What Our Customers Are Saying

"I’ve never been disappointed with any of my purchases. Great Job 👍🏾 Replacements!"

"Your organization is great for helping maintain memories of our lives."

"I appreciate how you always put your clientele first. It is such a pleasure to conduct business with your company and all of your employees."

"Your customer service is outstanding and your product selection is comprehensive. I really appreciate working with you!"

"You have a great business. Love the selection and the attention to detail for shipping. Very fast shipping, even to Canada."

"Great company. I don't know what I'd do without. Packaging is eco friendly, too."

"I've been doing business with you guys for years - and have never had a bad experience – thanks!"

"Ordering is easy and anytime I have had to call I get a person who is so nice, helpful and friendly."

"Great service, easy to locate desired item, simple order process, timely receipt of order, items received undamaged!! Thanks!!"

"I love working with you. All Items are just as described and shipped beautifully."

"Customer service is out of this world. Polite, friendly, and enjoyed interacting with the customer, me."

"Your packaging is flawless. You are a model for other providers for fragile merchandise shipping! Thank you!"

"You all are AWESOME!!!!!! Sooooo helpful and friendly. Will definitely be ordering in the future. Best service ever. Thank You!!"

"You guys are amazing! I love the access to such a wide inventory and being able to request notification. Your shipping is prompt and well packed. Thank you!!"

"So happy to have found a way to replace my silver - a collection that was started over 50 years ago. Thanks!"

"Very efficient service. I am thrilled to be able to replace glasses from my mum’s set. They are perfect. Thank you."

"This is not the first time I have shopped with you and am always pleased with the experience.  Order arrived in record time.  I have recommended you to others."

"Nice job! I always enjoy placing orders with you!"

"I have always received the highest level of service for items that no other company offers."

"Amazingly easy to replace missing and broken dishes from my grandmother's china. So precious."

"Thank you for having what I needed and getting it out quickly. My silverware set is back to being full. I loved that you looked at my picture and helped me with what I needed. I'm so glad you're out there!!"

"Shipping and packaging is great! Thank you for using biodegradable packing peanuts."

"Excellent service, fantastic packing and very timely. Top all that off with your easy to order, pay and get processed. What a deal!"

"I have been ordering china, glassware, silverplate and sterling from Replacements for over 15 years and have always experienced excellent service."

"One of the best run companies in this country!"

"Your customer service is wonderful. I have been ordering for years and always receive items promptly, well packaged, and ready to use! Thank-you!"

"I have sold and bought from Replacements for many years. The service is excellent and the products are always in great condition. Replacements is the BEST!"

"A sales person in my local Macy’s store gave me the Replacements website over 20 years ago to replace some china I had broken. I have used the site ever since. I have used them to replace china, stoneware, glassware and silverware (including completing my Depression Glass collection)."

"You folks are the best! You are easy to deal with. High quality packing. Excellent quality. Thanks!"

"It is greatly appreciated with polishing silverware before mailing promptly! Your silverware collection is in beautiful and wonderful condition. Thanks again for everything!"

"Besides being a great retailer to purchase from, Replacements, Ltd. is also very useful as a reference guide for me and my “dish friends.” It’s truly an amazing business you have built!"

"Customer service is always very professional. I’ve been a customer since the early 1990’s. Everything I’ve purchased has been in great condition. It’s on my bucket list to one day visit your showroom!"

"Very pleased with our purchases. They looked like new! We will be back."

"Selection, website and customer service are all outstanding. Thank you."

"You have very good customer service, which I really appreciate!"

"Thank you so much for giving us a place to go to find our china, silver, and other heirlooms. Thank you for your professionalism, consistency, and hard work."

"Customer Service is the best - very happy with my replacement. I will be ordering again!!"

"I love that I can use your service for my collectibles."

"Your reps really know the products and have been amazing at helping me purchase the correct pieces to finish off my sets."

"I appreciate the ability to purchase items that are beautiful and serve purpose, thank you for providing this service."

"Fantastic service and the products are so amazing. Thank you!!"

"Been doing business with you for years. Continue to be delighted."

"I’ve been a loyal customer for 25 years and will continue to be one!"

"I like the superb variety of products and the care with which they are shipped."

"You guys are a great resource to replace/fill in pieces of china patterns already owned and loved."

"I’ve never seen such fabulous secure packaging of breakables! Great job!"

"I have ordered from you off and on for over 40 years and have always been happy."

"Been doing business with you for years. Continue to be delighted."

"You did an excellent job packing the bowls, they arrived beautifully!!!"

"Glad you exist for hard to find pieces and replacements."

"Great range of lovely products, excellent quality control, and very helpful addition of finding pieces that customers want so that they know as soon as it’s back in stock."