What Our Customers Are Saying

"I am so thrilled that you continue to carry Portmeirion Botanic Garden dishes. When something breaks or we just need more, I come to you every time."

"Replacements, LTD always has the hard to find pieces I’m looking for at a fair price. I can buy them with confidence, knowing they will be shipped with expert packaging and arrive safely at my door. Thank you!"

"Everything I have ordered from Replacements Ltd arrived in excellent condition and is exactly what I ordered. I love the aquamarine ring, just beautiful. All the dishes, silverware and glassware are just perfect. I've had so many compliments on it. I'm a very happy and satisfied customer. I'm so very thankful I was able to still find the old patterns and discontinued pieces for my collections. Appreciate this great American Company. "

"Whenever I order from Replacements, I have my items in a short time, and they are packed so that they won't break! It's easy to find my patterns for dishes and utensils and to place an order. Great job!!"

"Your service is so incredibly valuable and has given me the chance to share complete sets of heirloom china with my children. Thank you!"

"I am not sure what impressed me most, the quality of the item I purchased or how extremely well it was packaged. I am very pleased with the complete transaction !!! "

"Customer for many years, have had excellent service and received near perfect products EVERY time. Great packing and shipping, thank you for your very helpful customer service group!"

"Your website is so well designed. Especially a photo search of what I was looking for. Items always securely wrapped. "

"I've been ordering from you for about 20 years and you're the reason we can continue to use our favorite daily dishes which we bought 35 years ago when we got married. They went out of production and I'm amazed you can find them after 30 years. "

"Your inclusiveness is what prompts me to purchase extra spoons and glassware that I don't actually need, but yours is a company I want to support in any way I can."

"This is the second Lalique piece I have bought. Who ever packs theses pieces is 10 above and beyond expectations. You could drop it from a two story building and everything inside would be safe and sound. Selection is amazing and price is very competitive. Service has made me a committed buyer. Thank you."

"I so appreciate your integrity... making sure that I received a flawless replacement for my 1960's cutlery! Thank you so much and I shall happily recommend you to friends and family."

"Plates arrived well packed and they are just what I wanted. All great condition. Thank you!"

"Your response time was excellent. Your packaging was superior! The plates and bowls were just as advertised. I will definitely order again. I'm presently waiting to hear about items that were out of stock. Fingers crossed!!"

"I was very pleased with the service and how everything was wrapped well and arrived in excellent condition. Will definitely order again!"

"The service you provide is second to none. I appreciate having one place to go for all my china, crystal and flatware needs. It’s even better that you’re in my hometown so I can visit if needed or have really quick delivery when I’m busy. Thanks for all you do!"

"I don’t know how you do it, but you’re great! I was a bit skeptical that replacements could be secured. I’ll be recommending you to anyone who is seeking to resupply dishware set."

"I have enjoyed the ability to order from Replacements since 2005. You have always filled my order promptly and professionally. I have recommended you to many of my friends and family. Thank you!"

"My order was shipped quickly and packaged carefully. It is a perfect match...just what I ordered. I will definitely use this site again and highly recommend. "

"Thank you so much for your prices, selection, packaging and arrival times! The coffee cups are a great addition to the set I bought many many years ago!"

"The item I was looking for was found quickly and delivery was exceptional! Some of the best packing of a breakable item I have seen. Thank you!"

"Your service, for many years, has been my go-to place for ordering pieces that are no longer available elsewhere. Love doing business with you!"

"I was so pleased to find the item I needed on your site. Easy ordering and quick delivery time. Will definitely use again. Thank you!"

"Easy process to order additional pieces of my stainless, shell pattern. Great to be able to buy individual pieces and not have to buy full place settings!"

"I’m looking forward to ordering from you the next time I choose to add to my existing collection. Your service was excellent!"

"Thanks for helping located an item I couldn't have found anywhere else. Easy to order and quick delivery."

"Your packaging is out of this world! It's so amazing how you take care of an order!!! And also how fast I received my last three orders!!! Thank you 😊"

"I've been using Replacements, LTD for over 35 years! They are my go to for all flatware, china, dishes and other! Awesome!"

"Start to finish everything went smoothly. After placing my order I had a question. I called, was treated fantastic . I ended the call feeling assured and taken care of fully."

"The packaging impressed me! Kudos to your team for a very professional job. And my kitties loved the box and especially the wrapping tissue. "

"I like Replacements. You guys have helped me build a collection of crystal that my great grandmother started, and to maintain full sets of other china. I definitely recommend Replacements to friends. "

"Found our wedding china pieces after 30 years. My family used them for Thanksgiving yesterday, Thank you!!"

"Replacements allowed me to find crystal matching a piece of our mother’s. I received them quickly and safely— one for each sister! Gratitude's! "

"Our salesman was very patient as we looked at each item on our list. He gave opinions when asked and was very knowledgeable."

"I have been a customer of Replacements since it first opened. For one of my big birthdays, I came all the way from New Mexico to North Carolina to see Replacements. We planned to be there a morning, I ended up spending 2 more days! I'm now 82 and still collecting China."

"I have made several purchases from Replacements over the years and have always been very happy. I also recently took advantage of your repair service by sending seven pieces of my sterling flatware with disposal damage. The pieces arrived back to me in perfect condition!"

"I am so glad I can go to your site and find my great grandmothers dishes and add to it to accommodate my growing family!! I will be ordering more! 😊"

"I’m thankful for your website. It’s the best place to find information on and purchase items from the past!"

"The dishes I bought are like those my Father used in his Chinese restaurant. They bring me beautiful loving memories that I can pass down to my family. "

"Replacements, Ltd is a terrific company and delivers excellent service and products. We have always been very happy to do business with them."

"I was pleasantly surprised that the salad forks in my pattern were finally available. Thanks so much for messaging me as to their availability."

"Thank you for helping me find the missing Lenox Eternal Charger I have searching for the last two years."

"Packaging was great. The glasses arrived in perfect condition. So happy to find that I could purchase just two. The stores only sell them in sets of 6."

"I was extremely pleased with the condition of my purchase, the way it was packaged and everything about the process. I will definitely be using you again. Thank you!"

"I love that I can find such a wide variety of vintage wares. This is a great and cherished Company."

"You're the best!! I appreciate your quality of products and your customer service! And, helping me to fulfill my collections. Thank you!!"

"I appreciate the quality of your products and the efficiency in handling orders and shipping. I would highly recommend your business."

"I will definitely purchase more of the pattern. My dishes were packed very well and professionally and I truly appreciated it. I am a very happy customer. Thank you!"

"I was so happy you still had my coffee cup design. I decided to order 2 extras when I broke one. The order came fast. I was so excited, beautiful, thank you, thank you!"

"The assistance in locating my pattern was quick and easy. The process to purchase was simple and straightforward."

"I have purchased items from Replacements for over 30 years. Each purchase has exceeded my expectation and beautiful tables were set and memories made."

"Replacements is a wonderful shop, the best and most complete place to find out of production china, crystal, silver and other home items. Keep it up."

"Very happy with "Find this for me" - because you did! While I often like to speak with your representatives, in this case I was happy to be able to place my order immediately online so that I finally got the cake plate I have been waiting years for."

"I have enjoyed shopping at Replacements, LTD for at least 40 years. I have always had excellent service whether in the store or having items shipped."

"I'm very happy with the selection you offer. Enjoyed the YouTube CBS Sunday morning. I'm very impressed with your organization."

"I love the fact that I can (almost always) find the replacements to my collection that I need."

"Amazing service, easy to purchase on your website, items inspected in great condition, packaged items with care and lots of wrapping, fast shipping. Real great experience with your company! Thanks!"

"I’ve enjoyed every purchase from your company for 20 years. Keep up the great work!"