In June 1998, we launched our web site at www.replacements.com. During that first month, we received 1,991 visits to our web site. As a reference, our site now averages 3.2 million visits each month, and set a record of 4.5 million customer visits during December 2011!! To provide friendly, speedy service to customers who elect to interact with us via the web, we have steadily grown our Internet Services department to meet demand and the increased activity on our web site.
Our Internet Services employees help process, on average, 1,500 daily web site pattern registrations (fast, free listings to you for your china, crystal, silver, or collectible patterns), 325 customer e-mails sent to us, more than 800 replies to our e-mail inventory updates and newsletters, and an increasing number of orders placed via the order form in our web site. Since you are reading this, you already know about our site, so thanks for visiting! Consider bookmarking our site as a one-stop resource for your dinnerware and dinnerware service needs!