Shipping & Handling

Shipping & Delivery Update

Due to ongoing carrier and mail delays, it's possible your order will take up to 12 business days to arrive (two days longer than our normal shipping window of 7-10 business days). While these shipping delays are beyond our control, we remain committed to providing the best possible service for our customers.

At checkout, we’ll provide you an estimated delivery date for your order based on your shipping method. Any delays or changes to your order timing will be communicated via email. You'll also be able to track your delivery using the shipping email we'll send once your order has left our fulfillment center. We appreciate your continued patience and understanding.

Unless advised otherwise, we will ship in the most efficient manner. Our U.S. customers typically receive their orders within 7-12 business days from purchase, unless expedited shipping is requested. Our shipping & handling rates apply to merchandise purchases only. Gift Card, Rewards Program, and other non-merchandise purchases do not apply toward merchandise totals below. Merchandise totals below are effective after any merchandise discounts have been applied and do not include taxes or other charges. For Canada and other international shipping, see the bottom of this page.

Thanksgiving Day Shipping Cutoffs

  • Thanksgiving Day – Thursday, November 26, 2020.
  • Shipping cutoff days and times are for U.S. Shipping & Handling only (see definitions below).
  • Delivery dates may be modified depending on carrier volume or other circumstances beyond our control.
Shipping Type Order By To Be Delivered By
Standard Wednesday, November 18, 2020 Wednesday, November 25, 2020
Express Thursday, November 19, 2020 - by 7pm (ET) Wednesday, November 25, 2020
Priority Tuesday, November 24, 2020 - by 2:30pm (ET) Wednesday, November 25, 2020

Christmas Day Shipping Cutoffs

  • Christmas Day – Friday, December 25, 2020.
  • Shipping cutoff days and times are for U.S. Shipping & Handling only (see definitions below).
  • Delivery dates may be modified depending on carrier volume or other circumstances beyond our control.
Shipping Type Order By To Be Delivered By
Standard Sunday, December 13, 2020 Thursday, December 24, 2020
Express Friday, December 18, 2020 - by 7pm (ET) Thursday, December 24, 2020
Priority Wednesday, December 23, 2020 - by 2:30pm (ET) Thursday, December 24, 2020

U.S. Shipping & Handling

  • Standard shipping includes Alaska, Hawaii, Guam, Puerto Rico, and US Virgin Islands.
  • Express & Priority shipping is not available for PO Box, APO or FPO shipping addresses.
  • Express shipping is not available to Alaska, Hawaii, Guam, Puerto Rico, or U.S. Virgin Islands.
Expedited Shipping
Merchandise Total Standard Shipping Rates*7-12 business days Express Shipping Rates*3-5 business days if ordered by 7pm (ET) Priority Shipping Rates*End of next business day if ordered by 2:30pm (ET)
Up to $74.99 $8.99 $28.99 $38.99
$75.00 - $98.99 $11.99 $31.99 $41.99
$99.00 - $149.00 Free $31.99 $41.99
$150.00 - $299.99 Free $35.99 $45.99
$300 + Free $39.99 $49.99

Additional shipping notes

  • Due to high demand, standard shipping delivery for silver "hand-crafted" pieces is 10-14 business days.
  • A signature is required at the time your package is delivered when (1) your tableware or collectibles order value is greater than $2,999, or (2) your estate jewelry or watch(es) order value is greater than $299.
  • Additional shipping charges will apply to oversized merchandise or large volume orders; we will provide you a shipping quote for approval prior to fulfillment. Multiple orders will be combined.
Click here to learn more about our Shipping & Handling.

U.S. Expedited Shipping Details

  • Express & Priority shipping is not available for PO Box, APO or FPO shipping addresses.
  • Express shipping is not available to Alaska, Hawaii, Guam, Puerto Rico, or U.S. Virgin Islands.
Express Shipping Priority Shipping
Order placed today before 7pm (ET) Order placed today before 2:30pm (ET)
Ships next business day Ships same business day (Mon-Fri); next business day (Sat-Sun)
Delivered 3 business days AFTER shipping Delivered 1 business day AFTER shipping

Canadian Shipping & Handling

  • We cannot ship to PO Boxes in Canada. Rates for Canadian orders include brokerage charges, taxes, and duties.
  • Additional shipping charges will apply to oversized merchandise or large volume orders; we will provide you a shipping quote for approval prior to fulfillment. Multiple orders will be combined.
  • Delivery days from the ship date depend on customs clearance; as a result, we are unable to guarantee delivery times for Canadian Standard, Canadian Air Economy or Canadian Priority orders.
Click here to learn more about our Shipping & Handling.
Merchandise Total Canadian Standard Rates10-14 business days Canadian Air Economy5-7 business days Canadian Priority1-3 business days
Up to $99.99 $39.98 $69.98 Contact Us for Rate*
$100.00 - $249.99 $49.98 $79.98 Contact Us for Rate*
$250.00 + $59.98 $89.98 Contact Us for Rate*

Other International Shipping & Handling

The following chart shows the standard shipping rates for international orders (other than those to Canada).

  • We cannot ship to PO Boxes.
  • Additional shipping charges will apply to oversized merchandise or large volume orders; we will provide you a shipping quote for approval prior to fulfillment. Multiple orders will be combined.
  • Shipping and handling charges include international brokerage charges; however, our charges for international orders do not include taxes, duties, advancements or other fees. These taxes and fees are the sole responsibility of the recipient.
  • Delivery times may vary depending on carrier and destination country. Various carriers and/or destination countries prohibit or limit international shipping; in such cases, orders cannot be placed or fulfilled.

International Orders

  • Regular Rate - The standard rate for all orders unless they exclusively consist of flatware and/or estate jewelry (for such orders, see the Flatware Rate). For orders that include both tableware and flatware and/or estate jewelry, the # of flatware and/or estate jewelry pieces are not counted when determining the Regular Rate.
  • Flatware Rate - A discounted rate available for orders exclusively consisting of flatware and/or estate jewelry
# of Pieces Regular Rate Flatware Rate
1-2 $49.96 $29.96
3 $59.96 $29.96
4 $69.96 $39.96
5 $79.96 $39.96
6 $99.96 $39.96
7 $109.96 $49.96
8 $119.96 $49.96
9 $129.96 $49.96
10 $139.96 $49.96
11+ Contact Us Contact Us

For international shipping rates on 11 or more pieces,
please contact us: