los Altos, CA
"You guys are great, thank you!"
E.B., Spring, TX
"I'm happy to find this site."
S.R., Gallipolis, OH
"We are previous customers and appreciate your services. Thank you."
C.G., San Antonio, TX
"I ordered a replacement piece last month and your service was spot on and perfect! A very special piece as it was part of a china set my late mother had given me 24 years ago. Thank you!"
D.T., Las Vegas, NV
"I have ordered from you before, very nice website, and customer service is nice and helpful!"
C.A., Aurora, IL
M.H., Wauwatosa, WI
"We only wish we could visit more often."
D.S., York, PA
"Love your site"
B.R., Austin, TX
"I have numerous patterns from my wedding days, and can always find that misplaced or missing addition to my special occasion or everyday patterns, a truly great resource."
K.A., Austin, TX
"We are thrilled to have found your website. We were able to replace a treasured piece of stemware that had been broken. The piece was a gift from my son and was very special to me. We are extremely hopeful you will find the dinnerware we are so eager to purchase. Thank you very much for your fine service. We greatly appreciate having a "go-to" place for this kind of need."
J.B., Bay Springs, MS
"Have ordered china and love your service."
B.L., Mobile, AL
"Great!! I have previously ordered and have received everything in prime condition. Very, very happy!!"
S.C., Inglewood, CA
"Great site for locating your favorites."
S.R., Bakersfield, CA
"Your website rocks!!!!!"
P.L., Center Moriches, NY
"This is a great service. Thank you."
S.G., Bellingham, WA
"Thank you for this great service."
A.B., Augusta, GA
L.D., Burlington, WI
"I think you run a great business. Very friendly and professional. I have referred many people to your site."
S.W., Tuscaloosa, AL
"I have shopped with you many times and have been very satisfied, so here I am again."
M.A., Raleigh, NC
"You have been great in the past and I hope you'll be there again when I need you."
R.W., Columbus, MT
"We have ordered from you before and had a wonderful experience!"
F.P., Brooklyn, NY
"I'm so happy to find you guys!"
J.H., Middleburg, FL
"I love your website!"
C.K., Lummi Island, WA
"This is the go-to place for replacement or additional purposes. The best."
M.B., Pembroke Parish, Bermuda
"This is a great site. I have ordered from you before."
P.O., Aumsville, OR
D.M., Fort White, FL
"Great company to work with."
S.H., Charlotte, NC
"Love your website. Seems like you have everything."
J.B., Kennebunk, ME
"Did business with you before and was very happy."
J.M., Pensacola, FL
"Very good business"
D.G., Pittsburgh, PA
"Pleased that ordering and finding what I need is a great experience."
G.L., Topeka, KS
"We have bought Replacements through you. Excellent service."
J.E., Artois, CA
"Appreciate your service"
E.R., Madison, WI
"It was helpful to know when I break a dish that a store does not carry anymore I can go to your website to find it."
M.F., Nantucket, MA
"After years of seeing your adds in the back of magazines I happened by your facility in North Carolina while on a business trip. My coworkers and I stopped in and our mouths dropped open upon entering the grounds of your fabulous and efficient establishment. After we took a breath we realized we were in China Heaven. And your sales staff were like angels. They efficiently located pieces of my long discontinued wedding pattern and in minutes my pieces where at the desk for inspection. Don't know how you do it but you are amazing. I rave to all who have china, silver and other lost or broken items. Thank you for being so efficient."
More Pages of Letters From Our Customers!