Our top priority is to provide our customers with the highest level of service available anywhere! The following is a small sample of the thousands of "thank you" letters we receive regularly regarding our products and services.
W.S., British Columbia, Canada
"The service is exceptional on the occasions I have used Replacements.com. Everything I have ever ordered from you has been received in tiptop condition and really very quickly too. I love dealing with such an efficient and helpful company - thank you once again."
M.N., Glenshaw, PA
"Looking forward to receiving my first purchase. You have an awesome inventory!"
N.W., Brooklyn, CT
"We love your service"
T.E., Chesapeake, VA
"Very good deal and fast service."
D.F., Union City, GA
"You guys are great!"
V.H., Westminster, CA
"I have been very happy with all the orders I have received."
E.O., Williamsport, OH
"Thank you for identifying my pattern for me. This was a wonderful service."
R.W., Eastham, MA
"Have been purchasing from you for over 25 years and have always been pleased. Thanks for your service!"
M.S., Wilmington, DE
"Great site, I have used before to find pieces"
D.S., Browns Valley, MN
"Have used your company before and been very satisfied."
K.B., Thornton, CO
"Love your stuff"
J.M., Columbus, WI
"Your company is the go-to company when looking for replacements. You had crystal replacements for my mother's 1940s era pattern, so I was able to get a complete set without flaws. A large nation-wide retailer recently suggested that I check with you about a current china pattern because a piece was discontinued. I am hopeful that you will have it."
S.N., Eden Prairie, MN
"I was amazed at the speed at which you got back with me regarding my crystal pattern. Thank you very much!! I look forward to finally completing my set."
L.B., Oklahoma City, CA
"I love your site!"
T.A., New York, NY
"You have a great site."
E.S., New Canaan, CT
"Your company has been very helpful with other patterns that I have had to replace."
J.C., Galeton, PA
"Friend had received good results in finding a pattern many years ago, and I have too. You do good!!"
B.B., Hartford, WI
"I absolutely love Replacements. They have helped me find some items that I thought were irreplaceable. The help is always so friendly and willing to help me find what I am looking for. The show room is fantastic, and a must for any dinnerware collector."
G.S., Charleston, SC
"Been in your store. Great place."
M.S., Sylvania, OH
"This is a great service you provide"
G.D., Glenbrook, Australia
"Very helpful and user friendly site"
M.G., Fountain Inn, SC
"I have been shopping your store for years. Thanks for providing this service!"
T.M., Los Angeles, CA
"I love your store. You have found almost all the pieces to my china set. Only a few pieces left. Keep up the good work."
S.B., Ontario, Canada
"Very pretty products!"
J.R., Rocky Mount, NC
"It has been a wonderful experience shopping with Replacements.com. Am so thankful for your unique store that fills a very necessary niche. Have been able to add to my discontinued china, my daughter's new wedding china, my mother's china and my daughter in law's inherited china. I don't know of any other company in existence that does this but Replacements.com. My good fortune to find your advertisement in my Country Living Magazine years ago!"
L.B., San Carlos, CA
"So happy for your company!!!! Where else can one go to find your old discontinued china, crystal, whatever?? It is a godsend to have a company like this."
M.K., Brookline, MA
"Good site and easy to use"
K.B., Shirley, NY
"You have the best replacement listings on the web and your site is the easiest to navigate. This site is straight forward, organized, and very neat. There is no confusing trivia to wade through, or as my husband says, 'The facts, Ma'aam, just the facts!' I enjoy searching the patterns for items in stock and also identifying patterns I own that were a mystery to me. I wish you many years of success."
M.H., Dallas, TX
"I've had wonderful luck collecting an American crystal that is no longer being made. Thank you for your services!"
K.N., Georgetown, TX
"My replacement dish for our "good" china came yesterday. It was packaged so well and came in perfect condition. I am also registered for three other china patterns and am delighted to know that if and when I need to replace a broken or chipped piece, Replacements will be there for me! Thank you again for this service!"
M.S., Mullica Hill, NJ
"Replacements has always had a wide selection of items of interest to me, and were always exceptional in the service when I was attempting to find a certain object. The prices were fair and often below the real market places of the big urban centers. They have outstanding sales people who respect the caller. find the object(s) and help in the placement of the order. On top of this they pack the object well. I never have had anything that broke in the shipping. They show you how to return things with ease. I never have had to send anything back. GREAT WORK because REPLACEMENTS is a GREAT ENTERPRISE."
S.S., Escondido, CA
"Your site continues to be my go to place to get information on collectibles, china and flatware! It is fairly easy to "Navigate" too. I have been very happy with any purchases. I would happily share this with anyone!"
P.B., San Diego, CA
"Love your site!"
N.R., Show Low, AZ
"I was impressed by the packing of my order from you. I thank you for that. All pieces came through safely."
R.C., New Albany, MS
"I was able to complete my discontinued dinnerware through your business and chose to buy other items as well."
L.C., Champaign, IL
"Your company does a fantastic job of notifying me of the pieces for sale."
J.H., Hilton Head, SC
"Glad you exist!"
D.M., Charlotte, NC
"You are a great resource with first-rate customer service. Bravo!"
P.D., Port St. Lucie, FL
"My then-83 year old mother flew from CT to FL. We then traveled by car to Beckley, WV to spend Christmas with our grand and great-grandchildren. My mother's only request was to visit Replacements. When the GPS failed, we spent the night in Asheboro and tried again with much success the next day. All in all, it was a wonderful experience! We may be repeating the trip this year (she is now 85) and will definitely put Replacements in NC on our itinerary!!! Mom and I have used you will utter success & satisfaction. You really are THE BEST!!!!!!!"
J.C., Sequim, WA
"Keep up the good work"
More Pages of Letters From Our Customers!