Replacements, Ltd. 1-800-replace (1-800-737-5223)
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Replacements, Ltd.
China Pattern Identification Instructions

China | Crystal | Silver

Yes, we can help you identify your china, crystal, and silver patterns! To ensure the safety of your pieces, and to ensure the fastest processing of your ID request, please send only images (no actual pieces please!) of the pattern(s) you would like identified. Where possible, the best pieces to image for identification purposes are the dinner plate (front and back) in china, the stemmed water goblet in crystal, and the fork (front and back) in silver. Please include any backstamp information as well (per the diagram). If you do not have the piece type indicated, you can use another piece, but please clearly indicate to us the piece you used.

Preparing an image for identification submission is easy! For china, you can image the front and back of the piece by making a standard black & white photocopy (it's easy, just photocopy both sides!), a high-quality photograph (standard or digital), a digital scan, or a hand-drawn sketch. (To help us help you as quickly as possible, do not copy the saucer unless it is the only piece you have.) Indicate whether the plate is "rim" or "coupe" shape (see diagram). Include any notations about colors, markings, and any trim on the edge of the plate. Photographs are also acceptable if they are of high quality. If there are markings on the back of the plate, make sure they are legible in the photocopy or photograph; if not, please draw a rough sketch and include any writing or numbers that appear on the back. If known, please indicate the approximate age.

Complete the steps above and mail (or e-mail!) the materials with your name, address and telephone number to:

Replacements, Ltd.
Research Department
PO Box 26029
Greensboro, NC 27420

If you prefer, you may e-mail the above information along with an attached picture of your pattern (front and back) in .jpg format directly to (please include your e-mail address, name and mailing address) or FAX the information to 1-336-697-3100 (please include your FAX number, name and mailing address).

If your pattern can be identified, we will automatically put your name in our records for that pattern. We will also send you a complete listing of the available pieces in your pattern along with their prices. If your pattern cannot be identified, we will notify you by mail. Please allow our staff two to three weeks to answer your request.

One way Replacements is able to locate hard-to-find patterns is by publishing books illustrating patterns for our suppliers, antique dealers, etc., to find for us. If we want to include your pattern in one of our books, we may need to ask for a professional quality photograph at a later date.

We look forward to the opportunity of serving you in the future!

Identification, Image Usage and Licensing

Replacements, Ltd. gladly makes available to customers and suppliers a service by which product may be identified, free of charge. Additionally, Replacements, Ltd. will evaluate, free of charge, product it is offered for sale. In either case, individuals who so request these services agree to the following terms and conditions related to pictorial images:

We reserve the right, at our sole discretion, to photograph or otherwise produce a pictorial image of any item brought to Replacements, Ltd. for identification, inspection or possible sale. In such case, the owner of such piece shall not receive remuneration from, nor shall bear any cost associated with, such image production. Replacements, Ltd. shall own all right, title and interest in any such images it produces.

With regard to any pictorial images--of any type or description, including without limitation photographs, drawings and/or digital images--provided to Replacements, Ltd. for identification, the owner grants to Replacements solely a non-exclusive, worldwide, paid-up, royalty-free license to reproduce, prepare derivative works, distribute copies, and/or publicly display the image(s).

China | Crystal | Silver

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