1-800-REPLACE (1-800-737-5223)

Shipping & Handling

Shipping & Delivery Update
You will typically receive your order within 7-10 business days, but due to ongoing carrier and mail delays, it may take up to 12 business days to arrive. These delays are beyond our control, but we will get your items to the carrier for delivery as soon as we can.
At checkout, we’ll provide you an estimated delivery date for your order based on your shipping method. Any delays or changes to your order timing will be communicated via email. You'll also be able to trace your delivery using the confirmation email we'll send once your order has shipped. We appreciate your continued patience and understanding.
See the Shipping & Delivery Update above for the most up-to-date estimated delivery information.
We strive to maximize our performance on each order, so unless you select a specific shipping method at checkout, we will ship in the most efficient manner. Our U.S. customers typically receive their orders within 7-10 business days from purchase, unless expedited shipping is requested. Our shipping & handling rates apply to merchandise purchases only. Gift Cards and other non-merchandise purchases do not apply toward merchandise totals below. Merchandise totals below are effective after any merchandise discounts have been applied and do not include taxes or other charges. For Canada and other international shipping, see the bottom of this page.

U.S. Shipping & Handling

Expedited Shipping
Order Total Standard Shipping Rates* Est. delivery in 7-10 business days Express Shipping Rates* Est. delivery in 3 business days if ordered by 7pm (ET) Priority Shipping Rates* Est. delivery by end of next business day if ordered by 2:30pm (ET)
Up to $74.99 $8.99 $33.99 $43.99
$75.00 - $98.99 $11.99 $36.99 $46.99
$99.00 - $149.99 $13.99 Free $38.99 $48.99
$150.00 - $299.99 $15.99 Free $40.99 $50.99
$300.00 + $19.99 Free $44.99 $54.99

Shipping to Non-Contiguous States/Territories:

Order Total Standard Shipping Rates* Est. delivery in 7-10 business days Priority Shipping Rates* Est. delivery by end of next business day if ordered by 2:30pm (ET)
Up to $74.99 $13.99 $48.99
$75.00 - $98.99 $16.99 $51.99
$99.00 - $149.99 $18.99 Free $53.99
$150.00 - $299.99 $20.99 Free $55.99
$300.00 + $24.99 Free $59.99

*Additional Shipping Notes:

U.S. Expedited Shipping Details

Express Shipping Priority Shipping
Order placed today before 7pm (ET) Order placed today before 2:30pm (ET)
Ships next business day Ships same business day (Mon-Fri); next business day (Sat-Sun)
Delivered 3 business days AFTER shipping Delivered 1 business day AFTER shipping

Canadian Shipping & Handling

Order Total Canadian Standard Rates 10-14 business days Canadian Air Economy 5-7 business days Canadian Priority 1-3 business days
Up to $99.99 $39.98 $69.98 Contact Us for Rate*
$100.00 - $249.99 $49.98 $79.98 Contact Us for Rate*
$250.00 + $59.98 $89.98 Contact Us for Rate*

Other International Shipping & Handling

The following chart shows the standard shipping rates for international orders (other than those to Canada).

International Orders

# of Pieces Regular Rate Flatware Rate
1-2 $49.96 $29.96
3 $59.96 $29.96
4 $69.96 $39.96
5 $79.96 $39.96
6 $99.96 $39.96
7 $109.96 $49.96
8 $119.96 $49.96
9 $129.96 $49.96
10 $139.96 $49.96
11+ Contact Us Contact Us
For international shipping rates on 11 or more pieces, please contact us: