Replacements, Ltd. 1-800-replace (1-800-737-5223)
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Replacements, Ltd.
Crystal Pattern Identification Instructions

China | Crystal | Silver

Yes, we can help you identify your china, crystal, and silver patterns! To ensure the safety of your pieces, and to ensure the fastest processing of your ID request, please send only images (no actual pieces please!) of the pattern(s) you would like identified. Where possible, the best pieces to image for identification purposes are the dinner plate (front and back) in china, the stemmed water goblet in crystal, and the fork (front and back) in silver. Please include any backstamp information as well (per the diagram). If you do not have the piece type indicated, you can use another piece, but please clearly indicate to us the piece you used.

Preparing an image for identification submission is easy! For crystal pieces with cuttings or etchings, take a piece of lightweight paper (such as tissue paper used for wrapping gifts) and wrap around the bowl of a water goblet. Using the side of a soft leaded pencil, make a rubbing of the design on the paper. Indicate on the paper with an arrow which side is the top, and as best you can, sketch the shape of the bowl and stem. A good photograph is also fine to show the shape. If known, please indicate the approximate age.

For crystal pieces with no cutting or etchings, simply sketch the shape of the water goblet (both stem and bowl). A high-quality photograph (standard or digital) or a digital scan, is also acceptable. The sketch or photograph should be from the view as if looking at the piece from the side. Also note if there are any manufacturer markings on the base of the goblet. If available, please indicate the approximate age.

Complete the steps above and mail (or e-mail!) the materials with your name, address and telephone number to:

Replacements, Ltd.
Research Department
PO Box 26029
Greensboro, NC 27420

If you prefer, you may e-mail the above information along with an attached picture of your pattern (front and back) in .jpg format directly to (please include your e-mail address, name and mailing address) or FAX the information to 1-336-697-3100 (please include your FAX number, name and mailing address).


Identification, Image Usage and Licensing

Replacements, Ltd. gladly makes available to customers and suppliers a service by which product may be identified, free of charge. Additionally, Replacements, Ltd. will evaluate, free of charge, product it is offered for sale. In either case, individuals who so request these services agree to the following terms and conditions related to pictorial images:

We reserve the right, at our sole discretion, to photograph or otherwise produce a pictorial image of any item brought to Replacements, Ltd. for identification, inspection or possible sale. In such case, the owner of such piece shall not receive remuneration from, nor shall bear any cost associated with, such image production. Replacements, Ltd. shall own all right, title and interest in any such images it produces.

With regard to any pictorial images--of any type or description, including without limitation photographs, drawings and/or digital images--provided to Replacements, Ltd. for identification, the owner grants to Replacements solely a non-exclusive, worldwide, paid-up, royalty-free license to reproduce, prepare derivative works, distribute copies, and/or publicly display the image(s).

China | Crystal | Silver

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