Replacements, Ltd. China, Crystal & Silver - Old & New -1-800-replace (1-800-737-5223) 9:00 am - 10:00 pm ET, 7 days!
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Replacements, Ltd.
Online Tour (page 21) - Service Center

Our number one goal at Replacements is to provide the best in service to our steadily growing family of customers. Friendly, fast, and accurate service to everyone who contacts us is our top priority. Our Service Center is a key component in meeting this goal. The Service Center is home to areas including Telephone Sales, Customer Service, Internet Services, and our very important Research Department.

Service Center

In this area, we serve customers who are contacting us via telephone, e-mail, our web site registration form, FAX, and US Mail. If you would like friendly, fast, and free information about your china, crystal, silver, or collectible pieces or patterns, please call our toll-free number 1-800-REPLACE (1-800-737-5223) 8am - 10pm ET, 7 days! You can also e-mail us at or register via our web site.

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