What Our Customers Are Saying

Check out the testimonials below to see some of the many ways we've been honored to help our customers entertain, gather, and make a house a home.

"Very much appreciate your service, the way you pack for shipping, it's excellent! I've recommended you to many others, and I am looking forward to being able to order from you again as soon as the piece I'm looking for is available."
K.C. Lacombe, AB, 5/24/2024
"I was happy to be able to replace the plates that were broken. Your service was excellent. I received my order promptly."
J.M. East Windsor, NJ, 5/16/2024
"Over the years there have been several times you have found my missing pieces. I am so grateful. Thank you!"
K.A. Overland Park, KS 5/7/2024
"The packaging was superior. The pieces were in amazing condition. I am extremely pleased!"
K.W. Sioux Falls, SD, 5/2/2024
"Through many decades, whether buying or selling, I have found Replacements, Ltd. to be an honest and reliable business. Thank you."
E.M. Columbia, SC, 4/24/2024
"Very pleased with product and with service. Your staff were exceptional in providing assistance with my order."
L.W. Calgary, AB, 4/17/2024
"You followed up with my "find this for me" until everything I asked for was complete, months later! That is excellent follow up and I am extremely satisfied."
B.B. Charlotte, NC, 4/15/2024
"You are the best. I have been ordering from you for several years. You have found pieces that I thought were gone forever. Thank you!"
C.W. Decatur, GA, 4/9/2024
"It is always a pleasure to work with Replacements, which I have done for several decades. I always recommend them to others for replacement, additional or new china, crystal or flatware. Wonderful company in all respects."
J.P. Honolulu, HI, 4/4/2024
"Items were beautiful just like the photos and customer service was super friendly and pleasant to deal with!"
K.L. Snow Hill, MD, 4/3/2024
"Replacements, Ltd. is my go-to company for any china, crystal, or flatware need and has been for over 30 years."
H.K. Littleton, CO, 3/25/2024
"This is the first place I turn to when I'm looking for pieces for my Christmas Village! You have never disappointed me and everything is shipped quickly and safely."
A.C. Hickory, NC, 3/17/2024
"I have placed several orders over the years, and I have been 100% pleased. I will be placing more orders in the future. I am glad I found this website years ago."
S.D. Clayton, DE, 3/8/2024
"I love Replacements. I have been able to replace missing forks to our family silver collection with pieces in good condition. Thanks!"
J.D. Opelika, AL, 3/7/2024
"I recommend Replacements to all my friends. I think it is a wonderful site and have used it for several years. I love that I can purchase pieces to add to my several sets of dishes!"
K.M. Maitland, FL, 3/5/2024
"Love Replacements.com! Variety of quality items at reasonable prices. Customer service reps very helpful, responsive."
G.B. La Canada Flintridge, CA, 2/23/2024
"I am so satisfied with your company and you have always delivered as promised! Will always use you if I need pieces."
K.B. Shoreline, WA, 2/20/2024
"This is the best place to acquire replacement pieces for my dishware and silverware that I have had since 1972."
J.G. Mesa, AZ, 2/8/2024
"I was thrilled with the spoons I received, they looked brand new. The condition matched my remaining pieces. So happy I found your company!"
B.S. Dallas Center, IA, 2/7/2024
"I love shopping Replacements. Always reliable, trustworthy and awesome packing. Customer Relations is the best!"
K.M. Senca, SC, 2/1/2024
"The items I purchased were shipped with great care. They were just as shown on the site if not better in real life. I can't wait to give these items as a gift!"
E.D. Florence, KY, 1/18/2024
"My order arrived well-packed and in excellent condition. I have always been pleased with everything I have received from Replacements Ltd."
C.H. Olathe, KS, 1/11/2024
"It is always a pleasure working with this company. I have been a customer for years and have always received prompt, friendly, and professional service."
J.O. Hendersville, NC, 1/9/2024
"I love this place! I have gotten several things over the years to replace and add to my collection of pretties. Thanks so much!"
G.E. Prineville, OR, 1/4/2024
"I've always had a good experience ordering from Replacements. Thank you!"
K.D. Viestavia Hills, AL 12/21/2023
"We are totally pleased with all aspects of our orders, items are as described, packaging, and shipment."
W.C. Watertown,MA, 12/14/2023
"Replacements Ltd has always had the style I’m looking for. It’s amazing how much you have to offer."
K.S. Spencerport, NY, 12/5/2023
"You are an amazing business. I've been ordering from you for more than a decade and am never disappointed. Thank you!"
H.H. Randolph, NJ, 12/3/2023
"The items were exactly as pictured (beautiful) and perfectly packaged to arrive in pristine condition."
K.B. San Jose, CA, 11/29/2023
"I have used Replacements many times for myself and gifts. I have always been completely satisfied. Your selection is unmatched."
K.P. Cleveland Heights, OH, 11/23/2023
"I was thrilled when I found the salt shaker replacement for my china set on the Replacement's website. Now my set is complete once again. What a great site!"
K.H. Scottsdale, AZ, 11 /13/2023
"Very fast shipment, and the soup bowls were wrapped safely and very secure. Great experience and will buy from Replacements again!"
B.R. San Diego, CA, 11/9/2023
"The product ordered is always packaged well and is the quality I expect. Completely happy!!"
M.H. London, ON, 11/2/2023
"REPLACEMENTS,LTD went above and beyond to satisfy me as a customer to ensure that I received the exact replacement I ordered. I am ecstatically happy. Great customer service!"
A.E. Charlotte, NC, 10/31/2023
"I liked getting the notice that the items I had listed on my wish list were available."
E.H. Fort Collins, CO, 10/23/2023
"I love that when you say an item is in excellent condition, it is and I never been disappointed!"
C.K. Moraga, CA, 10/17/2023
"I have shopped with Replacements for over 40 years. I always know that they probably have what I am looking for."
K.K. Las Vegas, NV, 10/11/2023
"Very easy process, whenever I need customer service they provide the information I request. This is a great site."
J.W. Auburn, AL, 10/9/2023
"Good packaging and prompt shipping. Thank you. I have been looking at this teapot for decades and now it's mine."
E.W. Canterbury, CT, 9/20/2023
"Customer Service is Outstanding! Thank you, I'll be coming back for more!"
J.G. New York, NY, 9/17/2023
"I have bought from you for years and will continue to do so. Always delighted with my purchases."
C.C. Philadelphia, PA, 9/11/2023
"Very easy process, whenever I need customer service they provide the information I request. This is a great site."
A.T. Phoenix, AZ, 9/1/2023
"I've always had great customer service whenever dealing with Replacements, Ltd."
L.W. Tacoma, WA, 8/29/2023
"I really appreciate the excellent packaging for your shipments. I have never received a broken piece of china."
R.J. Laurel, MS, 8/21/2023
"My dishes are beautiful and in perfect condition. Will be ordering more as soon as I can. Thank you!!"
B.B. Spokane Valley, WA, 8/6/2023
"Your customer service is world-class professional. Thank you!"
D.S. Moreno Valley, CA, 8/5/2023
"Everything came as ordered, in excellent condition as described and packed with great care - thank you!"
L.S. Lake Oswego, OR, 8/3/2023
"Fantastic quality. I will definitely be ordering more!"
M.R. Jackson Springs, NC, 7/27/2023
"Very professional. Best customer service I've seen in years. Very trustworthy."
L.A. Greenville, DE, 7/24/2023
"I love the variety of products available on the website. It is exciting to browse and find great products to purchase."
K.C. Seaside, CA, 7/10/2023
"I have been doing business with Replacements since the eighties , maybe the seventies. They never disappoint."
C.T. Louisville, KY, 7/4/2023
"Great service and timely shipping. Thank you!"
A.W. Anchorage, AK, 7/4/2023
"Great company for finding older patterns in excellent shape. Thanks."
J.F. Pacific Grove, CA, 7/3/2023
"I am so grateful for your website. I am able to replace the dishes I break and keep my pattern intact."
E.R. Pawcatuck, CT, 6/28/2023
"Very happy with everything I have purchased through the years. Customer service is also very helpful."
M.M. Geigertown, PA, 6/27/2023
"Amazing selection of china. Quick international delivery. Wonderful website for browsing, purchasing and dreaming."
B.S. Pickering, ON, 6/22/2023
"Your customer service is 2nd to none! That's why I keep coming back. Thanks!!!!"
S.M. Myrtle Beach, SC, 6/4/2023
"As usual, service was great. Items were packaged extremely well and received in a timely manner. I have been shopping with you for well over 25 years and am extremely grateful that you are in business."
M.B. Des Plaines, IL, 6/1/2023
"I love that you can find those hard-to-find items. Keep up the good work! Thanks 😊"
C.R. Linden, MI, 6/1/2023
"It's great to to be able to buy plates that have been out of circulation for over 25 years."
T.K. Oshkosh, WI, 5/17/2023
"Great selection and excellent service! Five stars, for sure!"
C.M. Raleigh, NC, 5/12/2023